Amazon Help
13.7M posts

Amazon Help
@AmazonHelp
We answer support questions in English / Deutsch / Español / Português / Français / Italiano / 日本語 / Türkçe / Nederlands / Polski / Čeština / Svenska / العربية
가입일 Ekim 2009
77 팔로잉555.8K 팔로워

この季節がやってきました…📚
第175回 芥川賞・直木賞の候補作が発表!
どの作品が選ばれるのか予想しながら読むのも、
文学賞の醍醐味ですね。
選考会は7月15日です!
x.com/i/trending/206…
日本語

Hola. Por este medio no es el lugar para hacer dicha solicitud debido a que por aquí no contamos con acceso a ninguna herramienta para verificar pedidos o cuentas por lo que instamos a no compartir ninguna información sensible, ya que podrías ser usado para fraudes por terceros. Puede hacer dicha solicitud llamando o chateando mediante el siguiente enlace que es el único método para hacer dicha solicitud: amzn.to/4fKGCEJ
-Jafeth
Español

@AmazonHelp Solicito apelación del cierre definitivo de mi cuenta por "actividad inusual". No me dieron detalles ni oportunidad de aclarar.
Estoy dispuesto a proporcionar toda la documentación para verificar mi identidad. Necesito instrucciones para restablecer mi cuenta y pedido
Español

@rajivra35164869 We'd like to have a closer look into the issue, please share your details here: amzn.to/4ovOIU7. We'll look into it and get back to you within 6-12 hours.
-Khan
English

@AmazonHelp @AmazonHelp @amazonIN @amazon Nil action received from ur leadership team. The simple question is how to return this product and return my money
English

@amazon @amazonIN @AmazonHelp Refer to the attached invoice, Return requested and accepted but while returning the parcel it's taking more cost than the actual cost of the product. Request for help for returning the product and return of the purchased cost.

English

失礼いたします。Amazonです。
ご心配をおかけしております。
恐れ入りますが、お届け予定日内でのお届けをするように努めておりますので、今しばらくお待ちいただけますでしょうか。
お客様に便利にご利用いただけるよう、引き続き配送サービスの向上に尽力して参ります。
なお、可能な場合は置き配(amzn.to/3HebmyS)のご利用もご検討いただけますと幸いです。
- 山本
日本語

Amazonです。不在持ち戻りの状況となっているとのことでしょうか。
配送業者Amazonの対応に問題があった場合は、カスタマーサービスで詳細を確認させていただきますので、ご不快の念をお掛けし申し訳ございませんが、よろしければリンクよりお問い合わせいただきますようお願いいたします。
amzn.to/4vOaF3a
百井
日本語

Amazonです。ご心配をおかけしております。
お届け予定日内の場合、到着まで今しばらくお待ちいただけますようお願いいたします。
お届け予定日を超過している場合は、商品の発送元、発送済みの場合、配送業者名等の詳細をお教えいただけますと幸いです。
販売店名、発送元の確認方法>> amzn.to/4oxBSow
- 小松
日本語

@take41 失礼します、Amazonです。
ご投稿内容について、詳細をお伺いしたく存じます。お手数ですが以下「メッセージで返信」ボタンより、DMにてご連絡いただけないでしょうか。
その際、注文番号やアカウント情報等、個人情報は記載なさらないようお願いいたします。 石川 twitter.com/messages/compo…
日本語

@now_deepesh If you have shared the details using the link, kindly wait. Our team will check and get back to you with an update within 6-12 hours.
You can check for the email here: amzn.to/2nCyLLP
-Karthik
English

@AmazonHelp @AmazonHelp @amazon @amazonIN @awscloud @JeffBezos ypur indian team hire co tractual employee just for 6 months so that increamenet pokicy can be avoided this is the result they take customer for granted or they are not skilled. Shame on @USSupremeCourtyou @USCPSC see this. 🙏🏻
English

@AmazonHelp behnkelodon madarchodon meri prime membership kyu cancel kri hei 29.12.2025 ko kharedi thi 1 year ke liye. 10.06.2026 ko cancel krdi. Customer care se baat kro vo bs maafi chahte hei bolte hei. @jagograhakjago kuch ho skta hei policies bn skti hei ya nhi. Useless 😡
Indonesia

@nlamzsup Thanks for the update, and we're sorry to hear that you're having some difficulties accessing your account. Please contact our Account Specialist team through the following link: amzn.to/NASkipLogin.
-Islam
English

