1Password

Oracle Red Bull Racing's CIO put it best: "If you work smart, apply security, tools and procedures smartly, you can still operate and be very agile." That's the philosophy behind what we build at 1Password. Security shouldn't be a roadblock, it should be an enabler. 🔐🏆 So proud to be the partner that helps one of the world's most competitive racing teams stay fast and stay safe bit.ly/4eYoYNh #1Password #Cybersecurity #OracleRedBullRacing

@samrithshankar Hi there, thanks for reaching out. If there's anything we can help with in this situation, please feel free to get in contact with our support team at support+social@1password.com.

@AppleSupport @1Password hi, i have a duplicate payment for an in-app subscription and am trying to contact someone but instead a legitimate purchase got refunded. please help me get it sorted, i am locked out of my account

Hi Andrei, thanks for sharing your feature request. For scenarios like this, we typically recommend using a guest account. That said, we understand there are situations where that may not quite fit the use case. We'd be happy to share your interest in this feature with the team. support.1password.com/guests-teams/

@1Password Feature request: I got this coworker with no 1Passowrd account (takes 3 days to activate because of corporate stuff). I need smth from him urgently. Reverse share: I create a note, share it with him. He connects to it securely. Pastes in/uploads the data. Thank you!

Hi Gene! We're glad to hear you're enjoying the onboarding videos. We have a collection of admin onboarding videos, as well as more general video guides available: vimeo.com/showcase/10590… youtube.com/1PasswordVideos If you're still looking for that iOS video, let us know where you saw it and we'd be happy to help check if we have a public version available.

hey @1Password your onboarding and tutorials (especially this ios “give autofill a try (step 4 of 4)” screen) are dope are they online they should get a shout out for clout etc

@itsMEGAMEGA Hi there, thanks for reaching out. We run a bug bounty program through HackerOne. You can find details about the program, as well as how to submit a report on our page: hackerone.com/1password

turns out if you get removed from a @1Password vault you can still access all of its entries do you guys have a bounty program 🤔

@langmate Hi Máté, thanks for reaching out. Our apologies for the delay in reply to your support request. We've gone ahead and flagged your ticket with our team. A member of our team will be following up with you soon. Thanks for your patience.

@1Password what does some have to do to get a critical ticket expedited on an account with business subscription? Tried opening a ticket, raising with account manager, pinging again, all with no luck. For more than 5 days. Ticket ID 589461.

Hi there, thanks for reaching out. You'll typically hear back from our team within a day or two depending on the topic. However, we are responding to a higher than normal volume of support requests at the moment, so you might be waiting a little longer than usual. If you're still waiting for a reply direct message us here with your ticket ID or email address.

@1Password What’s the time frame for following up a ticket please?

Every time you upload a photo of your driver's license to verify your identity, you might share more than needed. Your address. Your weight. Your date of birth. An mDL changes that. Share only what's needed, cryptographically verified, with nothing extra. That's why 1Password contributed to @NIST's new mDL draft guidance. Dive in 👉 bit.ly/4utqmfv #DigitalIdentity #Privacy #1Password #OpenStandards #NIST

Speed on the track starts with speed and security off of it. @DarkReading has the full story 👇 bit.ly/4eo4spi

Join @1Password CTO @NancyZWang and @JeffMalnick, VP of Engineering of Developer & AI, at Agentic + AI Coding Night in SF on May 7, alongside leaders from @OpenAI, @Anthropic, @Databricks, and @Datafold. Nancy and Jeff join Richard Liu to explore the risk of AI agents executing the wrong action in the wrong context under valid authorization, and how contextual policy evaluation and just-in-time credentialing can better constrain agent behavior at runtime. 📅 May 7 | 3:30–9pm PST | SF 🔗 luma.com/agenticaiobsni…

In F1, every second counts on and off the track. @redbullracing cut wind tunnel recovery time from 1 hour to 2 minutes with @1Password. Centralized secrets. Single-button redeploy. Zero scrambling for credentials. See how engineering teams at the highest levels of performance move faster, with confidence👇 bit.ly/4tbkoPg

Hi Stephen! Thanks for reaching out. 1Password 7 is no longer supported, so we're limited in the troubleshooting we can provide. We recommend upgrading to 1Password 8 for the latest security and feature updates. If we can offer an assistance upgrading, or with anything else, you can contact our support team at support+social@1password.com.

@1Password Cannot edit secure notes in 1password 7 on iphone

Today, @FIDOAlliance launched an Agentic Authentication Working Group to develop standards for trusted, interoperable agentic workflows. And we are partnering with FIDO Alliance once again to define trusted mechanisms for how AI agents authenticate, act, and transact on behalf of users. “The hard problem isn’t inventing new primitives, it’s binding human intent to agent action with cryptographic guarantees that hold across organizational boundaries, and doing it through standards rather than proprietary stacks.” – Jeff Malnick, VP of Engineering, Developer & AI, 1Password Learn more 🔗 bit.ly/4dc2mHP #AI #AgenticAI #FIDO #Passkeys #IdentitySecurity #1Password

📢 News today: FIDO Alliance to Develop Standards for Trusted AI Agent Interactions FIDO Alliance today announced initiatives to develop interoperable standards for agentic interactions and commerce. 🧵👇

Hi Matthew, we're sorry to hear there's been an issue using your Secret Key. If you can unlock 1Password on another device, you can find your current Secret Key or Setup Code to use on the new device: support.1password.com/secret-key If you're still running into any issues our support team would be happy to help. You can reach the team at support+social@1password.com.

Hey @1password Tryna switch devices and My secret key fails Now i am locked out Help

Hello again Dan! Google Drive wasn't a supported sync option with the older version of 1Password for Android, so that's not something we'd typically recommend. If you haven't had the chance, you can try each step in our troubleshooting guide. If we can offer any assistance with those steps, feel free to contact our team at support+social@1password.com. support.1password.com/cs/dropbox-tro…

@1Password Well on Android, and tried resigning into Dropbox. Is it possible to store the back up in Google drive?

@1Password @1PasswordStatus I keep getting this message when I access the app. Is this a connection or backup flaw? FYI I did the one time payment (life time membership perhaps?).

Hey Jahir! That’s definitely not something we’d expect to see. Could you tell us a bit more about when this happened, and what you experienced before or after this showed up? If you’re able to email us at support+social@1password.com with those details, plus the screenshot, that’d help our team take a closer look and investigate further.

hey @1Password you almost gave me a heart attack! 😫 .

@PhilipDWilson Hi Philip, sorry for the delay here. If you send us a DM and include the email address you wrote in from, we’d be happy to flag your ticket with the team for follow-up.

@1Password Hi, I raised a ticket over 4 days ago and have had zero response. Is there a way to find out the status and escalate it ? Thanks Phil