Amazon Help

@kenkentauri @kenkentauri Amazonです。誤配があったとのことで、大変ご迷惑をおかけしております。 カスタマーサービスで詳細を確認いたしますので、お手数をおかけし申し訳ございませんが、以下のリンクよりお問い合わせいただけますようお願いいたします。 amzn.to/3APjnaD - 小松

災害用 簡易 トイレの凝固剤をAmazonで購入、配送はヤマトさん、ポストの中に入っていた、もう一つは知らない人へ配達されている（写真があるが自宅では無い） しかし、開封したらと数年後使用する時には湿気を吸収して使い物にならなそう 実験したいからサンプルが欲しいね #かためるくん 800g

We apologize for the unpleasant experience you've with the order, and for the inconvenience caused to you after reporting this to our support team. We'd like to escalate this issue to our team. Please reach out to us via DM using the “Send us a Private Message” option below. Further, please don't include any personal or account information. - Bindhu

नमस्ते @AmazonHelp, मैं बहुत निराश हूँ। इमरजेंसी होने के बावजूद और बार-बार शिकायत करने पर भी मेरी समस्या का कोई समाधान नहीं हुआ है। मुझे केवल ऑटोमेटेड ईमेल मिल रहे हैं। कृपया इस मामले को तुरंत देखें। मेरा ऑर्डर आईडी: [यहाँ अपना ऑर्डर नंबर लिखें]"

We'd like to escalate this further. Please reach out to us via DM through the 'Send us a Private Message' option below, without sharing any personal or account information, and we'll do our best to assist. Further, please don't include any personal or account information. -Trevor

@AmazonHelp How am I supposed to do that when you people are not even providing the option for that to begin with!? Do you think I’d have to crib here if your support or support page would be of any help?

@amazonIN Please stop fraud brands like @Honeywell_Home @honeywell to do business on your marketing platform! They scam customers by selling them cheap products which won’t even last for a month, and then show their true colours, thanks to their terrible customer service! #fraud

@shmeegle2011 @amazon @shmeegle2011 Hello, we're sorry to hear about your experience. Please reach out to us via DM, and we will do our best to assist. Further, please don’t provide your account details over DM as we consider them to be personal information. -Conor twitter.com/messages/compo…

@amazon Is anyone else struggling with Amazon? Smells of Scam! Team promised item won’t sell out and you will get it, but they will come back to you in 24-48 hrs. By then the product has disappeared. Tried with the addresses all over the UK. Same result! Complaint Wait 24-48 hrs

@KAITO_RANMARU 失礼いたします。Amazonです。 梱包の損傷によりご不快の念をおかけしております。 よろしければこちらのヘルプページをご参照いただき、ページ内「梱包に関するご意見はこちら。」から梱包に関するご意見やご要望をカスタマーサービスへお寄せいただきますようお願いいたします。 amzn.to/4sge0Xk -鈴本

何回目だろう？ 配達大変かもしれないけど… これはないよね〜 写真撮ってる時にわかるよね？ #Amazon

@i_am_aks_k @i_am_aks_k We regret your negative experience with our delivery agent. We would like to escalate this for you. Please contact us via DM using the 'Send us a Private Message' option below, without sharing your order or account details, and we will do our best to assist. -Hafeez twitter.com/messages/compo…

@AmazonHelp Showing this page after tapping on chat option. Not able to arrange phone call

Hi @amazonIN , My order was out for delivery from morning 9:31AM, But still not received. Called delivery agent he told me he will not deliver and returned the package to store and status in app show out for delivery. I want it today and paid additional for one day delivery.

Amazonです。ご迷惑をおかけしております。 お届け予定日を過ぎても商品が未着の状況でしょうか？お手数ですが以下「メッセージで返信」ボタンより、DMにて現在表示されているお届け予定日や商品の出荷元(Amazonもしくは出品者)、配送業者を添えて詳細をお知らせいただけないでしょうか。その際、注文番号やトラッキングID等、個人情報は記載なさらないようお願いいたします。長岡

Amazonの商品全然届かないのに家に届かないと返品・返金できないの終わってる

@mailforpromos We understand your concern. We would like to take a closer look at the issue. Kindly share your details here: amzn.to/4rJHls7. Our team will review this and will get back to you with an update via email within 6-12 hours. -Ruthika

@AmazonHelp @amazon @amazonIN @JeffBezos @AmazfitGlobal @AmazfitIN Now again, you're claiming something that's untrue as I've not received any email!

@amazon @amazonIN @JeffBezos your company is part of a scam being run by @AmazfitGlobal @AmazfitIN . I bought this watch and contracted a skin disease from the watch within 24 hours of wearing it and now after spending 4+ hours on chat and call, they refuse to return it!

ご返信いただきありがとうございます。カスタマーサービスにご連絡いただいても問題が解決しなかったということで申し訳ございませんでした。 また、後日報告させていただく旨の案内をさせていただいているとのことで承知いたしました。その場合、一般的にはお電話もしくはEメールやメッセージセンター( amzn.to/1C8sX37 )でのご案内となります。 恐れ入りますが、いったん、カスタマーサービスからの返答をお待ちいただければと存じます。岡田

@AmazonHelp カスタマーサービスに問い合わせしましたが、指示された手順を何回も行いましたが解決しませんでした。詳細は後日報告すると言われましたが、どのような形で報告されてくるのかもわかりません。PC版アプリにしろWeb版にしろ致命的なバグをどうにかしてほしいです。

amazonmusic舐めてるわ...app版プレイリスト消えるからWeb版使ってたんだけど、エラー連発しまいには全然知らない曲流れる始末...Unlimited入ってるのにこれはないでしょ..

