Subhasis Das

367 posts

Subhasis Das

Subhasis Das

@dss_su

Public sector telecom professional Highlighting gaps in banking dispute resolution Transparency matters | Views personal

Kolkata 参加日 Nisan 2025
9 フォロー中7 フォロワー
Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
Sucheta Mam, this institutional apathy isn't isolated. In the @WorldlineGlobal Indi -@TheOfficialSBI case, a A senior victim-defendant recently passed away while fighting for our own money, denied justice by the very "Resolution Theatre" you’ve often critiqued. The Regulatory Paradox: The RBI Stall: The @RBI Ombudsman continues to close complaints citing "Sub-Judice" grounds, despite the RBI’s own RTI (April 11) explicitly stating that court proceedings are NOT a valid excuse to stall chargebacks. The Banks' Defiance: @rblbank, @HDFC_Bank, and @ICICIBank are ignoring sworn Affidavits from SBI (April 1) and @Visa (April 6) which confirm the funds are "No-Lien" and liquid. Do these banks want the human cost of these delays to become visible at the June 10 hearing before action is taken? It is a tragedy that citizens have to die waiting for banks to honor their own network rules. @FinMinIndia @nsitharaman @MastercardIndia @Visa_IND @abhishekarun09
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prosun ghosh
prosun ghosh@prosunghoshctd·
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vijay
vijay@Vic_Vij·
@CNBCTV18Live, the @RBI isn’t just cancelling licenses; it is finally aligning rules with the governance gaps I’ve been highlighting for over a year. The recent tightening of Payment Aggregator norms (including the Digital Payments E-mandate Framework, April 21) makes one thing clear: the era of ‘outcome-neutral’ compliance is over. If the RBI is enforcing principle-driven security on players like Paytm, it cannot ignore the systemic failures in the @WorldlineGlobal India – @TheOfficialSBI matter. The Accountability Gap: Banning @WorldlineGlobal : If an aggregator can bypass the RBI’s Fair Practices framework using ‘sub judice’ delays despite RTI-backed contradictions (April 11) it raises serious regulatory concerns about their "Fit and Proper" status. The @billdesk Angle: Allowing consolidation at this stage risks merging unresolved governance issues instead of fixing them. Clean-up must precede consolidation. The @RBI must treat the SBI affidavit (April 1), which confirmed funds as ‘no-lien’ and liquid, as the baseline standard for aggregator conduct. If cardholder funds are not protected, licensing itself should be questioned. Period. @FinMinIndia @nsitharaman @suchetadalal @_prashantnair @abhishekarun09 @TVMohandasPai @svembu @ShashiTharoor
CNBC-TV18@CNBCTV18Live

