Wave (formerly Anglian Water Business)

This account is no longer in use. Anglian Water Business is now Wave. For expert views on water efficiency or to get in touch, please follow us at @WaveUtilitiesUK

@EquineTraining Hi, I'm sorry to hear that. Could you drop me a DM with your account number, a brief summary of the issue and the best number to reach you on? I'll then ask one of the customer team to give you a call if you need to discuss further. Many thanks, Lyndsey

Very poor service from @AnglianWaterBus these past few days. And using the flooding in Lincs as an excuse is not playing the game..

@TBattrawden Hi Thomas, it sounds like you're a domestic customer and need to speak to Anglian Water but just checking if you got sorted with your query? Hope all is going well with the house sale! Thanks, Lyndsey

@AnglianWaterBus 07398153088

@AnglianWaterBus hi my house is a private residence and I’m selling it and my buyer wants to do a water search and has informed me it’s on a business account,it shouldn’t be,I have sent email about this and it says on reply can take 10 working days.why does it take so long pls

@JacquiWallace Hi @JacquiWallace just a note to see if you still have an outstanding issue that you need to discuss with us? If so, please drop us a DM with your business name and account number plus the best number to get you on and I'll pass this on to our customer team. Many thanks, Lyndsey

@JacquiWallace Hi Jacqui, sorry you have an outstanding issue. So that I can get this raised to someone who can help, please can you message me your company name, account number and telephone number? If there is anything else I can help with, please let me know. Rachel

@AnglianWaterBus Can someone please respond to our change of address requests? Numerous emails and calls and still nothing.

@TBattrawden Hi Thomas, apologies for this. Please could you send me a contact telephone number and one of our customer experience team will contact you? Many thanks, Rachel

@AnglianWaterBus Still not sorted Anglian water say they haven’t received anything from you this is really holding up my house sale

@TheHubScot Hi, thanks for letting us know about this. It has now been updated and you should be able to download it straight from the page anglianwaterbusiness.co.uk/help-advice/yo… Thanks, Rachel

@FirstCustomers Hi Alex, sorry to hear you have an outstanding issue. So that I can get this raised to someone who can help, please can you message me your company name, account number and telephone number? If there is anything else I can help with, please let me know. Rachel

@AnglianWaterBus Can someone PLEASE answer my email - I have emailed you twice, you claim to repond in 10 working days. LOL my case reference is 00761108

@TBattrawden thanks Thomas, I have passed your details on to our Customer Experience team who should be in contact with you. Many thanks, Rachel

@AnglianWaterBus 07398153088 17.20

@Stonycoffee Hi, I'm sorry to hear you have an outstanding issue. So that I can get this raised to someone who can help, please could you message us with your account no, company name, contact name & phone no? Please also provide a brief description of the issue. Many thanks, Rachel

.@AnglianWaterBus stop bullying small businesses! Pay us back the money you have owed us since November! You should be embarrassed with how you conduct yourselves! @Ofwat @BBCLookEast @BBC3CR #anglianwater #bullies #smallbusinessowner

We believe it’s important that we try to use water more wisely all year round in our day-to-day lives. Here’s a few simple ways you can cut down your usage - and save on your water bill too! ow.ly/RxPC30o8Efl #WorldWaterDay2019

To mark #Internationalwomensday our CEO Lucy Darch discusses the need to improve the number of female leaders in the utility sector with @UtilityWeek #balanceforbetter #IWD2019 #womenleaders ow.ly/Rgrq30nYjJf

Commercial #water retailer #Wave has indicated significant #expansions plans through a string of new hires and its move to a larger Scottish base in #Edinburgh. @AnglianWaterBus #ChooseEdinburgh #Jobs. bit.ly/2FRD0Qv

If you need us over the festive period, here's when we are open. We hope you all have lovely #Christmas and a fantastic #NewYear!

@CROMERFARMSHOP I'm sorry to hear you've been having these issues. I've passed this on to our customer care team and someone will pick up with you today. Are you able to DM your contact information and any convenient times to discuss this to help move this along? Many thanks, LH

@AnglianWaterBus #cromer #norfolk #England Please stop threatening to cut us off, I've rung you, e-mailed you, sent pictures, been told it's sorted and these letters still continue. Our bill is actually about 20 quid!!

Congratulations to Devro (Scotland) Ltd @Devrocomms for winning the @VIBES_Awards Green Team Award sponsored by Wave! #VIBES2018

Deep in conversation during one of three interactive workshops at our Edinburgh #WaveRoadshow today. #WaterRetail #PublicSector

Looking to make your business more #WaterEfficient? Take a look at our Water Efficiency services, you could significantly reduce your water consumption and bills as a result! ow.ly/ESQM30mm8wH #BusinessWater

Our #VIBES2017 Green Team winner was @ChangeworksUK. Stay tuned - Less than a month left before big reveal of our #VIBES2018 winner sponsored by @AnglianWaterBus youtube.com/watch?v=Jfg_Ii…