Tony Cappaert

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Tony Cappaert

Tony Cappaert

@cappaert

Exited SaaS startup founder (@Contactually to @Compass). Vacation rental operator/investor (https://t.co/33pB4bYqmp). Investor in search funds & SMB micro PE.

Washington, DC 가입일 Mart 2008
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Tony Cappaert
Tony Cappaert@cappaert·
“More fiction is written in Excel than in Word.” No truer words have ever been said.
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Sam Rosati
Sam Rosati@Sam_Rosati·
Rainy here in Tampa Bay. If you want to talk SMB buying, investing, deal sourcing, etc...AMA...
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Tony Cappaert
Tony Cappaert@cappaert·
This is so good. Solid roadmap if you’re willing to grind it out
Chris Koerner@mhp_guy

How to buy a small, off-market mobile home or RV park that can 2x your money in 1-2 years. 5 steps, actionable and specific. Let’s go! 1. Pick the city Two biggest factors: Crime & unemployment rates Crime: CrimeGrade . org Unemployment: SimpleMaps . com Cities with 3k - 30k people are best. This is the sweet spot for enough population & not to much competition. You want parks with almost no web presence & little to no reviews. A Dollar General nearby is great. Walmart is better. But remember, “if no DG, it ain’t for me.” If there's a Whole Foods you ain't getting a good deal. Growth rate is good too, but #3 to the two above. 2. Find the leads Get on Google Maps and search "mobile home park" in your target area(s). Avoid NY & CA (not landlord friendly). Make a Google sheet of the leads & use Loom to record your screen. Spend 30 mins doing this. OR, use something like Outscraper to do it for you. Be warned though, that if you don’t do this yourself the scraped results may not be as accurate. If you’re targeting a smaller geographical area I would do it by hand. If a whole state, use software. You’re looking for phone numbers. Use SearchBug . com to see if cell or landline for pennies. Go to Upwork and hire a virtual assistant to keep doing this for you, assuming you are targeting a larger area. They will cost around $5/hour. Use that same Loom link in your posting so applicants can see what the job will entail. When working, Loom it! You’ll never know when you’ll need it. More leads = better deals. 3. Call the leads Call up the owners and be real. Don't talk about any accolades. He doesn't care and it will only hurt you. You're a hard working country boy. You have a wife and kids (I hope you actually do). Are you a democrat? Don't tell the owner. (Sorry, democrats). Here's your general pitch: "I'm not a broker, I'm just looking for some good real estate and don't want to waste your time with a lowball offer. I can pay cash and close fast" Tell him about your wife and kids and what you do on the weekend. Most importantly, LISTEN. He's going to talk your ear off. This is a good sign. 4. Ask the right questions Ask him: How many pad sites? How many of those have a unit on them? How many of the units are RVs? (It's common for there to be a mix of MH/RV) Any single family homes on the property? Rent? Are the units park owned or tenant owned? (this is key) If a mix, what's the mix? Park-owned homes you have to maintain. AVOID AT ALL COSTS. Tenant-owned homes are key (lot rent). This means you only rent out the land and underground infrastructure. Depending on the state, sometimes you can sell back or give away the park-owned units to the tenants to absolve yourself of maintenance. Check the laws! You'll command half the rent but enjoy 90% less hassles. $250 or so is common lot rent in the midwest and SE. What's the occupancy and rental amount of each type of unit? Any outbuildings on the property? Septic or city sewer? If septic, conventional or aerobic? Sewer is best. Septic isn’t a deal breaker but you REALLY want to have it inspected. If there’s a lagoon or wastewater treatment plant I want you to throw that phone as far as you can, block their number and never speak of it again. Within city limits or no? City limits are best but rare. Outstanding municipal or zoning issues? How much is insurance? How much is landscaping? Asphalt, cement or dirt roads? Condition of the roads? Any drainage issues? Is there a manager? What do you pay them? (Best if no manager) Any pending litigation? What are total collections? How do people pay rent? How many are delinquent? What condition are the units in? Do you have a lien on the property? How long have you owned it? 30 or 50 amp? City maintained streets? City water or well? City is best. Keep in mind, that’s a lot of questions to ask. You have to feel it out, if he’s being standoffish, don’t keep pushing, just call back. This isn’t a used car lot, this is a relationship you’re trying to build. Don’t try and close on this first call. The key question: "If we were to make a deal, what's a ballpark offer you'd expect?" Don't anchor him with "bottom dollar." Using the word "ballpark" keeps numbers loose. Whatever number he says, you want to pause and hem and haw over it. Embrace the silence and awkwardness. Back to car sales, they call this the “silent walkaround” when valuing a trade-in. Don’t say a thing about the asset, but point out the flaws with your body language. Touch the dents and scratches as you pause. Do the phone version of this. Tell him you'll get back to him tomorrow. Thank him profusely for his time and congratulate him on the park he's built. 