#JustIn | #RBI cancels the Licence of #PaytmPaymentsBank

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Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
Karti avargale, moving away from the noise of psephology, why not look into a critical issue of systemic accountability? I have been fighting the @WorldlineGlobal India - @TheOfficialSBI case on behalf of cardholders across India, including many from Tamil Nadu who are caught in "Resolution Theatre." While the Lead Acquirer (SBI) filed an Affidavit (April 1) confirming funds are "No-Lien" and liquid, private banks like @rblbank and @HDFC_Bank (a @Mastercard issuer) continue to stall. While @Visa has asked to remove the stay in their affidavit shared on email on April 6, banks like @ICICIBank still continue to delay action. This is a test of India’s digital payment integrity. As a representative who values institutional transparency, do check the documented evidence on @rblbank : x.com/Vic_Vij/status… @FinMinIndia @RBI @mastercardindia @Visa_IND @nsitharaman @suchetadalal
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Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
This Lenskart 'verbal update' is exactly like @rblbank sending emails that they’ve received merchant funds but refusing a chargeback because 'technically' they only credited Rs 1 to the customer. In both cases, the corporate entity tries to appease the outrage with a superficial gesture while the underlying, discriminatory logic remains untouched. It’s not an 'outdated document' issue; it’s a systemic lack of transparency. You can’t pause a video audit and call it 'progress' any more than you can credit a rupee and call it a 'refund'.
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Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
This is the right ambition for a global leader, @TVMohandasPai. But SBI’s true "aura" isn't just its balance sheet size, it is the Integrity of Governance they are currently demonstrating. While some private lenders continue to rely on ‘Sub-Judice’ and procedural positions in chargeback matters , @TheOfficialSBI has shown systemic courage: Legal Accountability: SBI took the lead in the Mumbai High Court against @WorldlineGlobal India, supporting customers by filing an Affidavit (April 1, 2026) confirming that funds are "No-Lien" and liquid. Customer Protection: They have consistently implemented chargebacks where private banks like @HDFC_Bank , @ICICIBank , and @rblbank have failed to act, proving that "Public Sector" doesn't mean "Slow", it means "Accountable." If SBI hits 25% of India’s GDP by 2030, it will be because they earned the trust of the common man through these very actions. Hope the private banks stop the "Resolution Theatre" and follow this benchmark of leadership. Onward and Upward! 📈
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Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
@suchetadalal @arvindgunasekar This "fraud aura" extends directly to the credit card desks. While the CBI arrests RCom’s top brass, @rblbank Senior Management continues to validate "merchant submissions" in matters involving these entities to stall chargebacks, ignoring the fact that the promoters are in Judicial Custody. ⚖️ This is "Resolution Theatre." RBL admitted to receiving the credit (April 8) and even deposited ₹1 as proof of account liquidity, yet the @RBI Ombudsman continues to cite "Sub-Judice" to stall flatly ignoring the RBI’s own April 11 RTI. Evidence of the systemic failure and the "₹1 Smoking Gun" is documented here: x.com/Vic_Vij/status… @FinMinIndia @nsitharaman @MastercardIndia @TheOfficialSBI
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Subhasis Das
Subhasis Das@dss_su·
@Vic_Vij @rblbank No proof. No transparency. Yet liability fixed. Facing this with RBL Bank (Refs: 115293171, 116823482 pending). Dispute in court, but closed using hidden “merchant confirmation.” Due process matters. @RBI @FinMinIndia @nsitharaman
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Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
RBL Bank & the RBI Ombudsman are running an apparent stall . ⚖️🛑 How is @RBLBank "receiving merchant docs" when the promoters are in JUDICIAL CUSTODY? Who is actually writing these emails? Why aren't authorities investigating this inconsistency? The "Blocked Funds" position has collapsed: 1️⃣ THE ADMISSION: @rblbank admitted in writing (April 8) they RECEIVED the credit. 2️⃣ THE SMOKING GUN: RBL deposited ₹1 in savings account, proof their systems are NOT frozen. You can't move ₹1 if a court has blocked the account. 3️⃣ THE RECORD: @TheOfficialSBI’s April 1 affidavit confirms funds are "No-Lien" (Liquid). THE REGULATORY FAILURE: The @RBI Ombudsman closed the case on April 16 as "Sub-Judice" flatly ignoring the RBI’s own April 11 RTI which states "Sub-Judice" is NOT a valid excuse to stall. The Ombudsman has failed to look at the evidence or follow their own department's rules. This isn't a legal delay; it’s a systemic deficiency in service. @FinMinIndia @nsitharaman @AbhishekArun01 @Visa_IND @StaySense @Secretary_MoF @RBI @suchetadalal @MoneylifeIndia @ShashiTharoor @svembu @TVMohandasPai
vijay tweet mediavijay tweet mediavijay tweet media
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Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
The @WorldlineGlobal India - @TheOfficialSBI Outlier: Why is @RBLBank lagging? ⚖️ Apr 2026 legal records are clear: ✅ Apr 1: SBI Affidavit confirms funds are “No-Lien” (liquid). ✅ Apr 6: @Visa IA seeks to vacate stay for cardholders. ✅ Apr 7: @Mastercard directs banks to dedicated dispute channels ✅ Apr 10: @UnionBankTweets files Vakalatnama (COMS/45/2025). While peers & networks align with the High Court record, @rblbank continues to rely on “merchant docs” from parties in custody. Why the institutional inertia? @RBI Ombudsman is watching. @RSubramaniakumar @DasShaktikanta @nsitharaman @suchetadalal @ShashiTharoor @FinMinIndia @svembu @TVMohandasPai
vijay@Vic_Vij

