@ACTFibernet @ACTFibernet @ACTFibernetHYD I'm still waiting for resolution it's been more than a month and I've paid additional bill for nothing
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J.Naresh Reddy
17 posts
@JNareshReddy15 Hi J.Naresh Reddy , we regret unpleasant experience. We will check the issue and get back to you with a resolution. Please dm your Act account number x.com/messages/compo…
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@ACTFibernet
upgraded to my act plan which includes free mesh routers, but i received regular routers when i contacted CS they told me these are Mesh routers
I'm pretty sure of difference between wifi extender and a mesh router . Does act think customers are fools?
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@ViCustomerCare My sim stopped working all of a sudden Y'day noon.I called CS they said to replace sim which will charge around 75RS. I visited VI store to replace , they said it'll cost around 200. I'm just wondering why i have to pay this when there's isnt any fault in my end
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@AxisMaxLifeIns As it's been more than a month , i would like to get additional interest as well , which i've to pay for the excess amount deducted from my credit card
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@AxisMaxLifeIns @AxisMaxLifeIns would you care to explain how all my complaints for the refund are closed and i havent received the refund yet. The recent resolution that i received was the one which didnt work earlier. Why dont you check what went wrong earlier and provide a better solution .
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@AxisMaxLifeIns I've paid my premium 4 days before the due date, even though there was a deduction from my account again for 1lakh. I've been asking for refund of excess amount since a month and haven't received it yet even after multiple follow-ups. The response from CS is also
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@AxisMaxLifeIns
It's been a month and almost 20 days since I've reported this concern and yet i haven't received my money back . Wondering how long will it take as you take 3 days to initiate and respond to each reply. As i past my cc bill due date I've to pay additional charges
J.Naresh Reddy@JNareshReddy15
@AxisMaxLifeIns I've paid my premium 4 days before the due date, even though there was a deduction from my account again for 1lakh. I've been asking for refund of excess amount since a month and haven't received it yet even after multiple follow-ups. The response from CS is also
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@NadeemGaikwad @maxlife @MaxLifeIns Even i'm encountering the same issue . Cant reach out to your customer support through any channel. No Chat service for customers, though it's available before you purchase a plan. No response to emails. IVR asks OTP and session terminates before OTP delivery
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J.Naresh Reddy retweetledi
@MaxLifeIns #CustomerExperience #insurance
i've paid the premium for 2 Max Policies on 5-12-2023. Since then I've been trying to download a statement for both indicating the trans details. But the portal is showing no statement available. No resolution frm CS aswell
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