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@AnnTaylor I'm sorry that you don't care enough to retain customers. I'll make sure my friends and family don't do business here.

@anntaylor clearly doesn't care about retaining customers or customer service. #customerservice #fail

@AnnTaylor sucks to get ripped off $70 bec missed return window by 9 days on items I got 1 month before around holidays. Lost this customer.

@att @attcares now no service at all. Kind of an issue as I need to make a call.

@att @attcares is there something wrong with reception at @flysfo ? I'm getting no data service. Luckily the free wifi @flysfo is awesome.

@British_Airways thanks for the reply. But it really didn't say much other than a "sorry". Not sure I'll ever fly BA again after this.

@British_Airways worst flight experience 2 weeks ago. Still no reply from customer service. Not happy at all.

@AmericanAir already shared feedback with them. Refused to even comp us for our taxi. Totally AA's fault. No weather. Very disappointed.

@americanair flight last week was delayed 2.5 hours from ord to sfo. Had to cab home. And our bags didn't arrive for 2 days. Bad experience.

@British_Airways flying IST-LHR-ORD-SFO. Only have 1.5 hours in ORD to do customs/immigration & get bags. Any way to get on LHR-SFO direct?

@united Waited 5 days for a reply. I clearly am not valued. I'll take my business and personal travel elsewhere. #customer #support #fail

@united it's been 4 days and still no word as to why my flight was delayed 4 hours. Help?

@southwestair doing it right. Rebooked me and gave me credit without even asking for it. Delay not their fault, weather. Take note @united !

@united agent at United club doesn't even know why plane is delayed. This is unbelievable. This will likely be my last United flight.

@united I can't fly like this any more. I'll take my business travel elsewhere. At least others give credit in even minor delays

@united now my flight won't get in until 1:45 am. 3.5 hours late. This is unbelievable. No offer of credit. No help at all.

@UnitedAirHelp and delayed further until 145. Awesome. Seriously.

@UnitedAirHelp that I have to type these out is disappointing. I can't fly an airline like this. I'll take my biz travel elsewhere.

@UnitedAirHelp the lack of help or compensation is astounding. Other airlines gave me credit immediately in delays much shorter than this.

@UnitedAirHelp yup. And looks like it's delayed further. Now getting in at 1:20 am. If rental car closes, I'm stranded. This sucks.