Hungryroot

important reminder

@SOCIALITENYC Hi there! When you have a chance, send us an email at help@hungryroot.com and our care team will be able to take care of this for you! ❤️

@hungryroot I haven’t received my scheduled delivery. I’ve yet to receive an update since the label was created. Can you look into this?

@MladdTN Oh no, Matt! We are so sorry to see this and that it's happened before. This is not the experience we want for you. Please text us at 855-222-5704 so our team can make this right for you immediately.

@hungryroot who packages you’re all stuff. Every time we receive an order it’s busted. Is there any quality control?

@ChronicCrown No problem! You can email us at help@Hungryroot.com or text us at 855-222-5704 for a quicker response. We're here to help!

@hungryroot I can’t DM you. I’m not verified.

I tried using @hungryroot and got my first box today!! All the food was ruined bc the vodka sauce opened up and covered everything. I was issued a $8 refund for $126 purchase and told to clean everything and they wouldn’t refund. Garbage company. Spread the word.

Want a behind the scenes look at what differentiates @hungryroot and where we're investing in 2026? Check out this article by our Founder and CEO, @BenjaminMcKean, on The Future of Food Commerce @benjaminmckean/the-future-of-food-commerce-3281e5935114" target="_blank" rel="nofollow noopener">medium.com/@benjaminmckea…

I’m proud to report @Hungryroot’s 2025 financial results: We grew net revenue 55% to $700 million and served nearly 1.5 million people in over 700,000 households. We also achieved our highest year yet of EBITDA profitability. Thank you to our customers for their support.

I speak with @Hungyroot CEO @BenjaminMcKean about food, health, technology and his entrepreneurial journey. x.com/i/broadcasts/1…

@moneymattybux We're genuinely sorry to hear about this, Matthew! When you have a moment, please share your email address through DM and one of our Customer Care Specialists will be in touch ASAP.

Hey @hungryroot how do we get a hold of you? Every time we call to report missing mahi mahi the line disconnects. No one has responded to our email. Absolutely love the service (our first missing item in many many boxes) but customer service matters too

Thank you for thinking of Hungryroot! For questions about partnerships, our marketing team can help. To get in touch, you can send a quick note to partnerships@hungryroot.com. Include a description of your channel or company, along with how you'd like to partner with us. If it seems like a fit, our team will get back to you ASAP. ❤️

@hungryroot We are reaching out to ask for your support. Like so many others, our children's fitness business in California was shut down during Covid for no reason other than state mandates. Our center brought health and joy to kids, yet it was destroyed despite no evidence of Covid transmission among children. While billions of dollars vanish into ineffective programs, our streets are filled with broken lives, and places that uplift kids are forced to close. It's a pattern: keep people unhealthy to justify more funding for programs that fail to deliver. We're done with this cycle. We are asking you to share our story to help us reopen our center and to launch to the first nationwide kids' and family fitness initiative. Our mission at America's Healthy Kids, a 501(c)3 nonprofit, is to combat childhood obesity, depression, anxiety, and the heartbreaking suicide epidemic. With your support, we can rebuild healthier, happier futures for America's kids. Please visit our website to see how you can help. Our ask is a modest $1, but from many. Together, we can literally save America, thank you very much. Sincerely, America's Healthy Kids 818 500 9800 americashealthykids.org

@secreteeyore1 Right?! We’re obsessed too 🔥

Hey @hungryroot these are 🔥!

We're so sorry to hear about your experience! Our customer care team has reached out via help@Hungryroot.com to help make this right—be sure to check your junk and spam folders, though. Please reply directly to that email thread with any additional questions or concerns. We look forward to chatting with you soon!

A little disappointed in @hungryroot. I think they recently changed their support process bc I'm missing 11 items and they haven't replied yet.... a few months ago they replied instantly. Missing an ingredient for each meal I have planned means scrambling tonight!

@Shushu32792 That sounds absolutely delicious! Love the creativity with the bison stew meat — messy meals are often the tastiest! So glad it hit the spot for your Saturday supper (or Taco Tuesday!). 😄

@hungryroot - Exceptional I turned Bison Stew meat substitute. With the Salsa, sautéed red onion & organic taco seasoning. It's great for Sat supper or even Taco Tuesday. Had to use smaller portions and lots of napkins from dripping everywhere. Very Filling Supper. 🤩💖😋

@MadWentAlice Hi Amy! We appreciate your interest, Amy! You'll get 30% off your first box if you spend $99 or more. This discount will automatically be applied at checkout. Unfortunately, we don't have lifetime discounts.

@hungryroot do you offer really big discounts? My dad and I tried out your box after my mom died, because neither of us know how to cook at all, but it was way too pricey. I think both of us are tired of ordering in.

@starla2024 So sorry for the trouble! If you haven’t already, kindly send us a DM or email help@hungryroot.com, so our customer care team can help address your questions and concerns. ❤️

@BuckeyeTelecom We're terrible sorry about your experience! Our Customer Care team we'll be more than happy to help. Could you share your order number so we can further assist?

If you order from @hungryroot, make sure you check their products carefully. This was our “fresh” cheese that came. TODAY! We have officially cancelled our deliveries with them, and so far their customer service couldnt care less. Shop elsewhere!

@ADRose1014 We're so sorry for the trouble, Angela! Our Customer Care team we'll be more than pleased to help. If you haven't reached out to us, would you mind sharing your order number so we further assist?

I’m trying to give @hungryroot a chance but this is the second mess in two weeks. I travel for work and meal plan for my family so they can have easy meals. First time I got rotten cheese and now today, my husband sent me this. Really?! I’ll start with X and move to all media.

We totally understand your concern! At Hungryroot, we’re thoughtful about the ingredients we use and always aim to offer options that meet a variety of dietary needs and preferences. While not all of our foods are certified organic, rest assured that all of our meat products are free from antibiotics and hormones. Plus, you can easily filter by "Organic" and "Non-GMO" when editing your deliveries to explore our wide range of organic options from produce to snacks to meat. 💙

@hungryroot Get the corn out of that. The corn is GMO heaven. Not good for you.

"My cholesterol is 1/3 of what it was, I have lost 20 lbs and I feel amazing every day!" - Jessica K, Customer Review

@TGifted_ Yay! Let us know what you think! 🤩

Just signed up for @hungryroot. Excited to receive my first box soon!

So sorry for any frustration, Michelle! At this time, a payment method is required to see the available groceries curated for you. We'll also always select the food we think you'll love for your first order, of course, based on the answers provided during the sign-up survey. If you don't like what we’ve suggested for you, you can easily edit your delivery and choose exactly what you'd like to receive after you've selected your plan size and confirmed your order. Check out our blog post for more info on how to personalize your deliveries: rb.gy/9m75e In the meantime, feel free to check our delicious recipes and groceries without having to enter any payment information here: bit.ly/3JdSvjy ❤️ Hope you reconsider giving us a try!

@hungryroot not sure how you’re surviving or keeping customers all I do is ask a whole bunch of questions. Didn’t get any picture of anything that you’re gonna order me in the next paycheck for payment it’s not how you do business show me what you’re gonna order me before I pay

@fransonlyfrans @FedEx @FedExHelp We're genuinely sorry to hear about your experience, James! Our team is dedicated to minimizing and eliminating these types of incidents. If you need any additional support, please don't hesitate to reach out at help@hungryroot.com at any time.

@FedEx @FedExHelp thanks for ruining my @hungryroot two weeks in a row. Your customer service agent said you all didn’t have any workers on Saturday in Jonesboro, AR. Maybe you all should rethink that merger between Express and Ground.