5. Underwrite Before you do anything, check with the city to ensure the park is in good standing. Get that in writing. Don't trust the seller. Buyers are liars? So are sellers! Now's time to crunch numbers: What's a cap rate? The net operating income of the park divided by the price you'd like to pay. If you want your money back in 5 years and you're willing to pay up to $1m, you need $200k net profit per year. This is a 20% cap rate (20 cap). It's aggressive but possible on a smaller, rural park. (Yes, it really is, even in 2023) You probably won’t find a park that big in a small town for a good price, though. Start w/ a smaller park & higher cap rate. More room for error. $300k - $1m purchase price. First do some market research: Remember all your leads? Call competing parks as a potential tenant and ask what their lot rent is. Put this in a spreadsheet to get average lot rent & park-owned home rent. Keep in mind many of these parks will be undercharging as well. It's common to find parks charging $100 that could charge $250. When calculating cap rate BE CONSERVATIVE. Don't count on 100% of people staying if you increase rents, even though most will. Use $190 to be safe. Shoot for a park that will net $100k/year after rent increases that you pay no more than $600k for. It’s hard but not impossible. Or maybe you find a $30k/year park to get your feet wet. At least you're in the game. The more leads you scrape, the better chance of finding this park. Shoot for as much seller financing as you can get. Finance the rest with friends/family or savings. Once you find this park, get it under contract. Use a standard, simple real estate form that you can find on your state's real estate commission website. Texas' is called TREC. Yes, get it under contract before seeing it. Put down earnest and option money, and then go see it. Don't dress like a city slicker. Be personable and be willing to stay a while and BS. Drive a Tesla? Rent a truck. Drive a Prius? Just quit. Inspect the condition of the units, even if you aren't buying them Crappy units = more tenants willing to abandon them. And they aren't cheap to remove or move. Verify everything he said on the call If all looks good, start on the inspections: Septic or sewer lines SFH home inspection. Check with the city for outstanding issues or litigation Check for liens Wastewater treatment plant? If so, abandon ship! Electrical infrastructure Use professionals for all of these. Ask for: Rent rolls. They will likely be handwritten, that’s ok. Bank statements. Ask to speak to a few tenants to get their experience. Inspect their lease. Ask for vendor invoices or history of payments. Ask to speak to vendors. At some point before you close, list the property on Craigslist, FB Marketplace and Zillow. See how demand is for vacancies. If all still looks good, close on the property. 6. Post-closing strategy Meet all the tenants in the evening, they're at work during the day. Shake their hands. Tell them you want their experience to be amazing & you want them to stay Give them your number Ask what can be fixed If fixes are cheap, do them ASAP Tell that tenant once fixes are made. Address them by name. Clean up the park. Hire a tree guy to clear out low hanging branches. Do some simple landscaping. Find the tattletale in the park and get all the dirt. Who are the druggies and abusive husbands? Get them out ASAP if you can. They are much more expensive than the temporary vacancy hit. Fix potholes and drainage issues. ADD VALUE. Show you care. Wait a couple months before making any changes. Bring lot rents closer to market. Be upfront about this. They will understand if they've been getting a deal. Give people 2-3 more months' notice to give them time. Keep renting out vacancies at new price. This isn't self storage. You won't raise rents yearly. Don't be a jerk. Let them know what to expect. Once rents are raised and park is stabilized, you are 9-12 months in. Search Loopnet for the most active MHP brokers Hire the best one & pay what he or she commands. Sell on the market for 7-10% cap You've just 2-3x'ed your money. Rinse & repeat. I have done this over 20 times, including in 2023. Not all of my deals were bangers, but most were. There's a lot of fine print, and things can and will go wrong, so don't be dumb. Do your own research. Not everything can be explained in 1,700 words. Follow @mhp_guy for more. I also write about this kinda stuff on my once/week free newsletter on MHPGuy . com. When you signup you'll get my simple RV/MHP deal calculator. I don't do courses, I just like to write. Thanks for reading!

