Philips

@Rakesh952195 @philipsindia Hi Rakesh! We’re really sorry to hear about the trouble you’re facing. We’ve shared your concern with the relevant team for immediate attention. Thanks for bringing this to our notice, we’re here to help. – Team Philips twitter.com/messages/compo…

@Philips @PhilipsIndia My Philips trimmer (BT3101/15) is not charging. Complaint already registered (Case ID: 600039992508). Service center called but no pickup done till now. Very poor service. Please resolve urgently.

Check out our full-year 2025 results. Our CEO Roy Jakobs said: “In 2025, we delivered on our commitments as we scaled better care for more people. Today we enter our next phase.” Read more about our results & Capital Markets Day: philips.com/a-w/about/news…

@Kea_Jay_ @philipsindia @XiaomiIndia @BombayShavingCo @jagograhakjago Hi Kea! Sorry you’re still not receiving updates. To help us check this faster, please share more details with us at customercare.india@philips.com. Our team will assist you more effectively from there. – Team Philips

@Philips @philipsindia @XiaomiIndia @BombayShavingCo @jagograhakjago Still not getting any updates??

Switched from a reliable Mi trimmer to a ₹3.5k @PhilipsIndia kit, and it’s a total fail. 📉 Service team took my docs/photos, then ghosted me. 🔇 Still under warranty, but no reply! Back to @XiaomiIndia or @BombayShavingCo next time. @Philips @jagograhakjago #ConsumerRights

Hi there, thanks for reaching out. We’re sorry to hear about your experience and appreciate you bringing it to our attention. Please contact the Philips Home Appliances Support team in India directly. Here are the contact details: ▶️ bit.ly/4hoAUap ◀️. You can call them (toll free) at 1800 572 1800, Monday–Sunday, 09:00–21:00. Consumer Care agents are available to support you. If you need to escalate, you can use the following escalation matrix: Level 1: philipshomeliving.shopsupport.india@versuni.com Level 2: ServiceHead.india@versuni.com Level 3: CEO.india@versuni.com

My Philips air purifier stopped working in 3 days and after multiple attempts, no one from customer care responds. Really disappointing experience for such a big brand. Would not recommend. #Philips #CustomerServiceFail @Philips @philipsindia @PhilipsAir

@eeujoan In this case, we suggest contacting directly the Philips TV, Sound and Monitors Support team in Brazil. You can contact them here: ▶️ philips.to/47JGIXN ◀️

@Philips Entrei em contato pelo Instagram, mas sem sucesso

To a meses tentando entrar em contato com a @Philips para resolver um problema e nada. O suporte técnico é simplesmente horrível

@Opinionlessness @Avent_US Hello Harry, we want to make sure we're addressing your concern. If you haven't seen our message yet, kindly send us a private message, we'd be happy to help!

@Avent_US @philips Really? Is that necessary for baby bottle nipples? They require sterilization prior to first use anyways.

@eeujoan Get in touch with us via social media and we will resolve the issue!

@Philips Não consigo enviar, pois minha conta não é verificada.

@dagreen_uk Hello there! Please send us a private message so we can assist you better.

@Philips be great if could actually get in contact with your TV product support department. Any reasons for making it so difficult? Agents offline and no call getting through!

@eeujoan Hello there! Please send us a private message so we can assist you better.

@Philips Olá! Comprei um Fone de ouvido sem fio TWS Philips TAT1109WT/00 e o mesmo parou de carregar um lado com 2 meses de uso. Tentei contactar a loja onde comprei o produto e até mesmo o suporte de vocês a meses atrás, mas não obtive sucesso.

@ttonmarques @amazonbrasil Por esse canal, não conseguirmos dar continuidade ao atendimento, por se tratar de outra categoria de produtos. Por gentileza, envie uma mensagem para o perfil instagram @philipsaudioevideo com o modelo exato do seu produto.

Não recomendo mais a compra de fones sem fio da @Philips . Já é o segundo que compro na @amazonbrasil e apresenta problema com menos de 4 meses de uso.Sinceramente, isso é inacreditável, Fica o alerta pra quem pensa em comprar.

