Addison Lee Help

16.3K posts

Addison Lee Help banner
Addison Lee Help

Addison Lee Help

@AddisonLeeHelp

Part of Addison Lee's Customer Service team,answering your queries Monday – Friday 08:00 – 18:00 & Saturday & Sunday 09:00 – 17:00. On phones 24/7 0207 387 8888

London Katılım Mayıs 2013
3.6K Takip Edilen2.1K Takipçiler
Melanie Raphael
Melanie Raphael@MelRap·
@AddisonLeeHelp Never using Addison Lee again. I also have gold status on my Addison Lee account as I book numerous cars for my team! I am moving them to use someone else since I get charged £23 to cancel the booking since you can’t find a driver for me
English
1
0
0
55
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
@Subbafer @AddisonLeeCabs Good afternoon, Thank you for making us aware. This has been referred to our Driver Liaison Team urgently. If you require any further support or wish to discuss the matter further then please DM us.
English
0
0
0
139
Frank Jaeger
Frank Jaeger@Subbafer·
Hey @AddisonLeeHelp @AddisonLeeCabs make this moron move his van. He sits there for two days now taki g up 2 parking spaces. Little retraining on how to park would be beneficial too.
Frank Jaeger tweet mediaFrank Jaeger tweet mediaFrank Jaeger tweet media
English
1
0
0
114
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
@MicTache @AddisonLeeCabs Hi Mihai, please DM us so that we can obtain some further details from you and have this raise internally. Kind Regards, Meg
English
0
0
0
140
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
@cate_wells Good Morning Cate, you can contact the team on 02073878888 or if you would like to enquire about the cancellation please email customer.relations@addisonlee.com
English
0
0
0
36
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
@neilhewitt Hello, please DM us a screenshot of the error message so we can look into this
English
0
0
0
45
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
@LordClutters Good afternoon, Thank you for contacting us. I am sorry to hear this. Can you please DM us your booking reference so that we can look into this for you?
English
0
0
0
61
LordClutters
LordClutters@LordClutters·
@AddisonLeeHelp hey guys i've got a courier job in progress since 11am and it's still not arrived. tracker suggests it's not even trying
English
1
0
0
206
Charles Evans
Charles Evans@LaSarine·
@AddisonLeeHelp Hi, ive downloaded the app and it says its sent me an authorisation code but nothing comes through. I’ve asked for a resend, but still nothing. Can you help? - thanks Charles
English
1
0
0
171
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
There is currently an issue with our booking site. We’re working hard to fix this as soon as possible. In the meantime, bookings can be made using our app or over the phone through our Customer Services team on 020 7387 8888
English
2
0
0
220
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
@porco_drosso Hi! When you've booked as a guest you are unable to track via the app, as the two are not linked. You should be sent SMS link to track our driver, and our dedicated bookings team are on hand on 0207 387 8888 if you'd like live updates.
English
1
0
0
42
porco
porco@porco_drosso·
@AddisonLeeHelp hey - I booked a courier service as a guest but would now like to track it within the app/my account - how do I do this? it's not showing up - thanks
English
1
0
0
146
Bronagh
Bronagh@bronaghinlondon·
@AddisonLeeHelp hello! I made two bookings for a later date without an account, however, I’ve now made an account and would like them added to my account so I can track them on the day. How do I do this? Thank you
English
1
0
0
136
GS
GS@gsg24·
Hey @AddisonLeeCabs ,your website is down today? Unable to login and book. Just showing a blank page.Please check and advise. TQ
English
1
0
0
44
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
@gsg24 Good afternoon, Please DM us so we can support further.
English
0
0
0
19
GS
GS@gsg24·
@AddisonLeeHelp Have tried logging in thru multiple systems,but facing the same issue. The main page is opening addisonlee.com, but after that when I try to sign in or make a booking there is a blank page response. Do I need to make an international call for a booking?
English
2
0
0
112
GS
GS@gsg24·
Hey @AddisonLeeHelp ,your website is down today? Unable to login and book. Just showing a blank page.Please check and advise. TQ
English
1
0
0
81
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
@gsg24 Good afternoon, Please call 0207 387 8888 for a quote and to check availability.
English
0
0
0
28
GS
GS@gsg24·
@AddisonLeeHelp Have done other bookings also on my login email id- gajendras71@yahoo.com...Need a car for 4 persons for 12sep(tomorrow) from Crowne Plaza Kings cross to Buckingham palace at 0915hrs. Please advise the cost and how d I pay since am unable to open your website
English
1
0
0
158
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
@dboxxer Good morning Damian, Yes, we are here to help. Please DM us for any support.
English
0
0
0
16
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
@Steviemelbs Good morning Stephen, Could you please DM us the booking details so this can be looked into?
English
1
0
0
36
StephenAdams
StephenAdams@Steviemelbs·
@AddisonLeeHelp my previous booking got cancelled by Emirates airlines due to flight delays and missed connection; I paid the excess for this /travel/booking. I’m being asked to pay the same amount again for the new booking, please help. Thanks
English
1
0
0
101
Addison Lee Help
Addison Lee Help@AddisonLeeHelp·
@ethanms10 Good morning, The tracking link will be sent to the number used to make the booking
English
0
0
0
25
Ethan
Ethan@ethanms10·
@AddisonLeeHelp is there a way to track a courier delivery which is booked by someone else?
English
1
0
0
121