AMANDEEP

@OctopusEnergy I have no electricity - can you get in touch - I’ve sent an email too

@wesstreeting Thank you for taking time out to pop into parkhill infants school. My daughter was really excited about meeting you and came home telling us all about it. Keep up the good work!

@TfL live status is a joke! States severe delays on Central Line. Got on at GantsHill and it’s fine - very fast actually! Gap waiting for trains other than that it’s fine!!! TFL should be most reliable site. Stress arranging alternative routes for no reason!!!! It’s not right!!!

My 4 yr old niece Esha only has until 20th September to find a matching stem cell donor to save her life. PLEASE, I AM URGING EVERYONE TO ATTEND ONE OF OUR UPCOMING DONOR DRIVES. Alternatively, you can register to become a donor if you cannot make it. PLEASE SHARE FAR AND WIDE

@wesstreeting please share Urgent, Esha 4 year old from Parkhill infants has only 3 weeks to find a stem cell match to save her. Please share on your platform as one of your followers or viewers may be the match that saves Esha.

@For_Esha @piersmorgan @SkyNews @BBCBreaking Urgent, only 3 weeks to find need for a stem cell match to save 4 year old Esha. Please share on your platform as one of your followers or viewers may be the match that saves Esha.

@virginmedia That’s not what I was told. I was informed I will receive a call within 72 hours.

@AMANTEELUCK Hi @AMANTEELUCK and thanks for getting in touch with us here. I'm really sorry that you haven't had your callback but it can take up to 28 days for any complaint to be resolved, as per our code of practice virg.in/comcop. Please could you send... virginmedia.response.lithium.com/portal/convers…

@virginmedia no internet at all. No update - Promised a call back and I didn’t even get that. An engineer worked on the wire outside the house and since then it’s been down. Told it’s an issue in IG5 area but both neighbours have no issues!!!! Can someone from virgin contact me!

@virginmedia @virginmedia I have logged the complaint and was promised a call back within 72 hours from a team leader, it’s been 96 hours and still waiting!!! Virgin can’t even get the complaints process right!!!!

@GameGypsy Hi there, very sorry to hear this. I can appreciate this is frustrating and we apologise for any inconvenience caused. Have you registered the loss of service? You can find if you're eligible for our Auto Compensation scheme here: virg.in/autocomop ^SB

@virginmedia @GameGypsy I have logged the complaint and was promised a call back within 72 hours from a team leader, it’s been 96 hours and still waiting!!! Virgin can’t even get the complaints process right!!!!

@GameGypsy @virginmedia Omg that’s really bad.

@AMANTEELUCK @virginmedia 3 days! Your lucky my internet went down 25th July and I'm told it will be fixed 13th August, also still waiting for a call bk from compensation dept. And the external technician! But virgin thought it was ok to take FULL bill out of my account today for service I'm not receiving

@virginmedia Just feedback? What about the inconvenience I experienced. I’m a paying customer that lost connection and had ZERO service because of your error!

@AMANTEELUCK Hello Amandeep, really sorry to the service issues and inconvenience caused. We're glad to hear you're now back up and running but will be sure to pass the feed back on to the relevant team. RP

@virginmedia @virginmedia also shocking your technical team can’t tell the difference between a live or disconnected line!!! Also shocking you don’t have emergency engineers for customers that have ZERO service for 3 consecutive days especially when it’s YOUR error!!! VERY POOR SERVICE!

@AMANTEELUCK Sorry for any service issues - and our delayed reply as well. I hope there's been some improvement since your tweet? Please let us know how you're getting on. ^TF

@virginmedia @virginmedia GUESS WHAT??? The engineer that was working on the line cut my line off in error! I told you that I’ve got ZERO service but you kept telling me it’s intermittent loss of service issues within the IG5 area… I’m back on now but frustrating as you just don’t listen!!!

@virginmedia take ownership and deal with the issue… I’ve spoken to people in the IG5 area and there are no issues…. Stop talking nonsense and sort the issue out!!!

@virginmedia omg on the phone to their team and they hanged up!!! If it was an error why haven’t they called back!!!!

@virginmedia no internet at all, it’s been 2 days

@yourcanarywharf Hi where is the best place to park? I have young children. Also, how long does it take to see the whole experience?