Amazon Help

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Amazon Help

Amazon Help

@AmazonHelp

We answer support questions in English / Deutsch / Español / Português / Français / Italiano / 日本語 / Türkçe / Nederlands / Polski / Čeština / Svenska / العربية

Katılım Ekim 2009
77 Takip Edilen551.5K Takipçiler
Amazon Help
Amazon Help@AmazonHelp·
@ravanvishal We're sorry for the inconvenience you're facing while reaching out to our support team. Kindly report this to our support team here: amzn.to/37gR41M, our team will assist you accordingly. -Sankita
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Amazon Help
Amazon Help@AmazonHelp·
@lusifer17 As you haven't received an email, we request you to connect with our team via chat by clicking this link here: amzn.to/3O1nG9r and our team will assist you accordingly. Please be informed that the link mentioned will stay active for 1 hour. -Trevor
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Aamer sohail
Aamer sohail@lusifer17·
@AmazonHelp There is no such email. I have received from amazon. Why you people lying on social media and showing fake support.
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Aamer sohail
Aamer sohail@lusifer17·
@ajassy @JeffBezos @amazon 1: Delivery Failure and Wasted Time I ordered a screen guard after carefully checking the delivery date and adjusting my availability accordingly. The promised delivery date passed, and the product was never delivered. When I contacted customer care:
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Amazon Help
Amazon Help@AmazonHelp·
@chekresh_k We're sorry about the issue with the order cancellation. We'd like to check this. Kindly share your details here: amzn.to/4mp2G92 and we'll get back to you within 6-12 business hours -Anantha
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ℭ𝔥𝔢𝔨𝔯𝔢𝔰𝔥
@AmazonHelp completely stuck,OFM team not responding for days despite multiple emails. Customer care confirmed they cannot help and only OFM can resolve. My account is in auto-cancellation mode and orders keep getting cancelled. Need urgent escalation. @jagograhakjago @consaff
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Amazon Help
Amazon Help@AmazonHelp·
@ImSKM8725 The link shared earlier has expired. Kindly connect with our team via chat here: amzn.to/4c7MRjW, we will check and assist you accordingly. Please note that the chat link will be active for an hour. -Sankita
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Shivendra Mathur
Shivendra Mathur@ImSKM8725·
@AmazonHelp I already contacted your team via the provided link, received no support and only rude responses. I’d rather invest my time in legal action than chase Amazon daily. If you can’t prioritize customers, I’m done wasting time on this. @jagograhakjago FYKA
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Amazon Help
Amazon Help@AmazonHelp·
@ayakatheend Amazon公式です。誤配が発生しているとのことで誠に申し訳ございません。 恐れ入りますが、カスタマーサービスで詳細をご確認させていただければと存じます。お手数ですが以下のリンクよりお問い合わせいただけますでしょうか。 amzn.to/4cieZzt - 田中
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あやか
あやか@ayakatheend·
Amazonで他人の荷物が届いたんですけど、どーしたらいいんですかこれ。 うちの住所なんですよ。けど私の名前じゃないんですよ、、 配達業者もどこに書いてあるのかわかんないし🫥🫥🫥
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Amazon Help
Amazon Help@AmazonHelp·
We understand your concern regarding the poor experience you've had with the warranty on the product you've purchased with us. Kindly report this to our support team over here: amzn.to/37gR41M, and our team will assist you further with the warranty related issue. -Siddarda
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Tanish Jain
Tanish Jain@taniixsh·
@AmazonHelp @amazonIN I ordered a Portronics Air Tornado Pro from Amazon which is still under warranty, but it has stopped charging.The brand Portronics is not providing any support try multiple attempts.This is very disappointing. I request Amazon to please assist with a return
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Amazon Help
Amazon Help@AmazonHelp·
@mpekbote Kindly reach out to our support team via the link shared earlier, we'll assist you further. -Ruheena
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Milind Ekbote
Milind Ekbote@mpekbote·
@AmazonHelp I’ve already made the complaint. It should suffice for further escalation instead of winding me in a cyclical process. Incidentally your app also does not have easy option for filing a complaint. The same process appears to be repeated here also. No genuine desire to resolve