Update: Why is @RBLBank the outlier in the @WorldlineGlobal -@TheOfficialSBI matter? ⚖️ Following the latest developments, a pattern of institutional inertia is visible. While other lenders have acknowledged the legal shift and initiated reviews, @rblbank remains a clear outlier. 🧵 1/4 Ignoring the April 2026 Judicial Record The Lead Acquirer (@TheOfficialSBI), in a sworn Additional Affidavit (Apr 1, 2026), confirmed disputed funds are held in a “No-Lien” account. The @Visa arbitration (Apr 2025) has already ruled in favour of cardholders. 2/4 The Question Why is RBL still prioritising merchant-provided material over a sworn affidavit and network-level adjudication? 3/4 Investigation Gap Are the @dir_ed or @CIDTelangana aware that RBL continues to rely on documents from a merchant whose promoters are in judicial custody? In light of recent court developments, this raises serious questions on the basis of evaluation and oversight. 4/4 The Bottom Line @rblbank's Senior Management continues to issue templated rejections without addressing the updated judicial record. This matter is being escalated with the @RBI Ombudsman. @DasShaktikanta @nsitharaman @suchetadalal @svembu @ShashiTharoor @TVMohandasPai @RSubramaniakumar @FinMinIndia

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Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
Update: Why is @RBLBank the outlier in the @WorldlineGlobal -@TheOfficialSBI matter? ⚖️ Following the latest developments, a pattern of institutional inertia is visible. While other lenders have acknowledged the legal shift and initiated reviews, @rblbank remains a clear outlier. 🧵 1/4 Ignoring the April 2026 Judicial Record The Lead Acquirer (@TheOfficialSBI), in a sworn Additional Affidavit (Apr 1, 2026), confirmed disputed funds are held in a “No-Lien” account. The @Visa arbitration (Apr 2025) has already ruled in favour of cardholders. 2/4 The Question Why is RBL still prioritising merchant-provided material over a sworn affidavit and network-level adjudication? 3/4 Investigation Gap Are the @dir_ed or @CIDTelangana aware that RBL continues to rely on documents from a merchant whose promoters are in judicial custody? In light of recent court developments, this raises serious questions on the basis of evaluation and oversight. 4/4 The Bottom Line @rblbank's Senior Management continues to issue templated rejections without addressing the updated judicial record. This matter is being escalated with the @RBI Ombudsman. @DasShaktikanta @nsitharaman @suchetadalal @svembu @ShashiTharoor @TVMohandasPai @RSubramaniakumar @FinMinIndia
vijay@Vic_Vij

Hey @RBLBank - why is your Senior Management / CEO Desk the outlier? Other banks like @aubankindia @HSBC @TheOfficialSBI have credited @WorldlineGlobal India (@billdesk) @TheOfficialSBI Falcon case. Your Senior Management Desk is still sending templated replies saying they have received documents from the merchant while the merchant while the merchant's promoters are in custody. State Bank of India’s Apr 1 affidavit confirms: • Chargebacks are upheld • Funds already debited via @Visa /@Mastercard /@RuPay_npci • Amounts held in a “No-Lien” account Yet your Senior Management Desk continues to deny credit relying on merchant submissions. What explains this inconsistency? Is this the "standard of governance" you're showing your new buyers at @EmiratesNBD_AE ? This will now be pursued through the @RBI Ombudsman. @DasShaktikanta @nsitharaman @suchetadalal @svembu @ShashiTharoor @TVMohandasPai

