Tom Cochran
5.9K posts
Tom Cochran
@tommer
Dad x3 | Husband | @720strategies | fmr digital @ObamaWhiteHouse + @StateDept | Maine
Maine, USA 가입일 Mart 2008
685 팔로잉12.5K 팔로워
@jmillerWFED @OMBPress @Hettinger_Tech @ciodotgov 10 years is a long time with digital, 10 years ago we were trying to do a lot of this stuff in the Obama administration. It takes a lot to move government and it's good to see initiatives like this codifying and making official efforts to do things better.
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My story and comments from Federal CIO Clare Martorana on @OMBPress new digital services guidance to agencies. @Hettinger_Tech @ciodotgov
federalnewsnetwork.com/it-modernizati…
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Tom Cochran 리트윗함
NEW: Take a look at this remarkable bird's-eye view of Washington, D.C. from 1918. Click on the image to get a bigger version and observe some remarkable details! ghostsofdc.org/2023/08/08/ama…
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Being a Mammy is amazing.
Being a Mammy of a Mammy is amazing
Being a Granny is a gift
My girls 💖
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attn @eskinner @aseitzwald
Charlie Lopresti@CharlieWGME
We're tied with 1982 for 2nd cloudiest June on record at the Portland Jetport. This data set only looks at noon overcast conditions and it is a little clunky as there's missing data in the late 1960s and early 1970s. June 1959 will keep the number one slot.
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Sunset at sea is sublime
I’m a blue prescription patient for sure
It’s my medicine, always has been
Grew up by the ocean, we had nothing and everything
At 45 I see it as everything
Get your toes in, walk, jog, have fun, give sea to yourself
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30 min on hold with @USAA_help no help dealing with my #insurance and stolen car! I need new insurance!!
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@sarahjaneml @USAA @USAA_help This sounds awful and frustrating. Similar to my family experience, ongoing since December. No end in sight.
linkedin.com/posts/cochran_…
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@USAA @USAA_help You have lost a 30-year client due to one simple claim that I cannot get a reply to. Your organization has grown too large for you to commit any #Quality #CustomerService Very disappointing for this #Military family
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@LarryHartman @jongrzyb @USAA Couldn't agree more gentlemen. Read this story about my family's long nightmare of a stolen car and unresolved claim ... 6 months later. linkedin.com/posts/cochran_…
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I used to be a raving fan of USAA bank @USAA because of the customer service. My estimated wait time today to send a wire is 2 hr. and 47 mins.....I think they're going to become an @HarvardHBS case study on "how the great fall"...
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@Tammy Still incredibly frustrating, and points out the serious weakness of relying on AI and algorithms.
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Six days ago, I woke up to my Twitter account suspended. No explanation. I filed an appeal. Didn’t hear anything until today (and I suspect I have some former Twitter employee friends for escalating.) This was what I got back.
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Terrible 6+ month ongoing saga of stolen vehicle and @USAA / @USAA_help not putting loyal 23-year customer before lines on a spreadsheet. linkedin.com/posts/cochran_…
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I asked midjourney to show me a photo of the president of the United States in 2060. This is what came back. #ai
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Tom Cochran 리트윗함
Over 300 copies of my new book now in the hands of public sector pros! Here’s why 🎙️⤵️
@PublicSectorPro
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