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Mike Botkin
Mike Botkin@MikeBotkin_·
Almost 3 years ago to the day, while laying in bed, I opened the twitter app and tweeted out that I wanted to buy a landscaping business. I ended up doing it. 2 years ago to the date, we formed our holding company around buying landscaping companies and subsequently acquired 6 landscaping companies in two states. Today? I’d like to share that we have sold our landscaping portfolio. The buyer…..? @thomasince Now, let me tell you the story. 3 years ago to the day, I was DMing with @sweatystartup about a landscaping company near my office, he told me to post it and I’d raise money to buy it. I did…and I did. I couldn’t believe the responses and interest I was getting. I didn’t know what I was doing. Not a single part of it. I didn’t know how to raise money, I didn’t know what terms meant, I didn’t know if it was a good deal / bad deal, etc. Google became my advisor. I chatted with @tsludwig and he suggested a few ways that I should structure it….so I did. After ~100 conversations with people, I realized it isn’t about how many investors you have…it’s about WHO you have. @justindross took a chance on me, when he probably shouldn’t have, and was an amazing...amazing....guy to have in the boat. Sorry for the stressful first few months...but, hey…it worked out. 🙃 We doubled EBITDA in ~5 months (I’ll tell this story later) and I was ready to buy the next one I found one, a big one, a 100% residential landscaping company that had 1,200…yes, 1,200 homes in 1 upscale neighborhood. I needed additional capital, I don't believe in debt for acquisitions. @SamtLeslie was just starting to put a newsletter of deals together with people that wanted to invest in businesses. I let him tease the deal, and the response again was overwhelming. I developed a thesis around landscaping / outdoors and started pitching a much bigger plan / thesis. Random guy with a weird twitter profile picture responded to the email and we started chatting. We shared the same vision on EVERYTHING. While there was a chance to load up the cap table with a ton of great people; I decided less is more. @PeterTufo and his group enters the arena We form a holding company and buy the landscaping business, while rolling my original one into it. We were the largest residential landscaper in Central Florida. We quickly realized that was not the way (oops, sorry). We pivoted to 100% commercial. (i’ll tell this story at a later date) In a span of 30 days, we acquired 2 landscaping companies...this time, all commercial. We started disposing, selling off, and dropping the residential customers. We let go of millions of dollars of recurring residential customers. Some local guy is a happy camper those days! lol. After a while, we were 100% commercial and off on our way. In December of 2022, we made our largest acquisition to date (each one was larger than the previous). And we found an absolute rockstar CEO to take over the business so I can move to more focus on the M&A and holding company. In June of 2023, after being introduced by @whentheresawill and chatting with him on twitter (!) and 2 years of convincing him….we made our first acquisition out of state and acquired @adrian_pinto2 company in GA, forming our GA platform with Adrian leading the charge as CEO. We became a Top 100 commercial landscaping company. (*remove pest companies from the list). Today, United Land Services; a top 5 commercial landscaping company in the US and platform of LP First Capital…has acquired both of our platform landscaping companies. Our entire team is excited and stoked for the future. ULS is a rocket ship; we couldn't be more excited to be a part of ULS journey in the future. Want to know why @thomasince is one of the best at what he does? He sent me a DM on October 7th, 2021. Hung around the hoop, shared tips/tricks/resources, encouraged, was honest and upfront. We met him in-person at @SMB_ash in Orlando in 2022; Peter and I both walked away saying..."that's a great dude, he gets it, we could work something with him one day." Patience. Honesty, and the ability to develop a genuine relationship with people with zero outcome based intent. 724 days later - it’s his There are so many people along this journey that assisted. Big ways to small ways. Want to thank two people…. 1. My wife…she’s a SAINT! (I have a few posts lined up about this journey and spouses) 2. @PeterTufo ... this journey is FUN, REWARDING…and FUUUUCKING BRUTAL, I don’t give a shit what twitter says…this is HARD…and BRUTAL…and I would never ever ever ever ever do it alone. Having a guy next to you that can tell you that you are awesome, but also in the next sentence tell you to stfu you being a dummy, to just listen to me rant and scream…to telling me to calm down, it’s just 1 win. I’ve chatted more with Peter in the last 2 years than anyone in my life…probably including my wife. We've had 3am calls, we've had 5 minute calls at 8pm that turn into 2 hours and all inbetween. He took a chance on a dude with a small landscaping company and a big idea. Forever thankful for being on this ride. He entered as an investor, and we leave as very close friends. Want to know how crazy twitter is? My entire cap table was via twitter, an acquisition was via twitter, we have provided services to a few people on twitter, and our acquirer is via twitter. @elonmusk ....keep this thing rolling...it changed my life. Thanks homie!
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Patrick Dichter
Patrick Dichter@patrickdichter·
‘These small businesses can consistently kick off cash flow, much different than my previous life in SaaS.’ Great SMBash session from @cappaert
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Tony Cappaert
Tony Cappaert@cappaert·
Biting your tongue while eating is a perfect example of how you can still screw up, even with decades of experience.
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Tony Cappaert
Tony Cappaert@cappaert·
Hurt my knee in early April, and just started being able to run again 3 weeks ago. Amazing to see how quickly the cardio system bounces back!
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Chase Murdock
Chase Murdock@chasemurdock·
Managed to slip away from the chaos to be in Italy together for 2 wks — driving through Tuscany, mostly unplugged from everything. It’s been a grinder of 1.5 yrs: founding Decada, 3 acquisitions, and learning to work together + stay married 😜 Salute from Montepulciano🍷🤌
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Tony Cappaert
Tony Cappaert@cappaert·
This is a weird dentist photo, right? Is his patient… awake?
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Tony Cappaert
Tony Cappaert@cappaert·
Recognizing this is probably the most important thing I’ve found with STR investing
Tristan@TXStrGuy

