Andrew Isaac 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (He/Him)

@LNER Ah amazing - thank you for letting me know 😊

@And_I88 Due to the forecasted high temperatures, some of our InterCity 225 trains have been temporarily removed from service. This means that some services will now be operated using Azuma trains and the original seat reservations will not be in place. 1/2

@LNER are seat reservations not in place on the 14:33 King’s Cross to Newcastle? I have a first class ticket for seat K21 but on realtime trains it’s not show a coach K 😊

@LNER @BTP All done and nominated 👍

@And_I88 @BTP Hi Andrew, thanks for taking the time to share this with us. If you would like to praise the team formally, please do visit our Customer Feedback page lner.co.uk/support/custom… to nominate them to receive recognition for their work.

@LNER please pass on my praise and thanks to the amazing staff on the 17:33 Kings Cross to Newcastle who had to deal with two unruly passengers causing a disturbance in 1st class between Peterborough and York. They were amazing and @BTP soon took the smile off their faces!

@LNER I forgot to say please pass on my thanks to the 1st class team on the 17:33 from King’s Cross last night. The service was fantastic, and the team were so polite and accommodating 😊

@LNER Yep on it now - thank you 🙏

@And_I88 Hello Andrew, apologies but yes seat reservations will not be in place. If you would like a seat reservation, you can travel on an alternative service, and make a new seat reservation here: lner.co.uk/travel-informa…

@LNER I see the 14:40 from Durham to King’s Cross is now 9 coaches instead of 5. Are seat reservations now cancelled? I have a first class ticket for carriage D which no longer exists. Thanks

@LNER Will the service be running? It’s just down as delayed at the moment.

@BarrattRedrow I don’t think you should be working on Sunday and breaking the planning permission given to you @DurhamCouncil. I’m fine with it the rest of the week but since 8am on a Sunday takes the mick!

@LNER The team have been wonderful onboard and it’s not their fault, just some people got frustrated and blame them!

@And_I88 My apologies for your experience this evening, Andrew. I will feed this back to the team.

@LNER what’s happening to the 17:33 King X to Newcastle and catering. Most of the 1st class food not available or run out, several drinks have run out. It’s not the usual service you get on board ☹️

@LNER This is the 1st class lounge at Kings Cross - sorry I wasn’t clear earlier.

@And_I88 My apologies. Which station are you at, Andrew?

@LNER the toilet seat in your accessible toilet in the 1st class lounge is broken and needs fixing.

@LNER I think your @tiktok_uk ads are broken at the moment as they are showing @JohnLewisRetail content but your details and links. Last time I checked you don’t sell Dyson 🤣🤣🤣

@strawbhillhouse a wonderful visit yesterday discovering this little gem in SW London! Lots more photos on the camera, but a few here off my phone.

Bodiam Castle, Smallhythe Place, Lamb House and Sissinghurst Castle and Gardens since Friday @nationaltrust and @southeastNT ! Tomorrow we are off to Bateman’s and Scotney Castle to round off a lovely weekend away 😊 Lots of stamps for the Passport 📔

@StarlingBank Absolutely ridiculous! First, your website refuses to load. Then, when it finally does, the submit button won’t work. And to top it off, I get an email saying all the @nationaltrust vouchers have been claimed?! I never even had a chance—your site & form were useless

@The_RHS A beautiful day @RHSWisley yesterday looking at the stunning Wisteria 🥰🥰🥰

@Morrisons got these in your store this evening - the best before date is the 27th and they already have mould on when I’ve opened them!

@JointWasteSols @ElmbridgeBC My garden waste bin wasn't collected today (14th April) despite being out since 9 PM on 13th April. All other bins, including my neighbours', were collected. The online form wrongly claims my bin wasn't presented. Please collect ASAP.