Affirm

@dehlers2 @Expedia We're sorry to hear this. Please send us a DM so we can help out.

@affirm Thanks for nothing! Because your payment to @Expedia is lost in cyberspace somewhere, I'm unable to fly to my sister's funeral. Spent four hours with both. With no resolution. Done with both of you.

"I challenge any lender, any bank, any financial services provider, to have the degree of … love" that consumers show Affirm. — Our founder and CEO @mlevchin on @MiguelArmaza's Fintech Leaders podcast. 🎧 bit.ly/4dK1R6P

@TheEmpireBP Hi there. Please send us a DM so we can help.

@sehaj9788 @PrivacyPrivee @cbcmarketplace @BBCBreaking @CBCNews @CBCToronto Hi there! Please send us a DM so we can help.

⚠️ @Affirm @AffirmCanada linked my identity to a stranger's phone number on signup. Supervisor's response: "Use a different provider." No apology. No accountability. Filing with @PrivacyPrivee today. @CBCMarketplace — Canadians need to know #AffirmCanada #DataPrivacy #PIPEDA

@VR_FR_Spotter Hi there. Please send us a DM so we can help.

Hey @Affirm Send me an Msg I have a complaint about a loan of mine with you that hasn’t been resolved.

@saving_plt_ryan Hi there. Please send us a DM so we can help.

@Affirm I need somebody from Affirm’s compliance and legal department to reach out to me. This needs to be somebody located in their headquarters in the United States. There is a complaint in US District Court or the northern District of Texas it is about to be filed.

@YouCanCallMeOH Hi there. If there is anything specific we can look into, please send us a DM with more information.

@Affirm has a bunch on idiots working for them.

@Chan_NoJackie @mlevchin @FBI Hi there! Please send us a DM so we can help.

My @affirm account has been hacked. This fake company and another company was involved. @Affirm is trying to make me responsible for $1700. I found another lady on here with the exact same issue within 24 hours. Is Affirm in cahoots with scamming??? @mlevchin @FBI

@anjie_brigg @RedondoBeachPD @FBILosAngeles @GavinNewsom Hi there! Please send us a DM so we can help.

@Affirm @metimenailloungellc @RedondoBeachPD @FBILosAngeles @GavinNewsom . I contacted @Affirm immediately once I saw this fraudulent charge on my account. @affirm made no attempt to contact this #SCAM non existent company. @affirm is trying to stick me with a $1,500 bill. HELP!!

ICYMI: Watch Affirm's Investor Forum 2026 replay, where Affirm's leadership deep dive into where we've been and where we're headed. bit.ly/3P5AxYL

@JohnnybgoodXX72 Hi Johnny! Please send us a DM and let us know how we can help.

@Affirm Love the concept. Are there no customer service representatives available in the United States??? 🤷🏾‍♂️

Live today: The Affirm Investor Forum. Tune in at 2 p.m. ET to hear directly from leadership on what's driving the business forward. Watch here: bit.ly/4u2KANm

@FArMiles @karenmpd @pymnts Hi there! Affirm has a regulatory obligation to report accurate information to the credit bureau and can only change reporting when an inaccuracy is identified. Please email customercare@affirm.com with the information you believe is reported inaccurately.

@Affirm @karenmpd @pymnts Hi, I need you help. The way you report to the credit Bureau has brought me down 100 points. I can no get a car bc of it. Everytime I open a loan and pay it off it being reported as a closed account. Please help me

"We are focused on being a better provider of credit, and being a better provider of payments, to as wide of a range of consumers as possible, across as many surfaces as possible." More from Affirm’s Libor Michalek in convo w/ @karenmpd for @pymnts: bit.ly/3QPv1tz

@mat0915 @shop @Shopify Thank you! A member of our team just followed up with you.

@Affirm @shop @Shopify I sent the dm

@shop @Shopify I just received a fraudulent purchase on my shop app. Your steps to deal with fraud are severely lacking. I did not place to order. I tried contacting the “support” number provided with the order and it is obviously a scam! The person who answered…

@mat0915 @shop @Shopify Hi there. This is certainly not the service we wish to provide. If there is anything specific we can look into, please send us a DM with more information.

@shop @Shopify @Affirm I have used your app to shop many times but now that I see how little support you offer your customers I by I should just order directly from the vendors themselves

@itswesha Hi there! This is the correct email. Please send us a DM with the email address associated with your account, and we will check on this.

@Affirm Hi I sent an email to customercare@affirm.com requesting and updated savings account verification letter several days ago and haven’t received a reply or even a confirmation. Am I contacting the right team?

The world is moving toward Affirm. Tomorrow, stream our Investor Forum for a closer look at what’s next for the business. Tune in at 2 p.m. ET here: bit.ly/4u2KANm

@CerealMindSplat @Walmart Hi there! For security purposes, please contact our Customer Care team at (855) 423-3729 between 7am-10pm CT, and a member of our team will be happy to assist you.

@Walmart @Affirm Please, one of you @Walmart or @Affirm You're welcome to reach out. I'd like to talk with someone NOT AI and that's practically impossible these days.

@Walmart I made a payment with @Affirm back in the beginning of April for a preorder. The payments have finished but now im getting a notification that the payment didnt go through. Which doesn't make sense if it's paid. The item is a preorder that cant be gotten anymore

@MrChrisDD Hi there! We are sorry to hear you are experiencing some troubles. For security purposes, please contact our Customer Care team at (855) 423-3729 between 7am-10pm CT, and a member of our team will be happy to assist you.

@Affirm I’m very disappointed in Affirm. I’m trying to make a payment, but it says plan still pending. WTF? Scammers. I will take legal action if you try to mess with my credit. You won’t let me make a payment.

Affirm’s The Big Nothing is your reason to finally hit 'buy' on the thing that's been sitting in your cart. 0% APR options. No hidden fees. Coming May 13-15. #TheBigNothing 👉 bit.ly/48wm8eC Subject to Eligibility. See terms at affirm.com/disclosures.

@PawbertsSweater @karenmpd @pymnts Hi there! Thank you for your feedback here. We are always looking to improve the experience for our users. Additionally, we negotiate these loan criteria and interest rates with each merchant individually. You may see that your loan options vary merchant to merchants.

@Affirm @karenmpd @pymnts Bs. You dont reward people anything if they pay on time or pay off loans absolute garbage company.