@shrenikmgandhi No worries, we are forwarding your request to the Philips Support team in your location, and they'll contact you accordingly.

@Philips Unable to engage in private chat. Let me know how can your team connect with me

@Philips What action has been taken in my matter. Is this the service standard of philips ?

Hi there😊 Thanks for reaching out to us. For availability details on specific lighting products like the T10 4000K 270lm 12V LED bulb, we recommend checking directly with our dedicated Philips Lighting team. They’re the experts and can confirm the exact models available in your region. 👉 philips.to/3M530Mw They’ll be more than happy to assist you further. Thanks for your understanding! 🙏

@Philips Is there an LED bulb T10 4000K 270lm 12V available?

@askkaleyna Merhaba, Talebiniz ile ilgili ''Philips Ev Ürünleri'' bünyesinde hizmet veren ilgili birim ile sosyal medya hesapları üzerinden iletişime geçmenizi rica ederiz. Philips Ev Ürünleri Sosyal Medya Hesapları: Facebook: bit.ly/3JovCz1 Instagram: bit.ly/4ndnyit

@Philips Philips markasından 7000 serisi dikey süpürge almıştım 1.5 yıllık evliyim 6 kere servise gitti. Artık onarım değil iade istememize rağmn yapmıyorlar. Asla memnun kalmadık müşteri hizmetlerini aradık onlar servise yönlendiriyor. Philips’te hiç ilgilenmedi . Memnun değilm.

Hi there, thanks for reaching out, and we’re truly sorry to hear about this experience with your iron and the delay from the service center. This is definitely not the level of service we want for you, and we understand how frustrating this must be. To make sure you get the right assistance as quickly as possible, we encourage you to contact our dedicated support team directly. They can look into your case, verify the service status, and help move things forward: 👉 bit.ly/4hkRzLX We appreciate your patience, and we’re here to help you get this resolved. 🙏

@Philips @philipsindia what a pathetic service you have. Fraudsters and scamster hired for post purchase service. I bought one iron worth 7000 on Dec 10, it went faulty in a month I gave it to your auth service center and they haven't returned it even after a month. Not reachable

@akashtyagi83 @philipsindia @PhilipsStoreIN @PhilipsHealthIN Hi Akash! Sorry to hear about the experience you’ve had. This is certainly not the level of service we aim to provide. Could you please share your Service Request ID in a private message? Once we have the details, we’ll assist you immediately. Team Philips twitter.com/messages/compo…

@philipsindia @PhilipsStoreIN @PhilipsHealthIN @Philips one of the worst services even after escalating 3 levels, your 3rd party service providers are unethical and cheat the customers.

Hi Ashish! Thanks for reaching out, and we’re really sorry to hear about the condition of the iron you received from Amazon. That’s definitely not the experience we want for you. To make sure you get the right assistance, we encourage you to contact our dedicated support team directly. They’ll be able to look into your order details, guide you on next steps, and help resolve this as quickly as possible: 👉 bit.ly/4hkRzLX Thank you for your understanding, Ashish, we appreciate your patience, and our team will be happy to help you further. 🙏

@amazonIN @Philips recently we bought a non burn gaurantee iron from amazon but as per condition, seems used, product user mannual, waranty card missing etc not we are nit able to change the product as out of stock or enable to raised the concern. Order no. 404404-7655094-7969135

@thenickofit Hello there! Thanks for reaching out. In this case, we suggest contacting directly the Philips TV Sound and Monitors Support team at your location. You can contact them here ▶️ philips.to/3Lwotxs ◀️

Can’t open @BBCiPlayer on my TV. App keeps removing itself from my library, when I then enable it from the @GooglePlay store it doesn’t open… @Philips 50PUS9006/12

Hi there, thanks for reaching out! We're sorry to hear of your experience. In this case, we suggest contacting directly the Philips Home Appliances Support team at your location. You can contact them here ▶️ bit.ly/4hkRzLX ◀️ and they're available to assist you through Phone, Chat & Email!

@havellsindia Your service executive came to my house and damaged my jar and still not returned the please check. Product Service request has been registered with reference no. 14032649215884. -Havells @Philips @Wipro @HavellsCare360 @HavellsUK