The Humblest Medjed

258 posts

The Humblest Medjed

@AHumbleMedjed

Virginia, USA Katılım Mart 2022

609 Takip Edilen10 Takipçiler

So @Microsoft @XBOXSupport has publicly admitted that they can restore all our accounts at any time, but they still won't help me recover mine. Only people who get picked up by news outlets get help I guess.

XBOX Support@XBOXSupport

@JoshuaKhane We’re sorry this happened, it’s not the experience we want anyone to have when their account is compromised. We have been working to restore access to your purchases and reached out with the next steps. Please check your voicemail or inbox.

English

The Humblest Medjed@AHumbleMedjed·22h

@GUXSquallNoctis They can just recover and restore they account. Microsoft could ALWAYS do that, it just doesn't want to. At the very least, Xbox is able to transfer your Xbox account, Gamertag, etc all to a new Microsoft account.

English

Big Daddy Wet Wet@GUXSquallNoctis·2d

My question is can they even do anything atp? Like the only option imo is for Xbox to simply give that nigga those games back at the VERY least but even then idek if thats enough cause some of those games might not even be on MS digital market depending on how old the account is

Pirat_Nation 🔴@Pirat_Nation

Xbox Support issued a public apology to a user whose Microsoft account and OneDrive were deleted after compromise, acknowledging it doesn’t meet expected service standards. “We’re sorry this happened. It’s not the experience we want anyone to have when their account is compromised. We have been working to restore access to your purchases and have reached out with the next steps.”

English

106

The Humblest Medjed@AHumbleMedjed·23h

Remember guys @Microsoft @XBOXSupport will only help you if you go viral on the Internet. Only publicity matters to them.

IGN@IGN

Microsoft has restored a player’s access to his 25-year-old account, which contained his son's baby photos and thousands of dollars worth of games. bit.ly/4fFFcec

English

The Humblest Medjed@AHumbleMedjed·23h

@notelkz @XBOXSupport @Jxgadheesan It's even more hilarious that @XBOXSupport support is still only replying to people with lots of views and followers that responded to Joshua Khane's post. It's literally only the people with visibility they'll try to help.

English

elkz@notelkz·1d

@AHumbleMedjed @XBOXSupport @Jxgadheesan There's so many of us in the same situation, It's so shitty they only pay attention to those who go viral and make them look bad.

English

Joshua Khane@JoshuaKhane·4d

Microsoft DELETED my account AND OneDrive!!?? After ACKNOWLEDGING that I’m the owner of the account and that it was compromised??? 25 fucking years of data, thousands of euros spended on games?? My son’s baby pictures? GONE! All because MICROSOFT couldn’t bring back a compromised account?? One of the biggest companies ever coulnd’t do that so they just deleted that shit like it was nothing?? Fucking shame on you!! @microsoftnl @MicrosoftHelps @MicrosoftHelpt @Microsoft #microsoft #hacked

English

4.7K

9.9K

82.1K

5.7M

The Humblest Medjed@AHumbleMedjed·23h

@AdventureKitty5 @wolffytheking @XBOXSupport That's insane that it took that long, and it shouldn't have to take that long. What a bum company

English

AdventureKitty101@AdventureKitty5·1d

@AHumbleMedjed @wolffytheking @XBOXSupport Keep trying my friend. Took me over a year before I got my Microsoft account back. Keep resubmitting, every week or so. Try opening a ticket to contact a Privacy Agent as well, and submit both at the same time.

English

Wolffy the King@wolffytheking·2d

Hey @XBOXSupport how come when I reached out about the same thing you told me there was nothing you could do? Is it because I don’t go viral on my complaint, so you did care?

Pirat_Nation 🔴@Pirat_Nation

English

281

2.3K

69.4K

The Humblest Medjed@AHumbleMedjed·1d

@InfoXboxES Of course, none of these updates matter if @Microsoft permanently suspends your account to "protect your data."

English

102

InfoXbox@InfoXboxES·1d

Ya esta disponible la NUEVA actualización para todos los usuarios de Xbox. 🤯🔥 🔹 Gamertags de hasta 15 caracteres. 🔹 Nuevo diseño de la biblioteca con arte estilo póster. 🔹 Ahora puedes jugar a través de la nube cuando los juegos necesiten actualizarse. 🔹 Más opciones de personalización sin conexión. 🔹 Indicador cuando los servicios de Xbox presentan problemas. 🔹Capacidad para encontrar amigos en común más fácilmente. 🔹 Posibilidad de agregar juegos a la lista de deseos desde su Game Card. 🔹 Arte de los logros de Xbox 360 con mayor nitidez. #Xbox #XboxNews #XboxUpdate

Español

220

3.2K

189.4K

The Humblest Medjed@AHumbleMedjed·1d

@XBOXSupport @Jxgadheesan How many views do I have to get before you help me? I've gotten the same emails as Joshua and have spent the past month trying to get my Xbox account recovered, but you jump as soon as these bigger guys put you on blast.

English

XBOX Support@XBOXSupport·1d

@Jxgadheesan Hi there, we’ve seen your posts and we’d like to help. Please send us a DM so we can take a closer look. Once you’re able to DM us, you can share your Gamertag and contact email so we can assist you further. We will wait for your reply.