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Amazon Help
Amazon Help@AmazonHelp·
@SoraHoshimiya ご返信ありがとうございます。注文履歴が表示されない件について、既にカスタマーサービスへご連絡がお済みとの事、もしお困りの場合はと思い、一般的な内容でお声がけしてしまい失礼いたしました。 -前野
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星宮ソラ
星宮ソラ@SoraHoshimiya·
@AmazonHelp サインインはできていますし、再購入もできています。ただ購入履歴は復元できていません。問い合わせた際に担当部署で履歴を削除したとの返答があったので、キャッシュの問題ではないと思われます。
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星宮ソラ
星宮ソラ@SoraHoshimiya·
マイクラをAmazonで購入したらなぜか不正アクセス疑われて2026年の購入履歴が全部消えたw🤪w
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Amazon Help
Amazon Help@AmazonHelp·
@shobon0916 Amazon公式です。ご不便をおかけしております。 以下ヘルプページの「キャンセルできない注文について」をご参照いただけますでしょうか。 amzn.to/4tpnNuZ - 田中
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しょぼん
しょぼん@shobon0916·
Amazonのキャンセル申請何度やっても丸一日経っても通らなくてこのままだと同じアイテムが二個届いちゃうんですけど? というかうち一つはすでに二個届いたんですけど?
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Amazon Help
Amazon Help@AmazonHelp·
@Holy_Minto Amazonです。ご迷惑をおかけしております。 「置き配を利用しない」に設定しても置き配が行われる場合、カスタマーサービスで状況を確認させていただきます。お問い合わせがお済みでなければ、よろしければ以下URLよりご連絡いただけますでしょうか。 amzn.to/4dIUYog (24時間対応) -前野
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ホーリーミント🍑💘💉
本日のAmazon配達 置き配指定は設定していないのに勝手に置き配しやがった😠 どいうことだよ 盗まれたら責任とれるのか 当方は終日在宅していたぞ #Amazon
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Amazon Help
Amazon Help@AmazonHelp·
We are sorry to know that your order is delayed. Please note, occasionally orders can be been delayed due to unforeseen reasons. Hence, we kindly request you to wait for 48 hours to allow for any unexpected delays and for the product to get delivered. Kindly go through this link: amzn.to/4mpyiM0 for more information on shipment delay. -Ruthika
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Tech Cognition
Tech Cognition@tech_cognition·
@amazonIN what’s the point of giving a expected delivery date when you can’t deliver by that date. I agreed every product & city don’t have 1-day delivery. Even after taking a prime subscription and get your product on a delayed basis. Wonderful service.
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Amazon Help
Amazon Help@AmazonHelp·
@sushmita1586013 We can confirm that our link is working fine. Request you to access the link shared using the web browser through laptop/desktop and connect with our team for further assistance in this regard. -Anantha
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sushmita
sushmita@sushmita1586013·
@AmazonHelp It's redirecting me to app where everyone keeps transferring the chat
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sushmita
sushmita@sushmita1586013·
@AmazonHelp @amazonIN For a simple order, I’ve wasted an entire day due to failed delivery, duplicate charges, minor damage, and endless transfers by your support team. This is unacceptable and shocking for a company of your scale! #AmazonFail #CustomerHarassment
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Amazon Help
Amazon Help@AmazonHelp·
We are truly sorry for the inconvenience you're facing with regard to FunZone on your Amazon account. Kindly report this to our support team over here: amzn.to/37gR41M, and our team will assist you further with the issue you're currently attempting to resolve. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Siddarda
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Prabhat Kumar Sethy
Prabhat Kumar Sethy@Prabhat47793144·
@AmazonHelp In funzone section the ipl contest predict and win not show in my account. My mail id-prabhatsethy4@gmail.com and mobile no-6370318175
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Amazon Help
Amazon Help@AmazonHelp·
We're sorry to know about your order cancellation related issues. We would request you to reach out to our team through this link: amzn.to/4su11Ay, and we will assist you further. Please be informed that the link mentioned will stay active for 1 hour. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Swagata
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Chirag
Chirag@Sunny270701·
Why my orders are getting cancelled @AmazonHelp 403-3989109-2050758 Contact me
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Amazon Help
Amazon Help@AmazonHelp·
@imamfarah We apologize for the unpleasant experience you had with the empty package and while reaching our support team. Kindly connect with our team via this link here: amzn.to/41sVI9I our team will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Sravan
