3M

@PatriciaStarkNY Hello - We are sorry to hear this. Your experience is not what we would expect. Please connect with our Nexcare Brand Product Support Team directly, so we can help: s.3m.com/1evm0nae Thank you!

@3M your Nexcare Max Hold bandages not only do NOT Max Hold they don’t hold at all! What a disappointment and waste of time and money. At the very least, do what you say you’re going to do for your customers!

@evaalicious Hi Eva, thank you for reaching out! Please reach out to Command's Customer Service Team directly for further assistance: s.3m.com/u03cdw83

@3M how can I get a refund for your strips? I hung a 5 pound backpack on a 10 pound strip and it fell overnight and I followed the instructions correctly for hanging this.

Hello there, Thank you for reaching out! We apologise for this, as your experience with our product is not what we would expect. For further assistance, could you please tell us the exact name of the product and the country you're located in via private message so that we can redirect your complaint to the right team?

@3M, I’ve been buying your tape for years but this new dispenser completely falls apart in my hands. What happened to the quality?

@UserExperienceY Please reach out to Command's Customer Service Team directly for further assistance: s.3m.com/uha8ntf8 Thank you!

@3M an empty gym bag. can you DM

@3M I can't count how many times this product has broken in this particular way, despite only being used to secure loads it is rated for.

@driving_malta Could you please see the link and help us identify which product you own? Thank you! s.3m.com/oer168x0

@3M Not really. I asked for replacement strips. Not replacement broom holders

@3M requested assistance from your UK customer support team after failing to locate a product on your website. Their response, to provide your website URL. Pointless Do you train your customer support agents to be this lazy and unhelpful????

Thank you for the confirmation. Please visit s.3m.com/09jt8nv3. On the right-hand side of the page, enter your location in the “Shop near me” box. This will help you find authorized dealers near you so that you can purchase the product directly without hassle. We hope this helps!

@3M 17007 / 04054596116900

@driving_malta Could you please share with us the 3M ID of the product or the link to the product on our website so that we can identify which strips will work with this product? Thank you!

@3M Hello, I have 4 command broom holders and I need replacement strips as I recently moved their location. Can you help me identify which strips I should order from your amazon store, please?

@_earthlizard Looking at the photo again, it appears that the empty slot is for store crimp tool which is sold separately. Hope this helps! Thank you. twitter.com/messages/compo…

@3M send me a 3m no zipper hoodie and we will call it even..

@3M why would you cowards sell a kit that’s only half full? embarrassing

@UserExperienceY Hey there! Can you please tell us what you are trying to hang? twitter.com/messages/compo…

@3M I'd love to but can't DM you first. Can you send first

@UserExperienceY Hey there! Can you please tell us what you are trying to hang? Feel free to shoot us a DM!

@3M sure, i'm in USA, and it's the Command 7.5 lb Jumbo Utility Hook. we have gone through like four of these.

Thank you for bringing this issue to our attention. We are sorry to hear about your experience with the product and understand your frustration. At 3M, we take product quality concerns seriously and appreciate the opportunity to review what happened. We would like to learn more about the issue so we can better understand the situation and work toward an appropriate resolution. Please reply with the following details, if available: -Description of the issue -Place and date of purchase Once we receive this information, we will review your concern with the appropriate team and follow up as soon as possible. Thank you for your patience and for giving us the opportunity to address this matter.

@3M You have to tell in public why you compromised on quality and you need to recall such poor quality products from market. I thought innovation without compromising quality was mantra of 3M till few years back what happened?

@3M buyers beware and disappointing quality reduction by 3m india, the scrub pad which was of decent thickness is now made very thin and you think customers don't notice, I was shocked of this move n won't buy it again

@CRyanMauk We are sorry to hear this. As mentioned earlier, please connect with the team via: s.3m.com/vpq6lrjz and they will assist you further. twitter.com/messages/compo…

@3M Ok I will do that. Basically the sticky needs to STICK again. The new formula is no good.

Hey @3M this is kind of stupid at this point. Get it together 🗑️

@KannanS745817 Hello, Kannan. We apologize for the inconvenience this has caused you. Please send us a direct message to assist you further. Thank you!

@3M I m sharing batch details..arrange for refund Pls. Pathetic quality you can take back the product

@bsseelan We are glad to hear that the issue has been resolved. Have a great day!

@3M After much trouble, the probem has been resolved. The service person who came was very competent and did a very good job. Please convey my appreciation.

@3M Hi. Despite reaching out to the contact center several times no response till now. It's more than 24 hours.