Hungryroot

important reminder

Thanks for reaching out. We’re so sorry about your experience, and we appreciate your patience while our team helps make things right. We’re continually working to improve our processes and provide a more reliable experience moving forward. Can you please share your email address or telephone number associated with your account?

@hungryroot I’m so disappointed in your customer service. I feel like I’ve been scammed

@ga_kemp We're so sorry for the trouble and we really appreciate this feedback. If you still need help, please text us at 855-222-5704 or send us a DM for a quicker reply and resolution. We'll be happy to make things right.

@hungryroot Great food Terrible customer svc. CS is AI driven & when (supposedly) connected to an agent still feels like AI w/ same rote responses. Having a decision making empowered cs staff wld set you apart. RN, kinda wanna cxl

@sephsays Please share it via DM or send us an SMS to 855-222-5704

@sephsays We're so sorry to hear this! That's definitely not the experience we want for you. Can you please let us know your account email address? We'll be happy to help.

We're so sorry about your experience, and we appreciate your patience while our team helps make things right. We’re continually working to improve our shipping processes and provide a more reliable experience moving forward. Please send us a DM to help you out or reach us via text at 855-222-5704.

I tried my first order with @hungryroot and I have never been more disappointed by a service. It's been two days and no sign of my order or any update on its delivery. Absolutely terrible

@_Pixel_Pixie @KingLOXIMUS @hungryroothelp You can send us a DM with your email and phone number, or reply here and we'll reach out! We're here to help.

@hungryroot @KingLOXIMUS @hungryroothelp Where should we share this information?

@hungryroot @hungryroothelp a second #HungryRoot delivery has smashed/squashed packets split open. This time it’s a Sweet Chili sauce packet and a Tandoori Paneer package. #QualitySucks @_Pixel_Pixie

@KLittle360 Hi! Thank you so much for reaching out and letting us know! We shared this with our team so it can be fixed as fast as possible. If you have any other concerns, please let us know!

@hungryroot There’s a typo in the text message

@SOCIALITENYC Hi there! When you have a chance, send us an email at help@hungryroot.com and our care team will be able to take care of this for you! ❤️

@hungryroot I haven’t received my scheduled delivery. I’ve yet to receive an update since the label was created. Can you look into this?

@MladdTN Oh no, Matt! We are so sorry to see this and that it's happened before. This is not the experience we want for you. Please text us at 855-222-5704 so our team can make this right for you immediately.

@hungryroot who packages you’re all stuff. Every time we receive an order it’s busted. Is there any quality control?

@ChronicCrown No problem! You can email us at help@Hungryroot.com or text us at 855-222-5704 for a quicker response. We're here to help!

@hungryroot I can’t DM you. I’m not verified.

I tried using @hungryroot and got my first box today!! All the food was ruined bc the vodka sauce opened up and covered everything. I was issued a $8 refund for $126 purchase and told to clean everything and they wouldn’t refund. Garbage company. Spread the word.

Want a behind the scenes look at what differentiates @hungryroot and where we're investing in 2026? Check out this article by our Founder and CEO, @BenjaminMcKean, on The Future of Food Commerce @benjaminmckean/the-future-of-food-commerce-3281e5935114" target="_blank" rel="nofollow noopener">medium.com/@benjaminmckea…

I’m proud to report @Hungryroot’s 2025 financial results: We grew net revenue 55% to $700 million and served nearly 1.5 million people in over 700,000 households. We also achieved our highest year yet of EBITDA profitability. Thank you to our customers for their support.

I speak with @Hungyroot CEO @BenjaminMcKean about food, health, technology and his entrepreneurial journey. x.com/i/broadcasts/1…

@moneymattybux We're genuinely sorry to hear about this, Matthew! When you have a moment, please share your email address through DM and one of our Customer Care Specialists will be in touch ASAP.

Hey @hungryroot how do we get a hold of you? Every time we call to report missing mahi mahi the line disconnects. No one has responded to our email. Absolutely love the service (our first missing item in many many boxes) but customer service matters too

Thank you for thinking of Hungryroot! For questions about partnerships, our marketing team can help. To get in touch, you can send a quick note to partnerships@hungryroot.com. Include a description of your channel or company, along with how you'd like to partner with us. If it seems like a fit, our team will get back to you ASAP. ❤️

@hungryroot We are reaching out to ask for your support. Like so many others, our children's fitness business in California was shut down during Covid for no reason other than state mandates. Our center brought health and joy to kids, yet it was destroyed despite no evidence of Covid transmission among children. While billions of dollars vanish into ineffective programs, our streets are filled with broken lives, and places that uplift kids are forced to close. It's a pattern: keep people unhealthy to justify more funding for programs that fail to deliver. We're done with this cycle. We are asking you to share our story to help us reopen our center and to launch to the first nationwide kids' and family fitness initiative. Our mission at America's Healthy Kids, a 501(c)3 nonprofit, is to combat childhood obesity, depression, anxiety, and the heartbreaking suicide epidemic. With your support, we can rebuild healthier, happier futures for America's kids. Please visit our website to see how you can help. Our ask is a modest $1, but from many. Together, we can literally save America, thank you very much. Sincerely, America's Healthy Kids 818 500 9800 americashealthykids.org

@secreteeyore1 Right?! We’re obsessed too 🔥

Hey @hungryroot these are 🔥!

We're so sorry to hear about your experience! Our customer care team has reached out via help@Hungryroot.com to help make this right—be sure to check your junk and spam folders, though. Please reply directly to that email thread with any additional questions or concerns. We look forward to chatting with you soon!

A little disappointed in @hungryroot. I think they recently changed their support process bc I'm missing 11 items and they haven't replied yet.... a few months ago they replied instantly. Missing an ingredient for each meal I have planned means scrambling tonight!

@Shushu32792 That sounds absolutely delicious! Love the creativity with the bison stew meat — messy meals are often the tastiest! So glad it hit the spot for your Saturday supper (or Taco Tuesday!). 😄

@hungryroot - Exceptional I turned Bison Stew meat substitute. With the Salsa, sautéed red onion & organic taco seasoning. It's great for Sat supper or even Taco Tuesday. Had to use smaller portions and lots of napkins from dripping everywhere. Very Filling Supper. 🤩💖😋