@thackerparthj We're sorry to know about your issue with the payment. Kindly reach out to our support team here: amzn.to/3SDyqe2& we'll assist you further. -Hafeez

@amazonIN Still no response! @amazonIN

@amazonIN Killing of customer's right to select the desired payment mode. Also, no public announcement / transperancy for sequence of Various Amazon Gift Cards usage. One can know which balance Amazon system has deducted post order success only. Indeed a blunder & a fraud!

@Chf2f25424F Amazonです。ご迷惑をお掛けしております。 恐れ入りますが商品に損傷等はございませんでしたでしょうか。 よろしければ「メッセージで返信」ボタンよりDMにて発送元（Amazon、出品者）など詳細をご連絡いただければと存じます。 その際、注文番号やアカウント情報等、個人情報は記載なさらないようお願いいたします。 百井

Amazonさん、ペン1本に80サイズ位の箱は過剰梱包です… というか品名工事用具ってなんなん…

@S0NU143 We regret any inconvenience caused. Could you please confirm that you have submitted the information to our team using the link provided earlier? If not kindly submit the details via the secured link shared so our team will review and get back to you with an update in mentioned time frame. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Swetha

@AmazonHelp Yesterday communication with customer care

@amazonIN your delivery agents and customer cares are not supporting to deliver my product

@Antriksh434 We get your disappointment here. As you had raised the issue with our team, appropriate action will be taken to resolve the concern. We request you to wait as suggested by our team, and we're positive your concern will be addressed accordingly. -Sravan

@AmazonHelp One of your teammates has responded on Amazon chat. But as usual, again the timeline is extended by another 2 business days despite already awaiting resolution for 5 business days

@amazonIN @amazonpay @AmazonHelp Amazon Pay ICICI FASTag showed ACTIVE on Amazon app, but was actually HOTLISTED (low balance). 5+ working days, still unresolved, ETA keeps extending. Paid more than INR 1300 at tolls despite having annual pass. Need urgent fix & explanation.

@thaibergens Oi! Entendemos seus sentimentos e lamentamos que seu pedido esteja atrasado. Por gentileza, clique no link a seguir para obter informações sobre essa situação. Olha só: amzn.to/4bvHvyF -Deb W.

Fazer pedido na @amazonbrasil com entrega expressa é a mesma coisa que nada… Era pra receber meu pedido na quarta, hoje já é sexta e até agora NADA!

Amazonです。ご迷惑をおかけしております。 ご投稿内容について確認させていただきたく、お手数ですが以下「メッセージで返信」ボタンより、DMにて詳細（発送元、配送業者名等）をお知らせいただけないでしょうか。 販売店名、発送元の確認方法>> amzn.to/4uDfKeQ その際、注文番号や伝票番号、アカウント情報等、個人情報は記載なさらないようお願いいたします。- 小松

Amazon違う部屋に荷物届けられたんやけどどうすればいいの

@NextsolveTech We're sorry to know about your issue with the delivery of your order. Kindly reach out to our support team here: amzn.to/3SDyqe2& we'll assist you further. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Hafeez

The product was expected to be delivered on the 18th. The delivery agent didn't call me and now it is showing as delivery attempted. Why are they not trying to deliver again. Also there is no update. @amazon @amazonIN @AmazonHelp

@arif533 We have responded to your DM, kindly check for the same. -Sravan

@amazonIN when festival is tomorrow and Ur Amazon app suddenly showing item being returned after hide and seek of running late and on the way delivery..if you couldn't deliver it properly U should not accept orders at least we find some alternative.

Deals are dropping, boxes are filling - all specially for you!📦👀 And your cart? Just leveled up!🛒😎 Amazon Prime Day is now LIVE till the 14th July. Shop great deals now!🛍️ #AmazonPrimeDay #SpeciallyForYou #Amazon #OnlineShopping #Deals #Discounts

@BaidAbhay Please connect with our team here: amzn.to/4sFNze5, and our team will assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Khan

@AmitAgarwal @AmazonHelp @AmazonBusiness @amazonIN I never imagined I would have to go through this kind of mental stress just to get my own money back . This is not just a delay anymore it feels like harassment and complete negligence towards a customer.This clearly shows there is no “customer obsession” at Amazon anymore.

@AmazonBusiness @AmazonHelp @amazonIN Part 1: It’s been 1 month since I placed an Amazon Business order worth ₹45L+. Despite multiple follow-ups and calls, the order is still partially unfulfilled. 500 units ordered, only 141 delivered.

We've cross-checked and the link is working fine. Please copy that link to web browser and access it from there. You can also access the link from desktop (PC or laptop) web browser. Make sure to delete all cache, cookies, history from device. Logout and login to Amazon account and try to access the link. Let us know if the issue persists. -Sankita

@AmazonHelp Why is the chat option disabled? For a basic issue, I’m being forced to run around and chase support endlessly. This mess is created by your system, yet I’m the one suffering—following up repeatedly with zero resolution. Is this the level of service you give a Prime customer?

@amazonIN My order is showing as “delivered,” but I have not received it yet. It has been 2 days since the delivery update. Please look into this and resolve the issue as soon as possible.

@MinhtV63829010 Hello there, we replied to your inquiry over DM. Kindly check our response to know how to proceed next. -Omar

"@AmazonHelp I'm locked out of my account (forgot security questions) and I'm based in Vietnam, so I can't call your US support. I still have access to my email. Can you please DM me to help with the recovery process? Thanks!"