Hi @_FrankGreen I've tried to contact you on 4 separate occasions regarding an order that hasn't arrived. I've had no response. Please could someone look into this for me?
@IKEAUK I've had 2 broken items delivered but can't get in touch with customer services to find out what to do with them? Can I get replacements? Please advise.
@TicketmasterUK is your email ticketing system working? It asks you to respond if your query isn't answered, but then just sends the same email back again. Not really helpful.
@TicketmasterCS I never got this - it just said to re-open the ticket by replying if my query wasn't answered, but then when i reply I just get the same email. No one has picked up my ticket yet.
@holrev Hi Hollie, when you submitted the contact form, you should have received an auto response to confirm it had been received by the team, along with a reference number for your query. Could we take this please?
@holrev Hi Hollie, please could you DM us with your address and move-in date and one of the team will be happy to set up a temp account for you and let you know what will happen next. Thanks
Hi @octopus_energy – I've just moved into a house that you used to supply, but I have my own supplier. How can I quickly settle up with you and remove our address from your system? Thanks
@MadeToHelp I haven't recieved an item I ordered and am unable to contact you via email or over the phone – it seems no one is available to respond. Your live chat isn't working either. Can I get some assistance please?
@23andMe Hi there, I received an email saying my package would be delivered within 7 days, 8 days ago but still haven't received anything. I cannot log into my account either - Your password reset email isn't coming through. #helpplease
@WhoGivesACrapTP hey, I've emailed twice with no response yet – is it too late to cancel a shipping when I've had an invoice? I wanted to manage my subscriptions but I couldn't due to an error and now it's being shipped! #help
@urbisrabbit Is anyone picking up the GM emails? I've been trying to contact you for 2 weeks with no response... Not good at all when this is a food poisoning matter.