Andy
803 posts


@CoinDCX_Cares I have placed pl and sl and now order in already below the sl and i want to tell you i have good Internet connection and tried on my pc too the problem is there by your end also its below my sl now what am i supposed to do here by your negligence i am getting loss

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If the issue continues, we kindly request you to share the latest error screenshot or a short screen recording with us so we can assist you further. Additionally, please click on the profile icon, scroll down, and check the latest version of the application. Sharing a screenshot of this version detail via DM will also help us troubleshoot more effectively. (2/2)..
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@CoinDCX_Cares I’m not able to place my future order TP or close at market price.
Do something quickly
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@CoinDCX since last 20 minutes I'm unable to close my future position.@CoinDCX_Cares
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@ixigotrains Yes got it But it was 2 hour of panic and chaos for me. Can be improved
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Hi Anand, thank you for your time over the call. As discussed, the coupon has been successfully claimed in accordance with your chosen travel mode. If you require any further assistance, please feel free to reach out to us at any time. We’ll be happy to help. Thank you. x.com/messages/compo…
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@ixigotrains @IRCTCofficial Very disappointed with repeated alternate travel plan refund issue.
Every time WL ticket gets cancelled, but we can't able to claim the coupon
This is unfair to customers.
PNR: 4853183163
Kindly resolve urgently.
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@ixigotrains I cant claim alternate travel plan!!
Error comes and upon reaching out to customer support its like just want to get rid of me. @JaagoGrahak @IRCTCofficial @ixigotrains @ixigo why scam guys?? Just dont give these promises if you guys dont have intention of this.

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@AnandTrend Hi Andy, we have shared the details with you via DM. Kindly check at your convenience. We appreciate your patience and understanding.
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@ixigo @ixigotrains
Booked a train with Travel Guarantee Plan (PNR: 2249229778). Train got cancelled. The guarantee promised alternate travel support in case of cancellation. I planned my entire trip based on this assurance.
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@ixigo Again the same issue I booked a ticket from chennai to pune and chose the alternate travel plan at the time of booking. I received a coupon, but when I click on ‘Claim Coupon’, it shows an error. Please resolve this issue so that I can book my flight ticket. Please check


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@ixigotrains @ixigotrains @IRCTCofficial these agents literally scams i am dont with this stuck now without any plan for tomorrow by first place dont even accept to payment for the service which you cant give. Dont harass us.
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@ixigotrains Dear @ixigotrains @ixigo what kind of scam it is I opted for trip alternative and i cant even claim my coupon now??? And what is this support clearly denying? Why false advertisement by what tnc my coupon is being denied? Why even give fake hopes of assurance?




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