Cash App Support

Cash App will never ask you for your PIN, sign-in code, or ask you to forward log-in links. You can contact us via @CashSupport, or by tapping Cash Support on the profile page in your Cash App.

@7_underwater We can see what is going on here. Please DM us when you have a moment: twitter.com/messages/compo…

@CashSupport can’t verify. Got a brand new ID and still can’t get it done. Is Florida realID an issue? Please help.

@coreyt0304 That's not what we're saying, and without seeing the whole thread we cannot assist further. If you want us to check in and see if there's any other information we can provide, you'll need to DM us. twitter.com/messages/compo…

@CashSupport You mean where you send me to that page that has me verify my name my cash app, zip code, handle and all that? Yeah you sent me there as well. I already did that. So what you're saying is after getting a hold of you on TikTok and Facebook I now need to reach out to you on x

@CashApp let me buy Bitcoin, but their AI facial recognition locked me out from sending it due to my physical facial difference. When I asked for a human review, they called my face a "technical limitation" and told me to "stop trying." 🧵⬇️ tiktok.com/t/ZTkt1EDBC/

@coreyt0304 Looks like we needed you to authenticate yourself as the account owner to move forward. We would need you to do that here on X as well. twitter.com/messages/compo…

@coreyt0304 We do have limited support on TikTok, and we can see what happened with your Facebook case. But we will need to collect some account info via DM first. twitter.com/messages/compo…

@CashSupport I already did that when you told me to do that on TikTok you then told me that you couldn't help me after I DMed you on TikTok and you sent me to Facebook. Facebook then gave me an automated response here is the pictures of it. You are a constant endless loop that is all.

@KingMeSpam We want to ensure you have been given all available options. Please DM us when you have a moment: twitter.com/messages/compo…

@CashApp some bullshit. I will never deposit a check through my online banking with you'll ever again. My lights about to get cut off and they cant even expedite my money through for this emergency. I been banking with yall for almost 6 years now🤦🏾‍♂️ i hate yall

@Mackalv3 Hey there! Please keep in mind most checks are funded within 6 business days, though in many cases funds are available sooner. If you have any follow-up questions or account concerns, feel free to send us a DM. twitter.com/messages/compo…

@CashApp taking a fucking week for deposited checks is fuckin insane. Should not be allowed. Or offered as a service if that’s how long it takes. Takes fuckin Walmart and literally every other bank 2mins.

@AegisEchelon03 We see your DM and will be following up there. 📫

@CashApp @CashSupport help me figure out how to solve this problem!.

@maikelruizsuar1 Hey there, we'd be glad to take a second look at your case to ensure there's nothing amiss. Feel free to send us a DM when you have a moment.

@CashSupport I’ve been waiting for 2 years to get my Cash Card reactivated. App support only gives me automated answers about TOS violations without details. I need a manual review of my case, please. Help

@Melissaofbenzie We want to assure you that we never share your information and are committed to your security and privacy, Melissa. If there's an issue you're experiencing, we'd like to better understand what's happening, so we can help you. Please send us a DM with the details. twitter.com/messages/compo…

@CashApp is guilty of this very behavior that they act like they are preventing......they are illegally using social security numbers and selling your identity and providing zero security for your identity

We understand your concerns about the link. Customer security is our number one priority. To maintain a safe environment for all Cash App customers, we occasionally need to verify personal information. All information submitted is encrypted and sent to our servers securely, regardless of whether you are using a public or private Wi-Fi or data connection. Cash App uses this information for verification purposes only and will never share it. For further assistance, send us a DM.

@CashSupport Is the link u gave me in the DM safe to put my info you asked for?

@CashSupport Cash App my borrow decreased from 325 to 175 because according to you guys I didn’t receive more than 300 in direct deposits for the month of April but I did I received 4 direct deposits in April from my employer way more than 300 I need this fix

@slickityslick50 Hey there - Thank you for reaching out. Please send us a DM with more details so we can assist you further. We're here to help! twitter.com/messages/compo…

@CashSupport How can I find out if one of my accounts had money put into it without me knowing my compete log in info anymore

Cash App will never ask you for your PIN, sign-in code, or ask you to forward log-in links. You can contact us via @CashSupport, or by tapping Cash Support on the profile page in your Cash App.

@phalotic Hi there - We're here to help. DM us when you get a chance so we can provide the assistance you need. twitter.com/messages/compo…

@CashSupport i can log into my cash app via the web, but when i try to log in on the app, it asks me to redo it. says my information is wrong as well. would appreciate some help !!

@mealperday Hi there - We appreciate you letting us know. Please DM us with more details so we can assist you further. twitter.com/messages/compo…

@CashApp just made an unauthorized payment of $86 on my card to someone else? wtf please fix it. why was my money sent to $Jjaazzyyyyyy ????

@CarmenCosentino Hi again. We see you've DM'd us as well and have followed up there to assist you further.

@CashApp which is my FAVORITE App that I use EVERYDAY for EVERYTHING just shut down my account for No reason at all stating "Violation of terms of service" when all i did was buy pizza, and take a lyft ride yesterday!! I'm a green member Every Month, have stocks, bitcoin, and

@emmmyxo_ Hey, Emmy. We understand your urgency to recover your funds from our cancelled Spirit flight, and we can certainly get some eyes on this transaction for you. Please send us a DM with more details when you can. twitter.com/messages/compo…

@CashApp i will sue the fuck out of you people if you don’t return the money for my cancelled spirit flight. Telling me you don’t have enough evidence BITCH IS A SUICIDE NOTE GOOD FOR YOU

@SnoopVol Thank you for reaching us on the DMs, let's continue working there.

@CashSupport Hi, I already did reach out. I was *again* notified that my account had been closed for violating the ToS, effectively denying my appeal…which is total BS. I have no idea where this came from. Haven’t used the account in years. The worst is YOU can’t even tell me what happened.

@CashApp deactivated my account for “violating Terms of Service” but can’t tell me how or when I did so. They say I used my account for gambling or something similar when I haven’t used the account at all in years. Even after appeal they insist I was “bad” but can’t tell me how.

@DavidOkoli52897 Hi David. We attempted to reply to your DM, however, we are unable to due to your settings. If there's an issue you're experiencing with your account, please update your settings so that we can further assist.

Hi there, thank you for taking the time to make this comment, we certainly understand how difficult can be this situation for you, as we know how important are this funds of your check, please, send us a DM, that way we can investigate this situation further and provide you with more information.

Neither cashapp or paypal are accepting my check from work that I need to pay for necessities. @CashApp @PayPal