@OGsillyninja If you make investment decisions based on one return metric, or someone else’s underwriting, it’s eventually gonna miss. Someone might underwrite an ADR of $600 and a 10% capex reserve, and the deal might pencil, but when I underwrite the same deal at $500 and 20%, it doesn’t

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Tony Cappaert
Tony Cappaert@cappaert·
Too much choice is a bad thing. Dating. Buying a house. Moving to a new city. I spent so much of my 20s and 30s endlessly debating the best options. But I feel like I finally figured it out: There are always other choices, but there’s power and joy in embracing one.
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Tony Cappaert
Tony Cappaert@cappaert·
Everyone undercharges. If you haven't increased your prices at least 10% in the past year, do it now. Today. Your customers won't bat an eye.
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Tony Cappaert
Tony Cappaert@cappaert·
@Patticus Lol blast from the past! Of course not. And I’d love to catch up in person again at some point. Lmk if you’re ever in dc :)
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Patrick Campbell
Patrick Campbell@Patticus·
@cappaert I still remember when I was 20 minutes late to your office because of a motorcade and then ran into George Stephonapolosu (spelling?) in the Starbucks below. Thanks for not holding it too much against me :)
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Tony Cappaert
Tony Cappaert@cappaert·
@darylbstarr Don’t forgets motivates, ideally by leading through example. Teams will run through walls for a leader who’s willing to sit in the trenches with them.
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Daryl Starr
Daryl Starr@darylbstarr·
If a group of people want to achieve something special they require a boss who sets the pace, enforces standards, and demands focus.
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Tony Cappaert
Tony Cappaert@cappaert·
@cherrygarcia12 Thanks. Yeah we know we’re going to put TVs in all the listings, and always make them smart TVs since no extra cost. Guests expect it at this point!
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Bryce Garcia
Bryce Garcia@BryceWGarcia·
@cappaert This is a great list. Only thing I could think of is a smart tv that’s $2-400. It’s more to satisfy customers when they are there.
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Tony Cappaert
Tony Cappaert@cappaert·
We now own a portfolio of 35+ STRs and have tried lots of things to grow gross rent. These 5 improvements drive the biggest impact & highest ROI:
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Tony Cappaert
Tony Cappaert@cappaert·
All these numbers are from our own experience operating in drive-to destinations outside of DC. Typical gross bookings before improvements = $60k. What are we missing? What's worked for you?
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Tony Cappaert
Tony Cappaert@cappaert·
5. Indoor and outdoor games Board games inside are easy. Outside: horse shoes, volleyball, croquet, corn hole. Upfront cost: $1,000 Op ex: $0 Increase in gross revenue: $750 Net revenue/year: $750 ROI: 75%
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