Ready, steady, Communicate!

@NETTram hi, how often are trams from lace Market to Toton Lane please after 9pm on a Saturday?

@AmazonHelp What a true waste of time. Well done @AmazonUK outstanding customer service. What a joke.

@readysteadycomm An inquiry can only be raised on your behalf with the Account Specialist team when you contact us by telephone through the link previously provided. We encourage you to use this again, so we can contact the team for you. -Abina

@AmazonUK my account had been blocked for 3 weeks. I've called the number given numerous times. No use as it is a business account. Get transferrd. They can't help. Specialist team will be in touch. They never are. 1 hour on the phone today no further on

@AmazonHelp 8 times. 8 times I've done this.

@AmazonHelp It has been 3 weeks. The last '48 hours' email was 4 days ago. Please as a company take some responsibility. At least provide me with a contact number that actually deals with my query. Not one that is irrelevant and transfers me another 2 times.

@readysteadycomm As you have confirmed everything has been submitted to the team, we advise you to allow the time frame mentioned in the email to pass for the details to be reviewed. -Abina

@AmazonHelp Do you see the madness in this when I'm telling you I've repeated these steps 8 times already? As stated below, I get this on repeat and no one reaches out. I've been on the phone an hour this morning and cut off. Even when I get to the step where I submit info, nothing is done

@readysteadycomm If by chance all information/documentation which was originally requested by the Account Specialist team hasn't been received, this will delay you gaining access to the account. We advise you to resubmit everything again to ensure all has been received by the team. -Abina

@AmazonHelp I have done this approximately 8 times in the past 3 weeks. This is why now I've got to the end of my tether and tweeted but being told to repeat the same. I'm telling you I'm getting nothing back from the specialist team. I want to contact them directly but get told I cannot

@readysteadycomm We can only raise an inquiry on your behalf when you contact us by telephone through the link previously provided. Please ensure to contact us there. -Abina

@AmazonHelp I've been on the phone an hour this morning and still no further on. The number isn't for a business account. I got transfered, got disconnected. Called again, messed around for 20 mins, got transfered on hold for 15 and cut off again. 3 weeks of this and I'm being told to repeat

@readysteadycomm We're sorry we're unable to take action here as we don't have access to orders/accounts through Twitter for security reasons. The only team to resolve this for you is the Account Specialist team. We advise you to continue to communicate with them directly. -Abina

@AmazonHelp With all due respect I've rang that number approximately 10 times. I'm then told they can't help and transferred to a business number who say they're raising it with the specialist team. I then get the attached email EVERY time.

@readysteadycomm We would like to raise an inquiry on your behalf with the Account Specialist team. We can do this when you contact us directly here: amzn.to/UKSkipLogin. Select the option for 'My password isn't working', a contact number will then be provided to you. -Abina

@AmazonHelp Keep getting this response. No one has ever got back to me

@readysteadycomm Hello there, we're sorry for this. When the account was blocked, you would have received an email advising you of your next steps to take. Please let us know if you have submitted all requested information/documentation to the Account Specialist team? -Abina

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