English

1.6K

The Humblest Medjed@AHumbleMedjed·1d

@zidanesg1 @wolffytheking @XBOXSupport Yeah something's gotta change but it's still completely mind-blowing that Microsoft's stance on this has been "get fucked."

English

Zidanesg1 💿@zidanesg1·1d

@wolffytheking @AHumbleMedjed @XBOXSupport Sadly laws have to change to protect us, otherwise they will only restore it if you sue them... As apparently now it seems the case it can be won. Still sending 12 lawyers to try and win this is scummy too...

English

The Humblest Medjed@AHumbleMedjed·1d

@wolffytheking @TwoYelling @XBOXSupport They think they'll make another buck off of you if they try to force you to buy it all a second time. Actual scum.

English

Wolffy the King@wolffytheking·1d

@AHumbleMedjed @TwoYelling @XBOXSupport It’s incredibly insulting, I had Xbox live for well over a decade with almost no lapses spend probably over $10,000 since highschool for Xbox games/services/consoles and you get stonewalled cause your account got compromised

English

The Humblest Medjed@AHumbleMedjed·1d

@wolffytheking @TwoYelling @XBOXSupport You can seemingly get to a point where real people check, it's just their "policy" they they won't restore any hacked accounts. Which is worse tbh

English

Wolffy the King@wolffytheking·1d

@AHumbleMedjed @TwoYelling @XBOXSupport They need to go back to having real people check this stuff and not just an AI chatbot rejecting anything they get

English

The Humblest Medjed@AHumbleMedjed·1d

@TwoYelling @wolffytheking @XBOXSupport Yeah. I already ditched windows entirely, I just wanted to save my Xbox games. But my collection is all physical so I guess I'll just play them all again.

English

TwoCatsYelling@TwoYelling·1d

@AHumbleMedjed @wolffytheking @XBOXSupport Unfortunately so. That's why Microsoft sucks. They clearly *can* do the right thing. They just can't be bothered to... unless it's to save face over bad PR.

English

The Humblest Medjed@AHumbleMedjed·1d

@TwoYelling @wolffytheking @XBOXSupport Yep, but that just means the rest of us peons won't get any help.

English

TwoCatsYelling@TwoYelling·1d

@AHumbleMedjed @wolffytheking @XBOXSupport Yep. Have to make them look bad publicly for them to act... and even then, it's only to save face. That they're "taking steps" now proves that they could have done so from the beginning. But, you know... "screw the customer. They don't matter". That's the Microsoft way.

English

The Humblest Medjed@AHumbleMedjed·1d

@wolffytheking @XBOXSupport If you have enough service requests in you can request an internal escalation to transfer your Xbox account to a new Microsoft account but that's it. And that's where I've been stuck trying to do anything at all, they keep giving me the runaround.

English

159

Wolffy the King@wolffytheking·1d

@AHumbleMedjed @XBOXSupport I’ve been trying to get my account back for months and I get the “there is nothing we can do for you” now rebuy the $1000s of games you have already bough before again over the last 15 years.

English

170

The Humblest Medjed@AHumbleMedjed·1d

@wolffytheking @XBOXSupport Literally any other company would have fixed this in a heartbeat. EA had my account back in under fifteen minutes, it's wild that Microsoft refuses to do anything.

English

203

Wolffy the King@wolffytheking·1d

@AHumbleMedjed @XBOXSupport It literally shouldn’t be this hard to keep what you have paid for! There needs to be a better way

English

1.7K

The Humblest Medjed@AHumbleMedjed·2d

@gamestop Why would I buy from gamescalp?

English

GameStop@gamestop·2d

What’s your excuse for buying digital now?

CharlieIntel@charlieINTEL

GameStop is now on Uber Eats, allowing you to buy your games and get them delivered within hours

English

1.5K

2.9K

27.8K

1.3M

The Humblest Medjed@AHumbleMedjed·2d

@Austichar @dajjal1983 @XBOXSupport @JoshuaKhane It seems like the only really care when all the big Twitter news accounts draw attention to it.

English

Austin McCoy@Austichar·2d

@dajjal1983 @AHumbleMedjed @XBOXSupport @JoshuaKhane You'd think they'd care about the thousands I spent, and would have likely spent more, if I wasnt screwed over like that. lol.

English

The Humblest Medjed@AHumbleMedjed·2d

@zmibrahimdemir @XBOXSupport @ReedNerd1 I don't see how he can. Microsoft has to unsuspend the account and restore my access. It's a process Microsoft has to initiate.

English

ibrahim Demir | 🇹🇷@zmibrahimdemir·2d

@AHumbleMedjed @XBOXSupport @ReedNerd1 Yes he can send him a dm and thank me later OK

English

The Humblest Medjed@AHumbleMedjed·2d

Hi @XBOXSupport now that you're helping Joshua Khane restore HIS hacked Microsoft account can you help the rest of us? I've been going back and forth with support for over a month trying to recover just my Xbox account, after receiving the response he did.

English

106

The Humblest Medjed@AHumbleMedjed·2d

@dajjal1983 @XBOXSupport @JoshuaKhane Yeah I guess the only way to get traction is to help everyone go viral lol

English