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Farah Imam
Farah Imam@imamfarah·
@amazonIN I received an empty packet which the delivery person just slided inside my gate. The item was missing, only invoice. And now I am not getting any option to chat/call the customer care. Only the computerised options are available which are useless.
Farah Imam tweet mediaFarah Imam tweet mediaFarah Imam tweet mediaFarah Imam tweet media
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Amazon Help
Amazon Help@AmazonHelp·
@saurabh_yajush The screenshot which you shared earlier shows that our Specialist team has requested you to wait until 15th April. As previously stated, we ask that you please wait until the specified timeframe for an update from our Specialist team. If you have not received an update by the specified timeframe, we ask that you contact our Specialist team via phone using the link provided earlier in our previous message at April 12, 2026 2:35:50 PM and further followup with the Specialist team for assistance in this regard. Appreciate your understanding. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Trevor
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Saurabh Gupta
Saurabh Gupta@saurabh_yajush·
@AmazonHelp On Friday it was asked to send me an update on 12-Apr-2026. Today asking to go Court... See screen Shot highlighted in red for both. why customers has to suffer?
Saurabh Gupta tweet mediaSaurabh Gupta tweet media
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Saurabh Gupta
Saurabh Gupta@saurabh_yajush·
@amazonIN I can not find option how to contact customer support. No option for call and chat. Today a box was delivered but 2 packet of almond were missing. Please see attached screen shot. Order number 405-6269009-6764305 what is next? how to contact?
Saurabh Gupta tweet mediaSaurabh Gupta tweet mediaSaurabh Gupta tweet media
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Amazon Help
Amazon Help@AmazonHelp·
We're sorry to learn that tracking shows delivered, but you haven't received the order. We would like to take a closer look at this, kindly connect with our team via chat here: amzn.to/4swiad8, we will check and assist you accordingly. Please note that the chat link will be active for an hour. Please don’t provide your order/account details as we consider them to be personal information. Our X page is visible to public. -Sankita
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sumit
sumit@Sumit_Trader·
@amazonIN Order # 406-5139550-5115553 order not delivered but showing delivered.....your customer care is also pathetic.......guys pls stop buying from @amazonIN
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Amazon Help
Amazon Help@AmazonHelp·
@Noorgsh @amazon @amazonIN @Noorgsh Please note that the support team is different from Social Media team. The link provided earlier is to connect with our Social Media team via chat. Please connect with our team and our team will assist you accordingly. -Nikhil
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Adam
Adam@Noorgsh·
@amazon @amazonIN @AmazonHelp Stop sending generic links! 🛑 Already spent 92 mins on calls, and now Agent Tanmay wasted another 32 mins of my time with NO resolution. I have explained this 5 TIMES now. I need an executive escalation, not a chat link. My order is missing! 😡📉
Adam tweet media
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Amazon Help
Amazon Help@AmazonHelp·
Amazonです。ご不便をおかけしております。 配送業者がAmazonの場合は通常22時30分頃まで、その他の業者の場合は21時(配送業者により異なります)まで配達しております。 最新の配送状況については、注文履歴や追跡サービスをご確認のうえお待ちいただければと存じますが、外出等でお受け取りできなかった場合は、適宜再配達のご利用をお願いいたします。 百井
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Amazon Help
Amazon Help@AmazonHelp·
We're sorry to know that you haven't received your order, but it was marked as delivered. We would request you to reach out to our team through this link: amzn.to/4tMZgjb, and we will assist you further. Please be informed that the link mentioned will stay active for 1 hour. -Swagata
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Aman Aggarwal
Aman Aggarwal@aggarwalaman960·
@amazonIN @AmazonHelp Need urgent help! My order is stolen by the delivery partner and now the station head is harassing me. I am unable to reach to your customer support through your app.
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