AnyVan

@kanchanroy12 Hi there. We're incredibly sorry to hear this. Can you please Dm us with your reference number so we can review the matter?

@AnyVan Please make sure to teach the staffs how to disassemble and assemble things. My home movement ruined. #anyvansupport

@Robspiked Hi Rob. We're sorry to hear this. Please can you DM us with your booking reference number so we can review the matter further? Kind regards - AnyVan

Wardrobe we had been searching for for six months found available in Paisley. We got it moved to Edinburgh with two other bits by @AnyVan. Wardrobe badly bashed by movers. Asked @anyvan for compensation but amount offered insufficient for repair and now radio silence. Poor.

@emi_rowe Hi there. Can you please DM us with your reference number. We don't currently have a call queue, but we can request someone calls you back. Kind regards - AnyVan

@AnyVan Hello, I’ve been trying all afternoon to update my inventory for my removal tomorrow. Chatbots on WhatsApp and live chat not replying and no answer by customer service (been on hold over an hour). Can a human PLEASE respond to me??

@LCloperie Hi there. We have requested that someone from our Spanish team gets in touch as soon as possible. Kind regards - AnyVan

@AnyVan AV 934 4507

@AnyVan una vergüenza de compañia,llevo dos semanas en la calle esperando al servicio que era de realizar hoy, y parece ser que el staff incompetente perdio mi reserva, y de nievo me quedo en la calle. Os vais a hacer responsables y darme una solucion de una vez. Vergüenza

@MegaONE1127279 Hi, thanks for reaching out. Our tracking links go live on the day of the move, so this would not have been active on the 16th. As the booking was cancelled the day before a scheduled move, a refund would not be due per our cancellation policy. We're sorry for any confusion.

@AnyVan Hi, Booking AV9320584 - move on 17th afternoon. Tracking link didn't work, so I cancelled on 16th. Full amount taken, no refund. I'd like a refund, please. If not, I'll escalate it.

@PepeRubioTC Hi there. We're sorry to hear you've not received a satisfactory service. Can you DM us with your reference number so we can review this please?

@AnyVan Hi, Could I contact any responsable to clarify the situation of my case? No one in Spain wants to fix the disaster. Thanks in advance!

@vanessadestradi @wearebeam Good Morning. We're incredibly sorry to hear you've not received a satisfactory service. Can you please DM us with your reference number so we can review this? Kind regards - AnyVan

@AnyVan @wearebeam Paid £1200+ £650 last min cancellation for full 2-bed move w/ @AnyVan, hoped it’d help my medical issues (can’t lift). Disaster! Had to pack/lift most myself, in agony. They smashed son’s LEGO on floor, greasy mud ruined clean moquette, blocked doors w/ furniture + more damage!!!

🚐 MagicVan, part of AnyVan, are proud to share their partnership with @wearebeam, who support homeless people and refugees into stable jobs and homes. 💪We felt very privileged to help a handful of their beneficiaries start a new journey.

@bowdi75 Hi there. We're sorry to hear you're unhappy with your booking. Please can you DM us with your booking reference number so we can review this please? Kind regards - AnyVan

@AnyVan which part of my Trustpilot review warrants removal? What evidence do you want? Video of your irate employee; video of him throwing a bottle at my car; the outcome of the police investigation; the victim letter from your employee? I can post on social media if you prefer?

@santuu001 Hi there. We're sorry to hear you're unhappy with your booking. Please can you DM us with your booking reference number so we can review this please? Kind regards - AnyVan

@AnyVan worst ever service, no one there to talk to- driver not responding. Looks like after taking money your work is completed. We trusted you with our movement paid more than what we pay to locals & this kind of worst service. I was kept calling for 4 times and got successful

@dillyahna Hi there. We're sorry to hear you're unhappy with your booking. Please can you DM us with your booking reference number so we can review this please? Kind regards - AnyVan

Avoid @AnyVan at all costs. Terrible terrible service omg

@ShazsBookBlog Hi there. We're sorry to hear you're unhappy with your booking. Please can you DM us with your booking reference number so we can review this please? Kind regards - AnyVan

Not a great start to the day, furniture was due to be collected between 9&11 to go into storage but just had call from @AnyVan to say guy is having van troubles so they need to arrange a replacement. Needs to be removed today as work due to start in flat on Monday.

@jamespriceglos Hi James. We're incredibly sorry to hear you're unhappy with your AnyVan booking. Can you please DM us with your booking reference number so we can review this?

It’s hard to believe how terrible a service @AnyVan customer “support” are

@Chessplay73 Hi there - We're incredibly sorry to hear this. Please could you DM us with your booking reference number to review the matter?

@AnyVan hired one of your vans and drivers today. Can’t believe how bad updates/tracking information and customer service is. Shocking

@djdarbiter Hi David. Can you please DM us with your reference number so we can review this? Kind regards - AnyVan

@AnyVan Can someone respond to my complaint following your delivery of personal effects using second hand boxes that resulted in breakage to several items? Thanks.

@nigelanderson Hi there. We’re sorry to hear you’re unhappy with your AnyVan booking. Can you please DM us with your reference number and an outline of your complaint so we can review this? Kind regards - AnyVan

@AnyVan I would avoid using @anyvan. If anything goes wrong or they take out the wrong money they will do everything to avoid resolution. Very frustrating. I will seek legal recourse. @anyvan any input / help

@AnyVan what do I have to do to get my agreed refund. Over 50 emails and messages over 2 months, complaints procedure done but not resolved. Very unprofessional. Please contact me to resolve.

@DeeneyLynn Hi Lynn. We’re sorry to hear you’re unhappy with your AnyVan booking. Can you please DM us with your reference number and an outline of your complaint so we can review this? Kind regards - AnyVan

@Microbedoc2 Hi Jamie. We're sorry to hear you're unhappy with your booking. Can you please DM us with your reference number so we can review this please? Kind regards - AnyVan

Never use @AnyVan for moving. Broken TV, lost rug, lost rowing seat - paid for additional cover. But because not noticed within 7 days - unable to make a claim. They haven't even contacted the storage to attempt to locate lost items. Avoid at all costs. Over 1k of damages.

@Nombre37774640 Hi there. We're incredibly sorry to hear you haven't received a satisfactory service. Can you please DM us with your booking reference number so we can review this? Kind regards - AnyVan

@AnyVan ANY VAN PLEAS AVOID THIS COMPANY IS A SCAM !!!!!! IF YOU DONT WANT TO LOOS YOUR MONEY DO NOT EVEN CONSIDER PRESS THE LINK !!!! 0 PROFESSIONALISM 0 CUSTOMER SKILLS 0 HELP 0 SOLVING THE PROBLEM 0 CLARITY

@Ac13449 Hi there - can you please DM us with your reference number so we can review this please? Kind regards - AnyVan