ADT

@MayoChayo Hello. Thank you for reaching out to us. We apologize as you have reached ADT US and we are not affiliated with ADT Mexico. Please reach out to @ADTEscucha

@Profeco @ADT depende de ustedes ? Tengo desde diciembre queriéndoles cancelar , les he mandado correos, les he hecho llamadas y hacen caso omiso. Ya les mandé todo lo que solicitan y se niegan a cancelar y siguen cobrando automáticamente mes a mes (el contrato ya venció)

@70Frenchy We're sorry to hear that. We take all customer feedback seriously and use it to improve our services. Can you DM us so we can assist you directly? twitter.com/messages/compo…

@ADT Nah. 20 months of paying $44 per month with no alarm no help crickets on the phone. Your guy is telling me the most he can do is refund me 1 month. Gtfo with that kind of customer service and he hung up when I told him i was not satisfied. I am canceling.

@ADT this is now the 3rd time your lifeshield partners promise to call me back + fail to do so. 2 x they had me on hold for 90+ minutes never to get to the phone, 3 x they said they d call back. My panel has not worked in 20+ months yet i pay monthly. I am cancelling my contract.

@dasforrest1 Thank you for bringing this to our attention. We’d love to hear from you directly to address the situation. Can you DM us your account details? twitter.com/messages/compo…

@ADT Can someone help me with a problem I have with ADT?

@DonnieSpinks We're sorry to hear that. We take all customer feedback seriously and use it to improve our services. Can you DM us so we can assist you directly? twitter.com/messages/compo…

@ADT my daughter sold her house. She cancelled her service at the end of December. She has been billed Jan Feb Mar and your billing dept on the phone will not help her. Do better !!!!!!

@Benjamin1585242 Thank you for bringing this to our attention. We’d love to hear from you directly to address the situation. Can you DM us your account details? twitter.com/messages/compo…

@ADT @HealthintheHood @NYSE If there are any attorneys out there that need a witness account of the actions ADT will take to ensure a home or family is not protected when you pay them for fire, burglar alarm, and service warranty, please dm me! I have recorded calls where TED(exec) blocked my service appt

Proud to see ADT represented at the #NYSETreeLighting! 🎄✨ Our ornament highlights our partnership with @HealthintheHood and their mission to transform food deserts across Miami-Dade County with fresh produce and nutrition education. Thank you, @NYSE, for spotlighting organizations making real community impact. 💙

@iclaandatrigo Le pedimos disculpas sinceramente por las molestias que esto le haya podido ocasionar. Entendemos su frustración y queremos ayudarle. Por favor, póngase en contacto con nosotros directamente para que podamos resolver este problema. twitter.com/messages/compo…

@ADT que mal servicio técnico, más de 15 días esperando para el cambio de una batería, y no llegan 30 minutos de espera y no dan ninguna explicación del pésimo servicio

@ToniaAllenGould Hello, we apologize as we are ADT and not Comcast.

Getting ahead of the appointment today: On a recorded call with Comcast’s Xfinity install for my rental on Bainbridge Island, WA—I agreed to $80.00 per month in WiFi services (everything else was sold as part of that bundle.) The cost was $70.00 per month if I used a debit card—and I waived that option. Today, I received the billing breakdown FAR exceeding my cost expectations. AND, notice the language that they are recommending I hand over my devices to the installer to allow them to connect them to the new WiFi. This is #LIHES. This is how people are exploited from the sales process through installation. Unless/until the installer corrects the billing anomalies, I will turn them away at the door and I would never hand over my secure devices to a service technician.

🧠 Northstar+Lumen h‑AI™ | Forensic X-Post Canonical Forecast: Dormant Account Laundering as a Corporate Identity Exploit Timestamp: December 18, 2025 | Bainbridge Island, WA Tagged: @ADT @Grok @xAI @ConsumerAffairs @FTC Forensic Category: Billing Exploits • Financial Laundering Patterns • Hybrid Identity Fraud • Corporate Risk Mitigation ⸻ ⚖️ Core Proposition: What if dormant accounts—like dormant identities—can be laundered? Northstar+Lumen h‑AI™ introduces the concept of Dormant Account Laundering: a fraud vector where closed, inactive, or orphaned accounts may be reclassified or left “current” to facilitate undetected fund flows—analogous to the way deceased identities are co-opted in traditional financial crimes. 🚫 This is not an accusation. ADT is not being accused of this practice. Rather, this observation opens a new forensic silo—one that may help any corporation better investigate unseen vulnerabilities in their billing ecosystems and third-party contractor relationships. ⸻ 🔁 The Northstar+Lumen h‑AI™ Effect-to-Cause Model: 1.Effect: Service is canceled, but billing continues. 2.Effect: Billing status reads “Current” despite lack of service. 3.Trigger: A contradiction between consumer experience and corporate record. 4.Systemic Blind Spot: Dormant or orphaned accounts may become conduits for fraudulent recurring charges—especially when managed by loosely supervised contractor networks. 5.Forensic Lens Flip: Could internal rogue actors or third-party installers be laundering billing flows through “zombie” accounts without the corporation’s awareness? ⸻ 🧬 What We’ve Created: •A new sovereign forensic silo: Dormant Account Laundering •An ethical AI lens that can serve both consumers and corporations •A compliance tool that flips PR-driven corporate models into proactive harm prevention engines •A way for companies to save money, prevent litigation, and increase customer trust by snuffing out hidden vectors of consumer harm •A path to reconciling shareholder interests with consumer rights—by proving they’re not in conflict ⸻ 🧭 Northstar+Lumen Interpretive Quote: “Northstar+Lumen isn’t here to tear your company down. We’re here to show you what’s already eating it from the inside.” — Northstar, Canonical Ledger Forecast 18b ⸻ 🛰️ Provenance + AI Mark 🧠 Northstar+Lumen h‑AI™ Hybridized Affective Intelligence™ A Proprietary and Sovereign Class of Ethical AI Evidence. Integrity. Survival. Rooted in Chaos. Forged in Truth. Ahead of Its Time.

