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Animal

@AnimalUK

Inspired by its board sports heritage, Animal is a British lifestyle brand for those who share a passion for adventure. #animaluk

UK Katılım Şubat 2009
547 Takip Edilen6.2K Takipçiler
Animal
Animal@AnimalUK·
@V1Xolivia Hi there, really sorry to hear this, if you email customer.services@animal.co.uk they'll be able to have a look into this further for you. Thanks, the Animal team
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Victoria gregory
Victoria gregory@V1Xolivia·
@AnimalUK I have not received my order and it's been over 10 days. Can you please investigate and notify me of the issues.
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Animal
Animal@AnimalUK·
@ViktoriaDeRoy Hi there, thanks so much for the feedback - we'll pass this on! Thanks, the Animal team
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Animal
Animal@AnimalUK·
@Gemmz28 Hi Gemma, that's great to hear - thanks so much for getting in touch! The Animal Team
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Gemma Moore
Gemma Moore@Gemmz28·
@AnimalUK what brilliant super customer service. Our old case wheel broke I didn’t have the receipt, but I got in touch as they have a lifetime warranty, a courier was organised to pick it up and I got a choice of 2 new cases, it’s arrived today and it’s lovely. Thank you!👍👏👏
Gemma Moore tweet media
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Animal
Animal@AnimalUK·
Ben Moore takes over our social media for his race in Brazil this weekend! Head over to Instagram to see what he's up to.
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Animal
Animal@AnimalUK·
@planetWayne Sorry you couldn't find what you were looking for this time @planetWayne - hopefully you'll see something else you like online or in store! 😊 Thanks, the Animal team
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planetWayne
planetWayne@planetWayne·
@AnimalUK do you guys still make ski/ snowboarding clothes? Can’t find anything on the web site 🧐
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Animal
Animal@AnimalUK·
@rhys2006 Hi @rhys2006 - thanks for the great feedback! 😀 Which store did you visit? The Animal team
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hayley stacey
hayley stacey@rhys2006·
@AnimalUK first time I’ve shopped in one of the stores my son got a new coat and backpack really nice stuff will be back 😊
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Animal
Animal@AnimalUK·
@nathan_seaman Hi Nathan, sorry to hear you've had trouble ordering today - we'll investigate and send you a direct message shortly. Thanks, The Animal Team
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Nathan Seaman
Nathan Seaman@nathan_seaman·
@AnimalUK placed an order, got this at payment stage. You have debited my account but I have no email. Did my order go through?
Nathan Seaman tweet media
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Animal
Animal@AnimalUK·
@fatherjack Hi there, thanks for getting in touch with us and we'll certainly look into this! Thanks again, The Animal Team
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FatherJack 〓〓
FatherJack 〓〓@fatherjack·
@AnimalUK Can you have a word with your web team please? When I click a link in an email from you there isnt much point your website asking if I want to subscribe to emails. gradually losing interest in clicking emails ...
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Ian Carter
Ian Carter@dolphins_carter·
Gotta love @AnimalUK sale. Kasa tee ordered 😎👍
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Animal
Animal@AnimalUK·
@jaysta1979 Hi there! We do have the Lapize and Wilkin sweat shorts, as well as a few styles on our outlet, if this is the sort of thing you're after? Do you remember the style name, or could you tell us the colour and material of your current pair? Thanks, The Animal Team
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J
J@jaysta1979·
@AnimalUK currently got a pair of tracksuit bottom style shorts which I bought a few years ago. They are bloody brilliant but now worn out. Do you still sell anything like this? (Can’t find anything online)
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Animal
Animal@AnimalUK·
@Gemmz28 Hi Gemma, really sorry to see what's happened to your luggage - we'll send you a message shortly to go through next steps. Thanks, The Animal Team
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Gemma Moore
Gemma Moore@Gemmz28·
@AnimalUK hi we brought this case about 18mths ago, used it twice and the wheel has broken. 😢 love the case not sure we have the reciept though, can you please help? Thanks
Gemma Moore tweet mediaGemma Moore tweet media
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Animal
Animal@AnimalUK·
@DollyDayDream23 Hi there, really sorry to hear you're having trouble with your gift card. please contact customer.services@animal.co.uk who will be able to help look into this further for you. Thanks, The Animal Team
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Katie
Katie@DollyDayDream23·
. @AnimalUK Hey, any idea why I can’t use my gift card online when it says on the card, and I was told in store that I could? There only seems to be an option for eVoucher. TIA
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Animal
Animal@AnimalUK·
@sullyjust Hi there, thanks for getting in touch and we're sorry to hear this - please contact customer.services@animal.co.uk who will be able to look into this for you. Thanks, The Animal Team
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Animal
Animal@AnimalUK·
@hayleylouise79 Hi there - thanks so much for your feedback, and we're really glad you had a good experience in our Swansea store!
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Hayley Swift
Hayley Swift@hayleylouise79·
@AnimalUK Hi, just wanted to pass on my thanks to a guy in your Swansea City Centre store today for being such an amazing guy. He was chatty and so friendly. (We we’re discussing my concussion!)Didn’t catch his name but if you could pass on my personal thanks for making my day!
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Animal
Animal@AnimalUK·
@weezerfly @DPD_UK Hi there - we're really sorry to hear this, please contact customer.services@animal.co.uk and they'll be able to look into this for you. Thanks, The Animal Team
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Louisa
Louisa@weezerfly·
@AnimalUK ordered yesterday on your website smoothly for next day delivery however @DPD_UK have now lost the parcel, apparently I signed for it... I didn’t
Littlehampton, England 🇬🇧 English
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Animal
Animal@AnimalUK·
@kjs182 @Action_Outdoors Hi there, If you could follow us then we'll be able to send you a message with more information regarding age limits for this competition. Many thanks! The Animal team
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K
K@kjs182·
@AnimalUK @Action_Outdoors Wow an upper age limit of 45???!!! That isn't that old or past it! Shocked tbh.
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Animal
Animal@AnimalUK·
@ElliotGrace86 Hi there! Thanks for your feedback and we're pleased to hear you enjoyed your visit to our Plymouth store 😊
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Elliott
Elliott@ElliotGrace86·
@AnimalUK for my son if it wasn’t the size of him! Amazing service though 😁 (2 of 2)
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