Support Desk Out

30 posts

Support Desk Out

Support Desk Out

@SwiftHelp_desk

1.77K Following,8.94K Followers

Bergabung Ocak 2026
13 Mengikuti1 Pengikut
Support Desk Out
Support Desk Out@SwiftHelp_deskยท
@south83848 Thank you for bringing this to our attention,My name is Anne ๐Ÿ˜Š!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.๐ŸŒน๐ŸŒน
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James Southern
James Southern@south83848ยท
@networkrail @GWRHelp Get the train! But we wont run trains early at the weekend and then the first train from Reading stops indefinitely as you cant manage engineering works. Weekend trains are so unreliable I should of just driven to London.
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim ๐Ÿ™.We will keep an eye out for your response from our relevant team. Regards Anne ๐ŸŒน๐ŸŒน
James Southern@south83848

@networkrail @GWRHelp Get the train! But we wont run trains early at the weekend and then the first train from Reading stops indefinitely as you cant manage engineering works. Weekend trains are so unreliable I should of just driven to London.

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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
@bwills72_cymru Thank you for bringing this to our attention,My name is Anne ๐Ÿ˜Š!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.๐ŸŒน๐ŸŒน
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Barry Williams
Barry Williams@bwills72_cymruยท
@GWRHelp @nationalrailenq Thanks...Liskeard for the rail replacement to Looe. Signal is non-existent with the on train WiFi so can't tell when we're due to arrive at Liskeard.
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Barry Williams
Barry Williams@bwills72_cymruยท
@nationalrailenq Currently on the scheduled 18:14 train from Plymouth to Liskeard which is delayed (not been told why?). But we're close to missing our hourly rail replacement. Can you please arrange for the replacement bus to wait for the train? Else it's an hour plus wait...
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim ๐Ÿ™.We will keep an eye out for your response from our relevant team. Regards Anne ๐ŸŒน๐ŸŒน
Barry Williams@bwills72_cymru

@GWRHelp @nationalrailenq Thanks...Liskeard for the rail replacement to Looe. Signal is non-existent with the on train WiFi so can't tell when we're due to arrive at Liskeard.

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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
@AbbeyGale99 Thank you for bringing this to our attention,My name is Anne ๐Ÿ˜Š!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.๐ŸŒน๐ŸŒน
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Abbie Ruth Sharland
Abbie Ruth Sharland@AbbeyGale99ยท
@GWRHelp my train has been delayed and will miss my connecting train. I have an advance single, what can I do if this happens?
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim ๐Ÿ™.We will keep an eye out for your response from our relevant team. Regards Anne ๐ŸŒน๐ŸŒน
Abbie Ruth Sharland@AbbeyGale99

@GWRHelp But I donโ€™t even know how long the delay is.

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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
@thumb_duck Thank you for bringing this to our attention,My name is Anne ๐Ÿ˜Š!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.๐ŸŒน๐ŸŒน
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Hamish
Hamish@friztboxยท
@GWRHelp Ideal, it'll only be another 30 years before we see this technology being used outside London
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim ๐Ÿ™.We will keep an eye out for your response from our relevant team. Regards Anne ๐ŸŒน๐ŸŒน
Hamish@friztbox

@GWRHelp Ideal, it'll only be another 30 years before we see this technology being used outside London

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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
@AbbeyGale99 Thank you for bringing this to our attention,My name is Anne ๐Ÿ˜Š!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.๐ŸŒน๐ŸŒน
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim ๐Ÿ™.We will keep an eye out for your response from our relevant team. Regards Anne ๐ŸŒน๐ŸŒน
Abbie Ruth Sharland@AbbeyGale99

@GWRHelp my train has been delayed and will miss my connecting train. I have an advance single, what can I do if this happens?

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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
@davidbicknell1 Thank you for bringing this to our attention,My name is Anne ๐Ÿ˜Š!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.๐ŸŒน๐ŸŒน
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David Bicknell
David Bicknell@davidbicknell1ยท
Another @GWRHelp train, another patronising message about bodyworn cameras. On every single journey. There are better ways to say things - maybe featuring GWRโ€™s great staff in announcements? Itโ€™s time the patronising clowns in head office treated GWRโ€™s customers โ€œwith respect.โ€
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim ๐Ÿ™.We will keep an eye out for your response from our relevant team. Regards Anne ๐ŸŒน๐ŸŒน
David Bicknell@davidbicknell1

Another @GWRHelp train, another patronising message about bodyworn cameras. On every single journey. There are better ways to say things - maybe featuring GWRโ€™s great staff in announcements? Itโ€™s time the patronising clowns in head office treated GWRโ€™s customers โ€œwith respect.โ€

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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
@juoig7799 Thank you for bringing this to our attention,My name is Anne ๐Ÿ˜Š!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.๐ŸŒน๐ŸŒน
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Juo (They/Them) ๐“…ƒ
Juo (They/Them) ๐“…ƒ@juoig7799ยท
But unfortunately what is not nice on @GWRHelp's new train is the toilet! Rubbish on the floor and toilet paper in the sink! Eww. ๐Ÿš†: 230 001
Juo (They/Them) ๐“…ƒ tweet mediaJuo (They/Them) ๐“…ƒ tweet media
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim ๐Ÿ™.We will keep an eye out for your response from our relevant team. Regards Anne ๐ŸŒน๐ŸŒน
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
@SignaloftheDay Thank you for bringing this to our attention,My name is Anne ๐Ÿ˜Š!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.๐ŸŒน๐ŸŒน
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim ๐Ÿ™.We will keep an eye out for your response from our relevant team. Regards Anne ๐ŸŒน๐ŸŒน
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
@nikhil_woodruff Thank you for bringing this to our attention,My name is Anne ๐Ÿ˜Š!As supervisor, I'll be happy assisting on this. Please FOLLOW BACK and send as a DM with the claim details,so that we can assist you promptly.๐ŸŒน๐ŸŒน
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim ๐Ÿ™.We will keep an eye out for your response from our relevant team. Regards Anne ๐ŸŒน๐ŸŒน
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Support Desk Out
Support Desk Out@SwiftHelp_deskยท
Thanks for getting in touch with us. For us to assist you in better way, please FOLLOW BACK and send us a DM with details about the claim ๐Ÿ™.We will keep an eye out for your response from our relevant team. Regards Anne ๐ŸŒน๐ŸŒน
Dave Baxter@darkblackghost

Hey @GWRHelp ! Congratulations on the successful launch of the Class 230! Been for a ride today and it's absolutely superb. Just one thing for your maintenance people; the speaker mounted by door C in 300101 is rattling badly. Sounds like its mount is loose.

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