@BritishGasHelp Thanks Jo just done that. The problem is that no one will help me - your policies are clear that I can port my fixed tariff by why won’t anyone help me do this? I almost got there with webchat but now that’s stuck too
@BritishGasHelp Moving house, unable to do it online and on the phone told we can’t take our tariff with us because you’re “too busy”? What? Have only offered us a shitty new tariff OR no supply at all. Apparently we can call back later to get tariff back - is that true?
@BritishGasHelp Hi Anthony. Unfortunately I can’t get the web form to work once logged in, and webchat aren’t helping me. I wish to keep my existing fixed tariff when moving like I’ve read in The Times and This Is Money I can. Really not happy with customer service unfortunately :(
@Agniya Hi Agniya, Currently a Home move can only be done with our Home Move team. This can be done directly online on our website, which can be done through this link, bit.ly/3d4Xkfv
Or directly with our Webchat team bit.ly/2QcTBBc
Thanks, Anthony.
@MsW_W_Teach@British_Airways If it’s a holiday, you might be out of luck even with Twitter support. They finally got back to me only to say that the phone line are busy and can I just call them on the phone myself. No help.
@British_Airways You cancelled my flights after telling me they were not cancelled. You promised to get back to me in 72 hours, it’s been 8 days. No one answers the phone and I am £5000 out of pocket. Maybe you’ll answer a tweet?
@British_Airways I asked for some assistance hours ago about you cancelling my honeymoon flights (I have the whole holiday booked with BA). I’ve DMed like you asked and answered security questions but not had any response. Please can someone look at my DM?
@Agniya Hi, Please can you confirm the following:
•Email address
•First line of billing address and postcode
•Last 4 digits of the payment card used for booking
Angela T twitter.com/messages/compo…
@British_Airways Have my honeymoon (flight+hotel) booked through you. You’ve now cancelled the flight. Why is there no way to rebook except waiting for someone to call us nearly 2 weeks from now? If you wait much longer the flights on the days before/after may be full.
@Agniya Hi there, Can you send us a message with your full name and booking reference so that we can take a look at this for you? We may need to ask some additional questions to clear data protection. Thanks, Sarah twitter.com/messages/compo…
@NVIDIAGFN I completely understand that these things can have a number of factors, but the page you linked implies that the games listed are available, even even they're not - and if a game is offline, there is no information available anywhere and support can't advise.
@Agniya Update times on GeForce NOW depend on a number of factors, and require deployment and testing to ensure reliability. We do our best to keep this as short as possible. We hate to wait, too.