@AmazonHelp Thanks for your response, I've checked my email and there's nothing but the emails they've already sent to me and I've sent them proper ID verification exactly what they've asked me for multiple times now. I'm not sure what's the issue here
English

Please be informed we do not have the access to your order/account details via social platform.
As requested, could you please let us know the current tracking status of your order by following the steps in this link: amzn.to/4pELHAO so that we can assist you accordingly?
-Sravan
English

@amazonIN How can the same case have two completely different resolutions? If the order was genuinely delivered, please share the proof. Otherwise, kindly process my refund without further delays.@amazonIN
#AmazonIndia #CustomerService #RefundIssue
English

Even after multiple communications, I have received only contradictory commitments from @amazonIN, not my refund.
This has already happened twice for the same order.
Continue..
English

@r_u_thinking We are very sorry to hear you received a used item. To confirm, were you able to request a return of the item for a refund/replacement? You can do so directly via Your Orders: amzn.to/NAYourOrders by selecting the option to return the item: amzn.to/4eF7bKu. -Marija
English

@SchmoopyWoopy @amazon I ordered a high end cordless vacuum from them and received a shipping box (not original packaging) of pieces and the vacuum had clearly been well used as it was full of dirt.
English

Hey @amazon If I order, and pay FULL PRICE for, a product like A CARBON MONOXIDE DETECTOR, I expect it to be new and UNOPENED. Not re-taped, with the battery already running, so I have no clue how long the damn thing will last, or even if it will work.
English

@dmtptmjum3 Amazonです。ご投稿を拝見しました。
この度は配送の問題でご迷惑をおかけそてります。
引き続きご確認されたい内容がある場合には、「メッセージで返信」よりDMにてご連絡いただければと存じます。
*その際、注文番号等の個人情報は記載されませんようご注意ください。
百井 twitter.com/messages/compo…
日本語

@tusharvindu X is a social platform, we cannot access Amazon account to check the details here on X. Request you to reach out to our support team through the link provided earlier for further assistance.
-Khan
English

@AmazonHelp @amazonIN i am not going to talk with any of u on chat any more. I am just asking why my order is not delivered? And why u haven't share the phone number ?
English

@AmazonHelp @amazonIN order id: 405-0702131-0217938 the item was supposed to be deliver by 8 am . Don't u understand the urgency of something? I should have ordered it from other platform instead. Amazon always say that delivery by 8 am but it never does. None of my orders have
English

Some kind of daylight robbery
Package Reads 3kg but price shown for 3 lt ₹427/-
@AmazonHelp @amazon @amazonIN #Samirkumar

English

Amazon公式です。ご投稿を拝見しました。ご心配とご迷惑をおかけして申し訳ございません。
このたびの商品について、Amazonが発送した商品である場合は、カスタマーサービスで状況確認のうえご案内いたします。以下URLより、お問い合わせいただけますでしょうか。
amzn.to/4fKwyvE
なお、出品者が直接発送した商品である場合は、出品者にご連絡いただければと存じます。
amzn.to/3SaCp3o
岡田
日本語

@Gkang_MJW @Gkang_MJW Hello, thanks for letting us know. Please check your emails from us here: amzn.to/NAMessageCenter. If you have not received any updates about your replacement order, please let us know by sending us a DM linked below.
-Morgan twitter.com/messages/compo…
English

@AmazonHelp WOW, I didn't expect you to respond to this. so I did ask for a replacement but they haven't sent me the confirmation or tracking number for it yet. You all asked to give you a review but the problem hasn't bn resolve yet so I held off on that in.

English

失礼いたします。Amazonです。
ご不便をおかけしております。
恐れ入りますが、お届け予定日内でのお届けをするように努めておりますので、今しばらくお待ちいただけますと幸いです。
お客様に便利にご利用いただけるよう、引き続き配送サービスの向上に尽力して参ります。
なお、可能な場合は置き配(amzn.to/3HebmyS)のご利用もご検討いただけますと幸いです。
- 山本
日本語

@rhuancesarr Olá! Por favor, sem compartilhar informação pessoal, nos chame por DM para entendermos melhor o que está ocorrendo.
-Lau R. twitter.com/messages/compo…
Português

eu exijo uma resposta @amazon @amazonbrasil @AmazonHelp !!!!! Vcs estão vendendo produtos falsificados na plataforma desde quando????
Português










