@AlterLoveTaguig @ConvergeSupport @ExperienceCNVRG Nakakainit talaga ng ulo yung ganitong experience 😑 Isang tawag lang tapos kinabukasan disconnected ka na agad.
Filipino
Alon Ocampo
131 posts
SCAMMER tlga ang @ConvergeSupport @ExperienceCNVRG
Tinawagan ako kahapon to check if okay ang innternet ko…
I said, okay naman.
Ayun, wala na akong internet ngayon!
PUTANG INA NYO CONVERGE!
LUNES NA LUNES!
MAY TRABAHO AKO!
Filipino
Customer support na parang hide and seek 🙄 Ang hirap makakuha ng totoong update at actual action.
bananarobotalien@avillajoaquin
@ConvergeSupport 5 days with no internet. Every follow-up gets the same “please wait, technician will visit soon” script. Still nothing. Paying for a service I can’t even use while customer support plays hide-and-seek disconnecting calls and chat with zero accountability😩😩😩
Filipino
@andriepineda93 Nakaka-frustrate talaga yung ganyan lalo na kung work at studies ang naaapektuhan.
Filipino
Puro follow up, ticket number, at automated replies pero wala pa ring resolution 🤦
ΠΕΡΣΕΥΣ@noooooonel
Saan pwede ireport ang @ConvergeSupport ? Wala kasing ganap. Puro follow up lang ang mga pota. Walang aksyon
Filipino
@iLoveSuperPau @pldt @PLDT_Cares @PLDTHome Ilang beses na kaming naka-experience ng ganito, pareho lang ang nangyayari. Maghihintay ng matagal, tapos walang clear explanation, babalik lang ulit ang issue after ilang weeks.
Filipino
Tongueina nyo consistent talaga kayo no? Pag ka bayad automatic pula buwan buwan ganyan pero never nyo binawas sa singil nyo samin even kayo corrupt @pldt @PLDT_Cares @PLDTHome napaka daya nyo din!!
Wala na namang internet for how many days hayop!!!
Filipino
@Quira1694 Parang wala talagang value yung upgrade, same issues pa rin.
Filipino
Grabe no!? Upgrade fee pero downgrade ang na-experience mo 🤦
A@anefallarme
What is this internet connection @PLDT_Cares? Do you even actually care? You’ve asked me to update, so I did, I’m supposed to be getting up to 300mbs. I’m not even getting half that. You charged me for a disconnection fee just to upgrade my account and you’re relentless in
Filipino
@kesha_kesyaaa @contextdotph @PLDT_Cares Tama, residential users deserve the same urgency and support, hindi yung parang laging nasa dulo ng priority list.
Filipino
@contextdotph Wala kaming paki sa AI niyo kung linggo linggo kaming walang internet. Puro kayo pa-tech eh! At pano naman yung mga residential users na laging pinapasa pasa sa hotline niyo @PLDT_Cares? Hope soon hindi na lang puro announcement! actual improvement naman sana😌
Filipino
PLDT Inc. has introduced a new AI-powered assistant called KAI to help its enterprise teams respond faster and more effectively to customers.
context.ph/2026/04/23/pld…
English
@apceelog @ConvergeSupport @niwre13 Dalawang ticket na tapos wala pa ring ayos parang kasalanan mo pa na nagreport ka sakanila 🤦
Filipino
@ConvergeSupport which part of Yes and Oo don't you understand? I already have 2 tickets, 1 of which you closed without fixing. And you boosted my net till the 30th? AANHIN KO YAN???
@niwre13 help, pls!
English
@FieryLavaStone @coleengee2000 @Moonstar_881 @Netflix_PH @StarMusicPH Backup prepaid pero parang walang backup sa sobrang bagal ng signal 🙄
Filipino
@coleengee2000 @Moonstar_881 @Netflix_PH @StarMusicPH Sorry huh, scheduled Maintenance pala ng PLDT, kailangan pa paLoadan yung Prepaid na PLDT modem na Backup. Hindi makapagHintay ang Slapsoil nating friend 🤣🤣🤣
Filipino
Blooms, let’s lose track of time, rewind, and repeat to where it all began ⏳ Follow the journey of the Nation’s Girl Group from their training days to their rise to stardom! The BINI Docuseries arrives April 10 on Netflix.
#BINIDocuseries #BINI #BINIOnNetflix
English
Imbis makatipid, napagastos pa tuloy. Sumabay pa sa mahal ng mga bilihin ngayon 🤦
Dew Bespangled Foliage@DewBespangled
@coleengee2000 @Moonstar_881 @Netflix_PH @StarMusicPH Sorry huh, scheduled Maintenance pala ng PLDT, kailangan pa paLoadan yung Prepaid na PLDT modem na Backup. Hindi makapagHintay ang Slapsoil nating friend 🤣🤣🤣
Filipino
legit Yung inis kapag PLDC 😏
yoonielle⁷@yoonielle21
Also @PLDT_Cares please change your SOP sa FB messenger. If a customer doesn’t have WiFi connection (Kaya nga nag reach out), how do you expect them to respond right away?? tapos you will close the conversation. Stop with the bots and AI, and give us human CSR jusko
Filipino