Gela Perez
206 posts
@VincentC1123 @ConvergeSupport ang bilis ng marketing niyo pero pagdating sa actual service stability parang buffering pa rin
Filipino
Paying premium prices for stress and buffering wasn’t in the contract, @PLDT.
Nabi 🌻💜🦋@TompongKayMay
Ano na PLDT. Bakit walang internet connection. Ikaw ba magbabayad ng araw ko? @PLDTHome @PLDT_Cares
English
Converge customer support be testing our patience again.
sheena🇵🇭@zeenanigans
@ConvergeSupport MORE THAN 2 and a half hours and counting, waiting for someone to reply to my chat?! REALLY?!
English
@VincentC1123 Grabe no, real-time billing pero delayed ang repair. Sana ganun din sila kabilis mag-fix ng issues.
Filipino
Bayad on time pero serbisyo delayed? Classic PLDT move. 🤡 Automatic singil, manual ang ayos ng problema.
スーパースティック@iLoveSuperPau
Tongueina nyo consistent talaga kayo no? Pag ka bayad automatic pula buwan buwan ganyan pero never nyo binawas sa singil nyo samin even kayo corrupt @pldt @PLDT_Cares @PLDTHome napaka daya nyo din!! Wala na namang internet for how many days hayop!!!
Filipino
@BeatrizF112 Agree, kaya importante talaga mag speed test regularly. Hindi porket mataas yung plan mo, ganun na rin actual performance.
Filipino
reality check lang sa PLDT services. Kahit naka-“up to 300 Mbps,” minsan sobrang layo ng actual speed. Awareness lang—know what you’re really paying for.
A@anefallarme
What is this internet connection @PLDT_Cares? Do you even actually care? You’ve asked me to update, so I did, I’m supposed to be getting up to 300mbs. I’m not even getting half that. You charged me for a disconnection fee just to upgrade my account and you’re relentless in
Filipino
Not my experience, but posts like this show a common issue sa PLDT — “up to” speeds vs actual performance. Dapat mas transparent sa expectations.
A@anefallarme
What is this internet connection @PLDT_Cares? Do you even actually care? You’ve asked me to update, so I did, I’m supposed to be getting up to 300mbs. I’m not even getting half that. You charged me for a disconnection fee just to upgrade my account and you’re relentless in
English
@Dwight_cstr @contextdotph true, root cause first kasi ayon ang basic service ng PLDT na palpak.
Filipino
@contextdotph AI can definitely help streamline things, pero sana hindi siya maging “band-aid solution” sa deeper issues. Mas okay pa rin kung root cause ang naaayos. 🤔
Filipino
PLDT Inc. has introduced a new AI-powered assistant called KAI to help its enterprise teams respond faster and more effectively to customers.
context.ph/2026/04/23/pld…
English
Internet provider pero stress ang pinaka-consistent na binibigay 😬
⟭⟬micsʷᶦᵗʰ ᵇᵗˢ⁷(•́ɞ•̀ ) STREAM ᴬᴿᴵᴿᴬᴺᴳ ⊙⊝⊜@tannies_ssi7
converge ano na? bakit wala pang wifi until now 😭 tangina hindi na ako nakapagvote at stream
Filipino
PLDT, sana naman mas reliable ang service. Hindi puwedeng customers lang laging understanding.
𐙚 | jebewon ; and2ble@haohaoniverse
@PLDT_Cares meron bang problema sa internet here in manila? kanina pa blinking red ang LOS. I have work to do pa please lang. i just paid my monthly last night and i need my internet ASAP.
Filipino
Converge users deserve better service and faster response.
nics, cpa 🌽🌱🍭☀️@justincornics
di na nihiya si @ConvergeSupport! since saturday wala kaming connection. 3x na kami nagfollow up through DMs, calls and emails pero walang nangyayari. 48 hours resolution daw pero 4 days na di man lang bumisita technicians niyo. nagbabayad ng maayos yung tao tapos gagaguhin niyo?
English