Erica

@Freyamsr @bigairch @LovelyLiquids Yes. To the milliliter.

This is the correct amount of sriracha cc @bigairch @LovelyLiquids @MrsMott

@LDNOverground please give a pay raise to the chap on the eastbound platform at Surrey Quays, he's brilliant!

@Eurostar Shame that's at the opposite end of the station and unreachable once passengers have checked in. Glad you're working on it though, I look forward to hearing more. Thanks!

@MrsMott Hi Erica, we understand within St Pancras there is a water fountain in front of Pret. As regards the Eurostar terminal itself, we've no new updates yet on this subject but are given to understand this is in the pipeline, and we hope to have more information in the coming months.

@StPancrasInt @Eurostar why is there no drinking water available in the Eurostar terminal? Promoting the use of refillable containers would be an excellent step to take as part of your #sustainability policies.

@neill_bob Thanks for supporting @FontaineAcademy Understand @DamianHinds @LBofBromley this isn't about luxury. Stress is linked to impaired memory function/learning. @squashedplayground+ 340 children = daily stress @kiergroup 32 working days until term starts, show us you care!

@LauraCraik just reading your ES mag article on commute and sniggering re tube smells! You have to try Nuud deodorant, won't kill you or make you smell.

@Eurostar Was not kidding about the Govia thing though... #thinkaboutit

@MrsMott We're delighted to hear your journey with us yesterday was such a pleasant one in spite of the delay Erica. We'll be sure to pass on your thanks to our colleagues.

@Eurostar so impressed with your service. The 17.13 from Paris was delayed yesterday through no fault of yours, but you had drinks and snacks waiting when we arrived, and emailed info on compensation voluntarily. Please can you take over the Govia contract?

@Se_Railway @neill_bob @TLRailUK @JoJohnsonUK Today was the 09:03 from Bromley South to Victoria but every day this week various trains have been running off schedule. Your time tables are a joke, there's no accuracy so were forced to go into zone 1 because connection times can't be guaranteed.

@MrsMott @neill_bob @TLRailUK @JoJohnsonUK Hi what train are you referring to ^AM

Another "early" arrival. Train companies are fined for poor service, so how is it ok for them to deliberately pad the timetables to cover up delays? Cc: @neill_bob @Se_Railway @TLRailUK @JoJohnsonUK #shambles #unrailiable

@chaftastic @transportgovuk @neill_bob @Se_Railway @JoJohnsonUK @MayorofLondon Wouldn't it be great if real jobs worked that way? Cause problem, ignore questions, carry on like it's all fine, get contract renewed.

@MrsMott @transportgovuk @neill_bob @Se_Railway @JoJohnsonUK @MayorofLondon @JoJohnsonUK never responds despite being the rail minister and being MP for orpington.

@TLRailUK where's the 08:43 to Luton from Bromley South? Disappeared completely from the boards! You're a joke and a travesty and your "service" is costing time and jobs.

@TLRailUK I appreciate your reply, but I've read that statement already and it's of zero use to anyone actually wanting to travel, and completely vague on timing of a solution. I wouldn't wish a job in the social team on anyone, but please do relay our specific issues to those in power.

@MrsMott We are currently working on a recovery plan and we will be publishing details of this as soon as possible goo.gl/iYaXcy ^B

@TLRailUK are there no direct train services through London to Bromley anymore? I can only see options to change at Blackfriars, but that's a real hassle with kids and luggage, especially if trains are delayed and we miss the connection.

@TLRailUK Right, ok so nothing through London without a change at Blackfriars today? Will there ever be in the near future, or is this a permanent change?

@MrsMott Hi Erica. Unfortunately there has been a level of disruption following the implementation of the new timetable, for which we are now working with industry partners to develop a recovery plan. This has hindered our ability to run the direct Kent services originally advertised. ^A

@TLRailUK Today it will be St Pancras, but I've been noticing this for the last week for various other destinations (including Luton). I'd like to plan my journeys ahead with kids, but the planner changes and some tweets have said to check on the day.

@MrsMott Hello Erica. Which London station are you travelling from? ^Alex

@Se_Railway @TLRailUK Thanks, done. You have made a mistake, and you need to make it right. This is impacting the lives of so many people, I hope you understand how important this is.

@MrsMott @TLRailUK We are monitoring all feedback on our services, however, if you wish to make it more formally, you can do so via the webform here ow.ly/VpZE30k8zWj ^RK

@TLRailUK @Se_Railway more delays and cancellations from Bromley South today. Former commuter hub now an underserved suburban backwater. What's a commuter to do? How can we register the impacts of these changes with you, in a way that will be acted on?