CVS Pharmacy

@liya313 Hi, Pets aren’t allowed inside CVS unless they are trained service animals. CVS follows a strict policy in line with the Americans with Disabilities Act (ADA), which allows access only to service animals trained to assist individuals with specific disabilities. Best Regards,

@cvspharmacy are dogs allowed in your locations? Not including service dogs?

@aescobarnoir Hi Antonio, thank you for contacting CVS Social Media Resolution Team. If you are in need of assistance, please send us a direct message with you and your wife’s full name, phone number and store location so that we can further assist. Thank you, Victoria. twitter.com/messages/compo…

Shame @cvspharmacy MY WIFE IS BOWLED OVER IN PAIN BECAUSE YOU CAN’T FILL A SCRIPT. FROM DIALIDID TO NOTHING. SOMEBODY HELP HER

Hi Mott, thank you for reaching out to the CVS Social Media Resolution Team. If you are in need of assistance, please send us a direct message with the following: •Full name •Phone number •Store location •A brief description of how we can help Once we have this information, we’ll be happy to help. Sincerely, Victoria.

@cvspharmacy mother fucking fucking fucking fucking fuck your automated phone line. Fuuuck you fuck you fuck you fuck you

@StevenA451671 Hi Steven, thank you for contacting the CVS Social Media team to better assist you, please send us a direct message with your phone number, and email address, so we can pass this on to our team.

@cvspharmacy was just to cvs in Bellerose and they have a new manager in the pharmacy, this woman has a nasty attitude, after all these years ( over 20) this is the first one with a nasty attitude

Hi Kevin, thank you for contacting CVS Social Media Resolution Team. You can change your notifications preferences on the mobile app or if you would like to send a direct message with your name, phone number, and store location, we can turn off the notifications for you. Thank you, Victoria.

@cvspharmacy – Note, by the way, that you sent me these texts on Saturday and Sunday at about 9 in the morning. Who on earth thought this was a good idea? Just do your jobs and don't bother your customers about it.

@Mirabellegems Hi, Thank you for contacting the CVS Social Media Resolution Team. We apologize for your recent inconvenience with the Pharmacy location. We will share your concerns with the Pharmacy leadership. Thank you, Margaret.

@cvspharmacy Store ID# is 16686. Meds aren’t filled on time, heard employee conversation ignore car in drive thru since too busy, Pharmacist told customer couldn’t say when med would be ready due understaffed, no one wants to work there, may close early, maybe out of stock. happens every time

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Hi Sudha, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name and your daughter full name, your telephone number, and your email and the CVS location where the incident occurred? Sincerely, David.

Really disappointed @cvspharmacy and @PAMF. Daughter is extremely allergic to milk, doctor prescribed a med that contains lactose. She reacted badly to it. CVS asked me to research meds that don’t contain lactose. Patients shouldn’t have to do pharmacists jobs. Unacceptable

@shawndale63 Hi, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name, and the CVS location where the incident occurred? Sincerely, David.

Crazy @cvspharmacy that the two medications I need are out of stock, like do you guys even check your inventory.

Hi Gemma, Thank you for contacting the CVS Social Media Resolution Team. To ensure that the appropriate leadership is made aware of your concerns and can address them, would you please send a direct message to us with details on your incident that occurred at the store as well as the location? Sincerely, Michael.

@cvspharmacy Today I left my last prescription at CVS. After I pick it up, I will never enter another one. I’m disgusted with their poor customer service they blame on being “under staffed.” Considered taking it to another pharmacy but it’s evening & I’m tired. All ready moved prescriptions

@ConsumerFlash Hi, We apologize for the difficulties you’ve experienced with your order; our team of Customer Service professionals would be happy to help resolve this issue. Please contact them at 1-888-607-4CVS (1-888-607-4287). Sincerely, Michael.

@cvspharmacy I purchased qualified items and did not receive $5 extra care reward bucks. I reached out to customer service and received no response. Who can help?

@VA5327 Hi VA, If you provide your full name, telephone number and the store address by direct message, we can forward your concern to leadership for a return call. Sincerely, Chris.

@cvspharmacy Literally, called about 1 prescription that was restocked (1 of 3) and then had the SAME ISSUE WITH THE OTHER 2 AT THE SAME CVS. WHY IF THEY ARE RESTOCKING THEM ARE THEY REPORTING THEM AS FILLED TO MY INSURANCE?

@cvspharmacy I don't understand your ineptitude. I maove across the city, go to new CVS and setup all my scrips. All are filled, except 2 at old cvs. Wait to get everything together, the 2 get restocked. Now trying to get those 2 filled and 1) your pharmacy team is saying they..

Hi, Thank you for bringing this to our attention. We apologize for your recent inconvenience with the Pharmacy location. We will share your concerns with the Pharmacy leadership. For our team to better assist, can you please direct message us if you were able to receive the prescription needed? Sincerely, David.

@cvspharmacy needs leadership to shut down or help the store on 585 Yonkers Ave! My complaint case number is S14758799.

@chadgarbermusic Hi Chad, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name, your telephone number, and your email with further details on your concern? Sincerely, David.

@cvspharmacy I am reporting a dangerous refusal of care at Store #02243. Despite a physician-monitored tapering plan and cardiologist clearance, your pharmacist is overriding my doctor’s orders and blocking my medications. This mid-taper cutoff is medically unsafe. Please reply.

@TechnoGangsta Hi Patrick, We apologize for the difficulties you’ve experienced with your purchase for the easiest and fastest resolution we recommend returning it back to the store you purchased it from. Sincerely, Michael.

@cvspharmacy just purchased this cold brew coffee a few days ago. Opened it to make a quick cup and it tasted weird, went to check the date and it says best by Oct 2025 how?

@andyzimm1 Hi, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name, your telephone number, and your email with a screenshot of your concern? Sincerely, David.

@cvspharmacy frustrating when you are logged in and see your extra care card but the account isn’t linked and showing when u attempt to purchase and have something shipped. Losing an online sale tonight!

@Vincentadguy Hi Vincent, someone will be reaching out to you in 1-2 buisness days. Sincerely, Victoria.

@cvspharmacy Hi. The store is at 1396 2nd Ave in Manhattan. Str # 02144. This happened today. My # is 917-543-1856. Thanks.

@cvspharmacy Horrible experience at 1396 2nd Ave in Manhattan. U filled my Rx but lost it. Kept me in store more than 30 minutes. They had to refill it. Pharmacy is extremely disorganized with Rxs all over the place. I've never seen it this poor. Need to speak to someone.

@Vincentadguy Hello Vincent, I have sent you a direct message. Please provide the information there at your convenience. Sincerely, Victoria twitter.com/messages/compo…

@cvspharmacy The store is 1396 2nd Ave in Manhattan. I wrote that in my tweet. I click on PM and nothing happens.

@HoltAshleyN Hi Ashley, We take these matters seriously and would like to follow up to learn more. For our team to better assist, can you please direct message us with your full name, your telephone number, your email, and the CVS location where the incident occurred? Sincerely, Michael.

My prescription status with @cvspharmacy keeps changing to pickup 3/09 after 4, 3/10 after 4, 3/11 after 6 and I have no option to speak to a human to find out what’s actually happening. 🙃🙃🙃