Max Spielmann

@ajperella Hey Andrew, Thanks, Il get that looked in to but in the mean time I’ve followed you back. Can you dm me now? Kirsty 👍🏽

@MaxSupportTeam Thanks Kirsty, I cannot DM you because your account is set to paid users only unless you follow us back! Having said that after chasing this for a week I have jsut received an email from DPD to say they will be delivering something from you once they pick up a parcel...

Please @MaxSupportTeam #tesco #tescophotos can you reply to your web contact form or give me a phone number to ring. Defective order and radio silence from your support form. Tesco support sends me to the same form.

@ItchyfeetClaire Hi, I am sorry to hear this, please can you email me at customersupport@maxspielmann.co.uk with some more details so I can look into this for you. Thanks - Demi Customer Support.

@MaxSupportTeam #TescoPhoto Several hours of trying to upload photos for printing which continually “hangs” no matter how small I make the batches. Advice?

@chezzy319 Certainly, we pride ourselves on great customer service and we are sorry this was not what you had received. I have responded to your message to discuss this further. Thank you - Demi

@chezzy319 @AsdaServiceTeam Hi Cheryl, I am deeply disheartened to learn of your experience whilst browsing in our store. This is extremely disappointing and definitely not the way we do things at Max! We take comments such as yours very seriously, please can you message us so we can discuss this further.

Just posted a photo instagram.com/max_spielmann_…

Just posted a photo instagram.com/p/CYT2Ub9I590/…

@Jordanzzrose Hi there, please can you send me an email with your order number to tescophotoqueries@maxspielmann.com so I can check on this for you. Best regards Ian #WelshWizard

Have to say I’m pleasantly surprised by @TescoPhoto my calendar of little Orla my niece turned out pretty good 😍❤️

@ezbrown_ I am sorry to hear this, please can you submit the details at maxphoto.co.uk/photo-store-lo… This will go directly to the Area Team to resolve.

@MaxSupportTeam put a disposable camera in my local shop on Friday for them to be ready Saturday. They told me come back Monday, so I have and they’re still not ready?? Baring in mind I’ve paid £11 for them 🤔🙃

@eptict Hi there, we would need to ask you to check with your local branch, as some services differ at local level. All our branch details can be found at maxphoto.co.uk/photo-store-lo…

@MeadGreg Hi Greg, I am sorry to hear of this experience, please can I ask you to log this via our Mystery Shopper page at: maxphoto.co.uk/photo-store-lo… This will go direct to the Area Management Team.

@maxspielmann so your 10% discount for being kept waiting is only for people who have already paid!🤔. No refund for me when collecting my already paid prints. Poor show @maxspielmann

@lepoflex Hi Karl I am sorry to hear this, have you discussed this with the branch?

We are pleased to confirm that the two girls who went missing today from Camberwell have now been found. Thanks to all who shared the Child Rescue Alert. Sign up to receive future alerts to your phone: childrescuealert.org.uk

@byronreesdavies Hi Byron, I am sorry to see this; our friends @Tesco will be able to pass this on to the Branch Manager to try to prevent this happening in future. Rgs Ian

@MaxSupportTeam Just went into your Tesco Bridgend store to use the 24 hr printing and came to this (this is not the first time)

@HelainaRM I am sorry to hear that you've had a negative experience, if there is anything we can help with, please let us know.

@NathanRubins_ @maxspielmann If you want your professional photos developed, don’t take them to @maxspielmann they don’t know what they’re doing & then do nothing to help 🤷🏽‍♀️😂😂 best customer service - NOT👍🏽👍🏽🙃🙃🙃

@fellowshippl Hi there, please can you DM us here; it won't let me send you a DM.

@hanbulfieldx Hi Hannah, I am sorry to hear this; please can you send me some details of the complaint with your email address, i'll look into this for you.

@Gingernuts73 Hi there, we have guidelines in place for our colleagues in branches and in production.

@maxspielmann Hello. Do you have a policy on what is acceptable to be printed out in your stores? Photo's of an 'adult' theme, that kind of thing?

@hellowandererUK @maxspielmann @Tesco I am sorry to hear this Chloe, please visit the Tesco Customer Service desk on your next visit and they will be able to refund this for you. I will report the fault to our engineers @MaxTechTeam1

@Kimberleyyyy_xo I am sorry to hear this, please reach out to Customer Care. Mon-Fri / 09:00-17:00 on 0161 946 6219

@maxspielmann youve ruined my photo at the kiosk in Asda... i want my money back please 😡😡