ADT

@LoolasRD Hola, gracias por contactarnos. Nuestro equipo estará encantado de ayudarle a conectar sus cuentas. Por favor, envíenos un mensaje privado para que podamos seguir ayudándole. x.com/messages/compo…

@ADT Hola ADT te escribo porque tenemos varias cuentas con ustedes y queremos unificarlas, ¿me puedes ayudar? Es servicio empresarial… no he tenido éxito vida telefónica.

@ACockALipsNow Thank you for bringing this to our attention. We’d love to hear from you directly to address the situation. Can you DM us your account details?

@leggsbenny @ADT They mase me wait a half hour yesterday on hold after they cancelled my service after I told them not to. Adt is a HOT mESS!!

30+ minute wait time for customer service with @Brinks. Do your homework before you sign the dotted line!

@TRUMPPATRIOT19 We’re sorry to hear about the inconvenience this has caused you. Your satisfaction matters—please DM us with your account information so we can further assist you with this issue.

@ADT @Rhonda_BMXMom I've been told they can't remove my card ( I've always pd electronically via my bank). No 1 could do it even though I canceled my order. I was told several stories of what they can't do & no, they won't send out an email confirming cancelation of order or my appointment .

Just great! Thanks @ADT! How are you fixing this? So much for being secure even though I pay you for security. The perfect oxymoron. 😤 #security #darkweb #securityfail

@TRUMPPATRIOT19 Thank you for bringing this to our attention and for being a longtime, loyal part of our ADT family. We’d love to hear from you directly to address the situation. Can you DM us your account details?

@ADT @Rhonda_BMXMom I've been with ADT a long time,but the last 2 days have opened my eyes. I was going 2 upgrade & gave my card info 4 a deposit on upgrade. U took that deposit & put it on my regular payments, forcing me 2 pay in advance & eliminated any deposit. I called & called but no 1 helped

@Lindolfia Thank you for the updated information, and we are truly sorry this has happened. Thank you for allowing our team the chance to investigate this further. Please allow us 24-48 hours to review these concerns and assist you with getting this resolved.

@Lindolfia We're sorry to hear that. We take all customer feedback seriously and use it to improve our services. Can you DM us with the account details so we can assist you directly? x.com/messages/compo…

@ADT My daughter spent $4500 paid in full about 3 weeks ago. And has two floodlights sitting in garage in a box as they said more money to install those…. Which is NOT what the salesman said….. and she was already charged $450 for an electrician. Shady!!!

ADT’s demonstration home brings modern home security to life. 🏠 Take a tour for a real-world look at how biometric access, smart cameras, and connected technology work together, plus a sneak peek at what to expect from ADT at CES. 👇 youtu.be/htTh_-hWeIc?si…

@leggsbenny We’re sorry to hear about the inconvenience this has caused you. Your satisfaction matters—please DM us so we can further assist you with this issue.

Do better. So many options. Callback number option. Making customers wait on hold this long tells you everything you need to know about a business. @ADT is this how you treat customers or do you actually answer the phone?

@Az49erGirl When every second counts, we’re glad we can help you protect what matters most. We apologize though for the extended hold times that you experienced.

I want to thank @ADT for the superb fast service I received, when my smoke detector was triggered. NO FIRE, Thankfully. Just some burnt food. My fancy expensive smoke detectors in my house didn’t go off, just my ADT one. Thank you ADT, and thank you for the 30 minute hold, to allow my house to clear out from the smoke. 😭🤣🙏

@rain_future We're so very sorry to learn of the troublesome experience you've had as an ADT family member. May we please ask you to DM us your name and address, we would love to assist in getting this resolved.

@ADT are y'all really not allowed to remote reboot our cameras? I've had to request this to be done over 70-80 times in the past 5-6 years and now all of a sudden you're not able to? I have to physically get on a ladder and unplug/plug it? That's not what I pay for. #dobetter

@makariosh We do apologize we see the job has been created, and we have been able to set the job to 1st available appointment we have which is for today between 5-5:30 pm.

@SportsDocAZ We're so very sorry to learn of the troublesome experience you've had as an ADT family member. May we please ask you to DM us your name and address, we would love to assist in getting this resolved.

@ADT No piece of mind as ADT is unreliable and has terrible service

@makariosh We're so very sorry to learn of the troublesome experience you've had as an ADT family member. May we please ask you to DM us your phone number and address, we would love to assist in getting this resolved.

@ADT is the worth customer service trying to do something simple and they can’t do it on the phone because they’re busy been trying to call for the past two weeks

@EMAmbrosias We’re sorry to hear about the inconvenience this has caused you. Your satisfaction matters—please DM us with your account information so we can further assist you with this issue.

Just called @ADT to cancel my service. First, their AI kept trying to ask me about moving when I said why I'm canceling is none of y'all's business. After I requested to speak to a human, I got sent to someone that wasn't in account management. Once I got to that person, I got hung up on after being told thd process would take 10-15 minutes and asking if they needed anything from me. Canceling services shouldn't be this hard.

@Tiffanymdc Thank you for bringing this to our attention. We’d love to hear from you directly to address the situation. Can you DM us your account details? x.com/messages/compo…

@ADT your customer service is awful. I paid $360 for 3 outdoor cameras that I do not want. I have been waiting for 3 weeks for a return label and nothing has been sent. Every time I call customer service they try and sell me new products. You are a disgrace. #adtfail

@goodmollys Thank you for bringing this to our attention. We’d love to hear from you directly to address the situation. Can you send us a DM with more details?

@jo24149 Good Morning We are truly sorry for any inconvenience. Our team can assist and have technician schedule to go back out to your location. May we please ask for a few good dates and times, and we can have this scheduled for you.

@ADT may have made a mistake going with you guys! Broken light, high prices, and it's been over a week since the tech came but we haven't heard back from ANYONE about him coming to finish the job!

@MyWanderingEyes We would be happy to further assist you with this concern. Please send us a DM, and we’ll reach out directly.

@MyWanderingEyes .@ADT ok your database was hacked & now they have my email addy & just rec'd a threatening email frm hacker group #ShinyHunters & they are legit google them & frm me they want $$ not gonna get it they have a bitcoin wallet still not gonna get it cc/.@FBI

@topar60 Thank you for bringing this to our attention. We’d love to hear from you directly to address the situation. Can you DM us your account details? x.com/messages/compo…

@ADT very bad service, lots of technical problems and no communication at all, they are just ready to charge, but nothing else.

@gregmberry Thank you for bringing this to our attention. We’d love to hear from you directly to address the situation. Can you DM us your account details? x.com/messages/compo…

A company that deserves to be out of business is @adt. They're legit awful. 1) they do a terrible job of protecting your home. 2) their website to manage your account doesn't work and live chat ends the chat right away. 3) you have to call them to do anything. 4) They continue to bill customers months after account has been canceled.

@fzenobia3 Hello. We are so sorry for any mailings or emails you may have received from ADT. Please DM us with further details, so we can help involve our Do Not Contact ( DNC) team if necessary. Thank you so much. x.com/messages/compo…

Companies I would never buy from because of relentless spam… @ADT @RbACorp