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Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
@HDFCBank_Cares This is a blatant misdirection, Ajay. My @RBI Ombudsman complaint (N202526002036990) is about HDFC’s operational failure taking an entire year just to collate my transactions. The current issue is about Restitution: April 1 (@TheOfficialSBI Affidavit): Confirms the chargeback funds are in a 'No-Lien' account. The money is recovered. April 6 (@Visa IA): The network has moved to vacate the stay. April 7 (@Mastercard): Today, Mastercard’s counsel formally streamlined communication across all parties in Commercial Suit 45/2025, indicating active engagement at the network level. Why is @HDFC_Bank citing a 'status update' on a service complaint to avoid acting on a court-confirmed recovery? Is the HDFC leadership comfortable letting recovered funds sit at the Merchant Bank while refusing to credit cardholders? This isn't a procedural overlap; it's an ethical breach. Stop hiding behind the Ombudsman and issue the Chargeback Ticket now. cc- @suchetadalal @DasShaktikanta @nsitharaman @MoneylifeIndia @TVMohandasPai @svembu @ShashiTharoor
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Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
Justice Nagarathna is absolutely right on institutional independence. But “constitutional governance” must also reflect in trial-court efficiency. In IA(L) 11733/2025 (@WorldlineGlobal India (@billdesk) - @TheOfficialSBI case), after 9 adjournments, even after a hearing on April 1, the matter is pushed again due to procedural requirements across multiple defendants. Despite the Supreme Court’s stance against delays, the system still allows matters to stretch on procedural grounds. Independence at the top is critical but when will the system ensure timely outcomes at the ground level?
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Subhasis Das
Subhasis Das@dss_su·
@RBLBankCares @Vic_Vij “Your representative will get in touch” — the most repeated line from RBL. Multiple calls, zero resolution. When will there be a real, written outcome instead of scripted responses?
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RBL Bank Cares
RBL Bank Cares@RBLBankCares·
@Vic_Vij Hello, our representative will get in touch with you at the earliest to address your query. Regards, RBL Bank.
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Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
Hey @RBLBank - why is your Senior Management / CEO Desk the outlier? Other banks like @aubankindia @HSBC @TheOfficialSBI have credited @WorldlineGlobal India (@billdesk) @TheOfficialSBI Falcon case. Your Senior Management Desk is still sending templated replies saying they have received documents from the merchant while the merchant while the merchant's promoters are in custody. State Bank of India’s Apr 1 affidavit confirms: • Chargebacks are upheld • Funds already debited via @Visa /@Mastercard /@RuPay_npci • Amounts held in a “No-Lien” account Yet your Senior Management Desk continues to deny credit relying on merchant submissions. What explains this inconsistency? Is this the "standard of governance" you're showing your new buyers at @EmiratesNBD_AE ? This will now be pursued through the @RBI Ombudsman. @DasShaktikanta @nsitharaman @suchetadalal @svembu @ShashiTharoor @TVMohandasPai
vijay tweet media
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Subhasis Das がリツイート
vijay
vijay@Vic_Vij·
THE STRATEGIC SHIFT: @TheOfficialSBI Affidavit Flags @WorldlineGlobal's India Exit Move to @billdesk as ₹792 Cr Dispute Faces 10th Adjournment. ⚖️ April 1st: No longer Fools' Day for Falcon victims. ⚖️ The new @TheOfficialSBI affidavit has lifted the veil. While @WorldlineGlobal India seeks its 10th adjournment, the facts are now on record: 1️⃣ Recovery is underway: SBI confirms chargebacks have been upheld, with @Visa @Mastercard @RuPay_npci already debiting funds based on these decisions. 2️⃣ Funds are being controlled: SBI confirms recovered amounts are being held in a "No-Lien" account pending further process. 3️⃣ Exit risk exposed: SBI has moved legally to block Worldline from selling its India business citing “irreparable loss.” So the question is simple: Why are @HDFC_Bank @rblbank @ICICIBank still holding back permanent credit when the recovery trail is this clear? Justice cannot stay adjourned while accountability is being deferred. cc: @suchetadalal @ShashiTharoor @TVMohandasPai @svembu @DasShaktikanta @nsitharaman
vijay@Vic_Vij

@suchetadalal Mam @WorldlineGlobal appears to be seeking further time while the @billdesk deal progresses, even as @TheOfficialSBI is ready for tomorrow's case hearing, probably the 10th adjournment in motion. @RBI @nsitharaman: Can you clarify whether this merger adequately safeguards accountability for the ₹792 Cr exposure? @ShashiTharoor, intervention is needed. Thousands of Kerala and Indian cardholders continue to face delays due to repeated adjournments. @TVMohandasPai this is impacting many in Bengaluru. Well April 1st is indeed a Fools’ Day for suffering victims. @svembu

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Subhasis Das がリツイート
Hims
Hims@hims76·
@Vic_Vij Absolutely.... Somehow this case is being ignored for unknown reasons whereas it's a clearcut mistake of @Worldline by tagging the transactions (Merchant 'Falcon') to the wrong MCC code leading to this fraud and they must take ownership.
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@WorldlineGlobal @TheOfficialSBI @RBI @rblbank @HDFC_Bank @ICICIBank @Visa @FinMinIndia