Barlie

@IKEAUKSupport Has the flisat book shelf been discontinued?! Can't find it on the website.

Check out what I’ve just bought! goddiva.co.uk/open-back-sequ…

@RoyalMailHelp hi sent you a DM. Please can you investigate? Thanks

@RoyalMail I paid for guaranteed next day delivery service for a parcel on Saturday and it still has not been delivered to final destination. Please can you investigate and refund me. Thanks

@Get_Chip This is exactly why I want to leave. Nothing works. The app is so buggy. I can't get my cash when I want it. Shambles. Please deactivate my account ASAP!!

@barlie Live chat option can be found in the main menu.

@Get_Chip trying to delete my account but the app keeps bugging out! Can you please close my account and return all my money ASAP.

@Get_Chip What main menu?! The side bar menu doesn't list live chat as an option

@AmazonHelp But it's a subscribe and save order so why haven't you sent me replacements?? I order these regularly for a reason

@barlie Hi, I'm sorry to hear that, yes when a parcel is damaged in transit and returned to us, you are fully refunded and the tracking in the app is updated. You can find more info here: amzn.to/2MeDYe0. ^JJ

@AmazonHelp I never received my August subscribe and save. The app just says the package was damaged and so returned to sender. Don't you replace?! Also no comms from you, I had to look up on the app. Not great service!!

@Get_Chip How do I do that

@barlie Hi Barlie, Sorry for the inconvenience. Please come to live chat and we should be able to help you.

@virginmedia Thanks. Yes I am free. How do we web chat?

@barlie We do recommend to do that before you go on holiday. But not to worry, I can look to help with this. Are you free for a Webchat so I can look into this? MH

@virginmedia trying to connect to 3G while abroad but can't figure it out! Can someone advise please?

@virginmedia No?? I didn't know I needed to do that. Never had to with any other network!? Is there nothing I can do now?

@barlie Hi Barlie, I'm sorry to hear this. Did you speak with the team before going aboard so they could activate the roaming services? MH

@NatWest_Help I have DMd you but noone is reading my messages

@barlie Evening Barlie, thanks for getting in touch. I do apologise for the poor experience received. Is there anything I can help with today? Let me know in DM and I can take a look. Thanks, DC twitter.com/messages/compo…

@NatWest_Help And when I got through to Belfast the rep was horrifically rude. When I asked for her name she said "I did tell it to you at the beginning of the call"...!!!!!!!!!!!!!!

@NatWest_Help The fact that your branches can't telephone each other is a joke. And you might need to work on your GDPR training after one of your colleagues offered to fax my account details to a number that they weren't sure was up to date!!!!

@NatWest_Help Received appalling customer service today from your Belfast team. After 11 years, a current account, an ISA, a credit card and a business account I am going to look elsewhere

@BarlieTweets No. Merry Christmas.

@BarlieTweets I know.

@HackneyAbbott Diane my friend Chris is a huge fan and it's his bday soon. Would u b able to send me a signed photo?! Would make his life!