CVS Pharmacy

@digitalix Hi Alex, so that we can have our team assist with your concern in a direct message please share your phone, number, email address, they type of photos you are attempting to print. Thank you, Latorya

@Mike5tevenson @cvspharmacy 😆

Dear @cvspharmacy I'm just trying to print some photos.

@digitalix Hi Alex, thank you for contacting the CVS Social Media Team. To better assist you in a private message please share your phone, number, email address, they type of photos you are attempting to print. Thank you, Torya

Hi, Thank you for contacting the CVS Social Media Resolution Team. We would like to help with your concerns. To further assist, would you please provide the following information: Full name Phone number Email address Pharmacy/store location A brief description of the issue you're experiencing Once we have this information, we’ll be happy to assist you further. Thank you, Margaret.

@cvspharmacy I messaged you guys two years ago about the same thing and for some reason, I can’t seem to find the damn tweet, but I did see that you guys replied and told me to message you. And so far, I’m not a single reply.

Hey @cvspharmacy how come is it every time I go to your 24 hour Rochester Hills Michigan location I get followed around like if I’m some criminal yet when I go in there with my white partner, nobody does anything. And it’s always after midnight.

@JasonGhiselin Hi Jason, Thank you for contacting the CVS Social Media Resolution Team. We appreciate you sharing your concerns. We will forward your feedback to the appropriate CVS leadership team for review. Thank you, Margaret CVS Social Media Resolution Team

Hey @cvspharmacy … Sonoma, CA store (#9152) has no air conditioning. It’s 80° in the store right now! I don’t know for sure, but that may be higher than some prescription medicine is supposed to be stored at! Employees were quite friendly for as hot as it was in the store.

@mayaemartin Hi, thank you for contacting CVS Social Media Resolution Team. If you are in need of assistance, please send us a direct message with your name, phone number and the store location, so that we can further assist. Sincerely, Victoria. x.com/messages/compo…

So yeah, I am sitting here in withdrawal from one of my meds because of negligence of @cvspharmacy!

@Ellen_Lee3 Hi, thank you for contacting the CVS Social Media Resolution Team. To better assist you, can you please send us a dm confirming your name, email, and phone number? Thank you, Gabby

@cvspharmacy hi can I ask when your pharmacies are going to stock XOCOVA? I would like to send in a script, but your pharmacy at 127 South Main Street in Davidson, NC is completely terrible & no responsive. It’s the worst pharmacy on earth.

@doghouseofcards Hi Darrel, thank you for contacting CVS Social Media Resolution Team. If you are in need of assistance, please send us a direct message and confirm your name, phone number and store location, so that we can further assist. Sincerely, Victoria. x.com/messages/compo…

@cvspharmacy My Dr. sent 8 prescriptions 2CVS-2505 Santa Monica-I had 2switch from Walgreens that I used 4decades-went from private-2Medicare-The pharmacist was so rude-originally filled 3 of the 8 medications-I received a preauthorization on the 4th-When I called CVS 2check status-pharmacist said she was NOT going 2dispense any of the 8 medications-Not even the 4 that were ready 4pickup-I would rather pay Walgreens 2fill my medications-I’ll NEVER use CVS

@PamelaZotynia Hi Pamela, Thank you for your feedback. I understand your frustration and concerns regarding this matter. I have documented your feedback today and shared it with the store leadership team. Sincerely, Michael.

@cvspharmacy It's so incredibly hot in your kingston pa store and they had me wait longer than usual so the pharmacist could tell me something I already knew. I almost left without my meds but as a heart patient I can't miss doses. I'll be shopping for a new pharmacy asap.

@EnchantedCshel Hi, we have documented and shared your experience. In the future, if you need assistance, we are here 365 days per year and happy to help. Sincerely, Chris.

@cvspharmacy I tried calling last time and gotta tell you, the person I spoke with really really really didn't care. The problem is whoever packed it just threw stuff in, and UPS tossed it around. Total failure.

Second time order arrived via @UPS and it was completely destroyed. @cvspharmacy Ordered July 1, arrived July 10, box unsealed, contents tossed in there like it had been in an earthquake. Do better @SCANHealthPlan

@penguin2mission Hi, Thank you for bringing this to our attention. We take these matters seriously and are very sorry to hear about your experience. For us to assist, could you please verify pharmacy address/location and were any of your items damaged in a direct message. Sincerely, Stacey.

@kay_hennessey Hi Katie, Thank you for bringing this to our attention. We take these matters seriously and are very sorry to hear about your experience. For us to assist and notify correct department, could you please verify pharmacy address/location in a direct message. Sincerely, Stacey.

Hey corporations… turn the air on! Been to @cvspharmacy and @DollarGeneral in the last 20ish hours and both places were SO HOT Not for your customers - for the employees working long shifts. Literally heard so many employees comment how hot it was. Not safe!

Hi Joshua, Thank you for bringing this to our attention. We take these matters seriously and sorry to hear about your experience. For us to assist, could you please verify your full name, phone number, email address, pharmacy location, and prescription number in a direct message. Sincerely, Stacey.

@cvspharmacy - your Norwich, CT drive thru has the worst customer service I've ever experienced. I'm now going to be without a needed inhaler for several days.

Hi Alea, Thank you for contacting the CVS Social Media Resolution Team. If you are experiencing any issues, kindly ensure the following: You are not connected to a restricted network or using a VPN. You are using the most recent version of your web browser. You are not browsing in private or incognito mode. Sincerely, Michael - CVS Social Media Resolution Team

@cvspharmacy I absolutely hate dealing with yall pharmacy omg . Please fix your website. It’s no reason for none of my prescriptions to be showing up but the pharmacy saying they almost ready.

@MrBeefy478 hi there, thank you for sharing this with us. Please contact us at 888-607-4CVS so that our team can provide direct assistance. Thank you!

@CVSHealth @cvspharmacy Are you having systems issues? My CVS app shows my maintnence meds are failing to load details this morning when I go to submit them for approval. Stuff i've had for years; docs office said they changed nothing.

Hi, Thank you for bringing this to our attention. We take these matters seriously. To ensure the appropriate team is informed and able to address your concerns, could you please verify your full name, telephone number, email address, pharmacy location, and any other details in a direct message? Thank You, Stacey.

And @cvspharmacy strikes again. Every formula my doc calls in they say, “isn’t covered”, from cough syrup to albuterol inhaler. Then they run goodRx & you have to pull around & get back in line to save $2 bc they already processed it under a diff label… why is this so scammy?

Hi Zarisia, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name, your telephone number, and your email and the CVS location where the incident occurred with your prescription number? Sincerely, David.

@cvspharmacy I feel like I am out of options and need to change pharmacies. For days, I check the CVS mobile app and receive texts that my insulin is out of stock and has been ordered. Today, the app states I didn’t pick it up and it has been restocked.

@davec12 Hi Dave, we understand how this situation can be upsetting. To better assist you, can you please send us a dm confirming your full name, email, phone number, and the CVS store location? Thank you, Gabby

@cvspharmacy i have both text and email notifications enabled in my app. I was there today to pick up a prescription for my wife and was never notified i had 2 prescriptions waiting for pickup. Now i have to go back

@K_to_the_BP Hi, we're sorry to hear about your experience. To better assist you, can you please send us a dm confirming your full name, email, phone number, the CVS store location, and further details of your concern? Thank you, Gabby

@cvspharmacy I am so over your pharmacy! Its exhausting dealing every single month. If you’re company is going to make changes you need to let patients know!!! Why are you making peoples lives more difficult!!!