Affirm

@JohnnybgoodXX72 Hi Johnny! Please send us a DM and let us know how we can help.

@Affirm Love the concept. Are there no customer service representatives available in the United States??? 🤷🏾‍♂️

Live today: The Affirm Investor Forum. Tune in at 2 p.m. ET to hear directly from leadership on what's driving the business forward. Watch here: bit.ly/4u2KANm

@FArMiles @karenmpd @pymnts Hi there! Affirm has a regulatory obligation to report accurate information to the credit bureau and can only change reporting when an inaccuracy is identified. Please email customercare@affirm.com with the information you believe is reported inaccurately.

@Affirm @karenmpd @pymnts Hi, I need you help. The way you report to the credit Bureau has brought me down 100 points. I can no get a car bc of it. Everytime I open a loan and pay it off it being reported as a closed account. Please help me

"We are focused on being a better provider of credit, and being a better provider of payments, to as wide of a range of consumers as possible, across as many surfaces as possible." More from Affirm’s Libor Michalek in convo w/ @karenmpd for @pymnts: bit.ly/3QPv1tz

@mat0915 @shop @Shopify Thank you! A member of our team just followed up with you.

@Affirm @shop @Shopify I sent the dm

@shop @Shopify I just received a fraudulent purchase on my shop app. Your steps to deal with fraud are severely lacking. I did not place to order. I tried contacting the “support” number provided with the order and it is obviously a scam! The person who answered…

@mat0915 @shop @Shopify Hi there. This is certainly not the service we wish to provide. If there is anything specific we can look into, please send us a DM with more information.

@shop @Shopify @Affirm I have used your app to shop many times but now that I see how little support you offer your customers I by I should just order directly from the vendors themselves

@itswesha Hi there! This is the correct email. Please send us a DM with the email address associated with your account, and we will check on this.

@Affirm Hi I sent an email to customercare@affirm.com requesting and updated savings account verification letter several days ago and haven’t received a reply or even a confirmation. Am I contacting the right team?

The world is moving toward Affirm. Tomorrow, stream our Investor Forum for a closer look at what’s next for the business. Tune in at 2 p.m. ET here: bit.ly/4u2KANm

@CerealMindSplat @Walmart Hi there! For security purposes, please contact our Customer Care team at (855) 423-3729 between 7am-10pm CT, and a member of our team will be happy to assist you.

@Walmart @Affirm Please, one of you @Walmart or @Affirm You're welcome to reach out. I'd like to talk with someone NOT AI and that's practically impossible these days.

@Walmart I made a payment with @Affirm back in the beginning of April for a preorder. The payments have finished but now im getting a notification that the payment didnt go through. Which doesn't make sense if it's paid. The item is a preorder that cant be gotten anymore

@MrChrisDD Hi there! We are sorry to hear you are experiencing some troubles. For security purposes, please contact our Customer Care team at (855) 423-3729 between 7am-10pm CT, and a member of our team will be happy to assist you.

@Affirm I’m very disappointed in Affirm. I’m trying to make a payment, but it says plan still pending. WTF? Scammers. I will take legal action if you try to mess with my credit. You won’t let me make a payment.

Affirm’s The Big Nothing is your reason to finally hit 'buy' on the thing that's been sitting in your cart. 0% APR options. No hidden fees. Coming May 13-15. #TheBigNothing 👉 bit.ly/48wm8eC Subject to Eligibility. See terms at affirm.com/disclosures.

@PawbertsSweater @karenmpd @pymnts Hi there! Thank you for your feedback here. We are always looking to improve the experience for our users. Additionally, we negotiate these loan criteria and interest rates with each merchant individually. You may see that your loan options vary merchant to merchants.

@Affirm @karenmpd @pymnts Bs. You dont reward people anything if they pay on time or pay off loans absolute garbage company.

@BoyofBillions79 We aren't seeing any direct messages at this time. Please send us a DM so we can help out.

@Affirm This is now the second message I have sent to you or whoever's running this

@Affirm i was denied an order. I received a letter, but yeah, I already have an outstanding order. And a lot of my options are long term payments instead of allowances so to speak. Please help.

@DaboSheik Hi there. Please send us a DM and let us know how we can help.

@Affirm I need someone to contact me asap and your call center in India is a scam

@new_orchid Hey there! Please don't hesitate to send us a DM. We'd be happy to provide more information here.

@Affirm do you allow us to use affirm at Hampton hotel? Asking for a friend

@GeorgeConger8 Hi there! Please send us a DM so we can help out.

@Affirm Avoid this company. Was due a credit from a returned order on April 22 and they won’t give me my refund. Vendor says the credit was issued two weeks ago but Affirmed does and says nothing. Dishonest company — avoid them

@IntlMergers Apologies for any confusion. Please clarify your question and we will be happy to assist you.

@Affirm Not my question.

@Affirm is the credit card the same credit line as the website?

@5tarz_ We're sorry to hear you feel this way! If there is anything we can help with, please don't hesitate to reach out.

@Affirm Your live customer service sucks you should fire all of your human agents clueless halfwits

@Ashh6gk @affirmcare18 @AppleSupport @Apple @CCTS_CPRST Hi there! Please send us a DM so we can help.

@Affirm @affirmcare18 @AppleSupport @Apple RETURNED APPLE WATCH APRIL 11th, APPLE REFUNDED APRIL 21st STILL STRUGGLING TO CANCEL LOAN WITH AFFIRM. Wat a service @CCTS_CPRST Despite sharing all info to affirm still not closed

@khemikal_x Hi there! Please send us a DM so we can help.

@Affirm I have plane tickets on Affirm via Spirit. Can someone help me figure out how to get a refund or how to stop making payments on a nonexistent ticket? Please!

@TheMrMaurer @WWEShop @UPS @WWE @Fanatics Hey there! Please send us a DM so we can help.