Bea Fernandez
247 posts
Bea Fernandez retweetledi
Bea Fernandez retweetledi
@SH_ANDIEE @ConvergeSupport @ConvergeSupport baka naman pwede ayusin niyo muna connection bago mag hashtag ng #YanAngFastestInternet
Filipino
DUDA AKO sa #YanAngFastestInternet nyo @ConvergeSupport #Converge #ConvergePH, ngayon nga wala kaming internet eh? kelan nyo gagalawin ang kable???
Filipino
reality check lang sa PLDT services. Kahit naka-“up to 300 Mbps,” minsan sobrang layo ng actual speed. Awareness lang—know what you’re really paying for.
A@anefallarme
What is this internet connection @PLDT_Cares? Do you even actually care? You’ve asked me to update, so I did, I’m supposed to be getting up to 300mbs. I’m not even getting half that. You charged me for a disconnection fee just to upgrade my account and you’re relentless in
Filipino
@PamelaOneTwo @PLDT_Cares @pldt @PLDTHome Same experience 😭 ilang days din kami walang net tapos ang hirap magpa-rebate.
Filipino
Jusko @PLDT_Cares @pldt @PLDTHome 5 days na kami walang signal!! 🫠😡😡 Tapos pag hihingi ng rebate, ang bagal bagal. Hindi pa nga kami nakakuha ng rebate for February na almost 2 weeks walang signal. 😡😡😡😡
Filipino
@NewsPressPH Maganda na tinanggal ang installation fee, pero sana inayos din ang reliability ng service. Marami pa ring nakaka-experience ng outages, mabagal na customer support, at delayed na repairs, lalo na sa mga naka work-from-home.
Filipino
PLDT Home removes installation fees and boosts fiber speeds, positioning remote work as a practical response to rising transport costs and inflation in the Philippines.
Learn more: newspress.ph/2026/04/pldt-h…
English
@ksjdeun @ConvergeSupport Converge, baka naman pwede magkaroon ng stable internet sa inyo? Hindi yung paasa na may net tapos mawawala din 😤
Filipino
Converge, kailan ba magiging stable ang serbisyo? Lagi na lang kaming naga-adjust
⟭⟬micsʷᶦᵗʰ ᵇᵗˢ⁷(•́ɞ•̀ ) STREAM ᴬᴿᴵᴿᴬᴺᴳ ⊙⊝⊜@tannies_ssi7
converge ano na? bakit wala pang wifi until now 😭 tangina hindi na ako nakapagvote at stream
Filipino
No WiFi na nga, tapos kailangan online agad para makareply? PLDT, sana ayusin ang customer support system 😩
yoonielle⁷@yoonielle21
Also @PLDT_Cares please change your SOP sa FB messenger. If a customer doesn’t have WiFi connection (Kaya nga nag reach out), how do you expect them to respond right away?? tapos you will close the conversation. Stop with the bots and AI, and give us human CSR jusko
Filipino
@_triksiiie @PLDT_Cares Kung may inayos o pinalitan sa poste, dapat may abiso man lang. Hindi yung customer ang mag-aadjust sa inconvenience.
Filipino
@PLDT_Cares march 17, ginalaw nila yung box sa poste. Bigla ako nawalan internet, hanggang ngayon wala ako net. Ano yan, binunot nila sakin tas may pinalit na iba???? Galinh nyo naman.
Filipino
@AngelaP1123 Totoo, kasi kapag customer ang na-delay sa payment may reminder agad, pero kapag service interruption kulang sa updates at action.
Filipino
PLDT, sana naman mas reliable ang service. Hindi puwedeng customers lang laging understanding.
𐙚 | jebewon ; and2ble@haohaoniverse
@PLDT_Cares meron bang problema sa internet here in manila? kanina pa blinking red ang LOS. I have work to do pa please lang. i just paid my monthly last night and i need my internet ASAP.
Filipino