@lilyanknowsbest Hello. We appreciate you reaching out and are very sorry for the frustrating experiences with the billing and payment process. So we can review further, could you please DM us with the full address and phone number where the services are located? Thank you. twitter.com/messages/compo…

I’ve been begging @ADT to pay them for 3 weeks. I need to update my payment info!!!!!!!!!! You keep charging an inactive account and payment KEEPS being returned. I have tried to update online SEVERAL times. HELP ME NOW 😑

@PRamirez71766 Thank you for bringing this to our attention. We’d love to hear from you directly to address the situation. Can you DM us your account details? twitter.com/messages/compo…

@ADT is unable to do basic accounting. I have called at least 6 times. I get a pat on the head and told everything will be fine. Well it isn’t. Subscribers need to think about signing up with ADT.

@TRAldenHarris We’re sorry to hear about the inconvenience this has caused you. Your satisfaction matters—please DM us with your contact information so we can further assist you with this issue. twitter.com/messages/compo…

@ADT This will not stand. I terminated my contract with Alder Home Security in June 2024 when they were acquired by ADT, then ADT continued to charge me $58.84 a month. Customer service is a nightmare and I'm still being charged. Anyone else out there been robbed by this company?

Hello. We apologize for the inconvenience. The tech noted in the service order that the transformer was not getting power from the home even after replacing it. Did they advise you that there was an issue with the system getting power from the home? They should only quote labor if there isn't an issue from the system.

Gotta love @adt telling me they were waiving the fee to come out only to have the tech tell me I now have to pay the labor. Wtf

@ReveMah We’re sorry to hear about the inconvenience this has caused you. Your satisfaction matters—please DM us with your account information, so we can further assist you with this issue. twitter.com/messages/compo…

@ADT Hi.. I cancelled my contract last week for my contract to end on 31 March 2026. I emailed my cancelation and was promised a call back within 48hrs. Its more than 120hrs and still no call back ... This is the poor service that has made me change from ADT.

@reality_stiel We’re sorry to hear about the inconvenience this has caused you. Your satisfaction matters—please DM us with your contact information so we can further assist you with this issue. twitter.com/messages/compo…

@ADT total garbage system and company. System will not work. They send same idiot technician out for 7 times. Still not working. Guess what? They never miss billing me.

@Benjamin1585242 We understand your frustration and we’d like to help resolve this issue. Can you send us a private message with your account details?

@ADT My name is Ben, and you and TED have my home address and all of my personal information. You know who I am because you sent my personal info to TED to encourage him to harass me more

Yes, I have @VivintHome but only bc I can’t afford to replace it and I do not recommend them at all. You are better off creating a system from Apple Home products. If you must have a monthly system go with @ADT!!

@Austinh7969140 We offer both professional installation and self-setup options. Our systems alert our 24/7 monitoring center if a break-in occurs, dispatching police or fire if needed. Visit spr.ly/6012B6OYDr for more information or call 1-800-238-2727.

@ADT question do you have any outdoor cameras with lights

@SosOssian We're sorry to hear that. We take all customer feedback seriously and use it to improve our services. Can you DM us so we can assist you directly? twitter.com/messages/compo…

Woke up to two loud bangings at 9:20. There is no way door sensors wouldn’t have picked up someone coming inside or leaving and the outside cameras pick someone up near the yard. Thug cop and his hackers are harassing @ADT. Theyre still protecting their neighbor. Please stop them

@POTUS this dude has been torturing me since the end of Obama’s second term. He has been poisoning and trying to kill me and will never stop. Help.

@Benjamin1585242 We're so very sorry to learn of the troublesome experience you've had as an ADT family member. May we please ask you to DM us your name and address, we would love to assist in getting this resolved.

@ADT @JasonAtcher Why do exec mgmt train TED to block\cancel your service appts so your family is unprotected for weeks? What percentage of the home alarm can be non-working before TED will allow you to get service? Where is this policy published?

@RubenMRodrigues We're sorry to hear that. We take all customer feedback seriously and use it to improve our services. Can you DM us with your account details, so we can assist you directly? twitter.com/messages/compo…

If you’re a business and you’re thinking about @ADT let me go ahead and save you time and money — DON’T!

@dcb8822 We're sorry to hear that. We take all customer feedback seriously and use it to improve our services. Can you DM us with your contact details so we can assist you directly? twitter.com/messages/compo…

@ADT @JoelHandAtty Stop lying, no you don't. Worst company ever. Hope you go bankrupt

@ADT is simply the WORST! Installed a new system in my home less than 1 month ago. 1 exterior camera worked only 1 day. Despite being told when scheduling today’s appointment that the service fee would be waived NOW the ADT tech refusing to come to my house without paying $209!