CVS Pharmacy

@JohnMc2604 Hi, to better assist you in a direct message please share your full name, phone number, and email address. Thank you, Torya

@cvspharmacy I just went to CVS in Yorktown heights. Man was power washing your exterior. When I finished shopping the only way to exit was thru the front door water was dripping didn’t think much of it. The water had bleach and ruined my t shirt. Called store and put on hold

@ldykj Hi, We really appreciate you letting us know about this matter, and we have passed this information along to our internal team for further review once review is completed we will contact you directly. Thank you, Margaret.

@cvspharmacy Shot of delivery person having just that bag.

@cvspharmacy I got a problem with you

Hi Kim, thank you for contacting the CVS Social Media Resolution Team. To help us better understand and resolve the issue, could you please provide the following information: • Your first and last name • Phone number • Email address • Order number • Screenshot of the receipt and the date of purchase Thank you, Margaret

@cvspharmacy Purchased something with extra care bucks, order canceled and no refund of the extra bucks.

@MelissaRoszkow1 Hi Lissa, Thank you for your feedback. I understand your frustration and concerns regarding this matter. I have documented your feedback today and shared it with our leadership team. Sincerely, Michael.

@cvspharmacy is now implementing a self serve system where the only thing the people behind the counter do is ring you up. Meaning if you know a person's name and DOB, you can press a button saying you're picking up for them. That is a lawsuit waiting to happen.

Hi Mikey, Thank you for contacting the CVS Social Media Resolution Team. To ensure that the appropriate leadership is made aware of your concerns and can address them, would you please send us a direct message with details on your incident that occurred at the store as well as the full location? Sincerely, Michael.

@itssoeasy2me Hi, We apologize for the difficulties you’ve experienced with your order; our team of Customer Service professionals would be happy to help resolve this issue. Please contact them at either 1-888-607-4CVS (1-888-607-4287) or email customercare@cvshealth.com. Thanks, Michael.

Placed and paid a fee for same day delivery order with @cvspharmacy Order shows up the next day. My card was charged twice for the order and got an additional charge after delivery. How do I get this resolved?

@ldykj Hi Kim, Thank you for contacting the CVS Social Media Resolution Team. How can we help you? Thanks, Michael.

@TeresaC80705266 Hi Teresa, For our team to better assist, can you please direct message us with your full name, your telephone number, the RX number for the medication in question and the CVS location where the incident occurred? Sincerely, Michael.

@cvspharmacy The call back was a recording simply stating they received the request. Still don't know anything beyond , "it's refillable."

@cvspharmacy your new phone system is absolutely the worst! I can't get an accurate answer. It doesn't answer the question I have & it's difficult to figure out how to respond to what it does ask to get the answer I need!

@PRINCEADEMILUYI Hi there, we take your experience seriously. Can you please send us a private message/DM with your full name and phone number so we can look into this further for you? Thank you!

People visit the FortWorth Medical District for healthcare, emergencies, and prescriptions, not to have their cars stolen by predatory towing companies contract by @CVSHealth Towed in under 2 minutes at Store #11323. Absolutely shameful business practice @CVS_Extra @cvspharmacy

@HejournalH Hi, Thank you for your feedback. I understand your frustration and concerns regarding this matter. I have documented your feedback today and shared it with the store leadership team. Sincerely, Michael.

Dear @cvspharmacy Please note: this is your store at 743 Amsterdam (96th St) in Manhattan.

@JC7578 Hi Carrie, we’ve shared your concern about the pharmacy IVR with the appropriate team. If we can assist further, please send us a direct message with your full name, phone number, email address, and details on how we can help. Sincerely, Chris.

@cvspharmacy your company makes it VERY hard to communicate with anyone. Your IVR is trash and there's no point in leaving a vm if they just make you repeat yourself when they call back.

@amosca2657 Hi, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name and the CVS location where the incident occurred? Sincerely, David.

@cvspharmacy I recently had a friend that was given the wrong medication… A medication that treats low blood pressure. When confronted the pharmacist acted very nonchalantly and mentioned that the paperwork would be a hassle. Is this how CVS works with its patients?

@m1k3b13n Hi, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name and further details on your concern? Sincerely, David.

along with a fat lawsuit w Mount Sinai bc they pocket drug price differences, @cvspharmacy NY also has no idea about Medicaid laws when it comes to affording co-pay's, making excuses when someone on @MedicaidGov cant pay a co-pay, holding back medicine (illegal). who can I tell?

@debtfree2be Hi Marie, could you please provide the store location and details of what is incorrect in the app? Sincerely, Chris.

@cvspharmacy the store hours is wrong. The machine is down. Nothing is correct in the app

Hi Peter, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name and the CVS location where the incident occurred and were you able to update the address on file? Sincerely, David.

@cvspharmacy I just called in to try to change the address of a prescription delivery. The woman was the nastiest person I've ever heard. Do your employees understand that patients may being going through something severe? Wow.

@mariea_amy Hi Amy, thank you so much for taking the time to share this information with us. I’ve also shared your concerns with our leadership team. Warm Regards, Torya

@DebSheehan6 Hi Deb, to further assist you in a direct message please share your full name, and phone number so, we can pass this along to our team. Thank you, Torya

@cvspharmacy never seems to be open for business when they’re open for business. Please advise. Louisville Kentucky, Lake Forest???

@mariea_amy Hi, to further assist you in a direct message please share your full name, phone number, and email address, so we can pass this along to our team. Thank you, Torya

@mariea_amy Hi, This and additional information can be located at: cvs.co/438cID3. If we can assist here, please let us know. Sincerely, Chris.

@cvspharmacy kindly send me contact information to your CEO's name, office phone number, please.