Archie Edwards

@TicketmasterCS They replied but I still can't get into my account. Can I get a refund for the tickets

Hi! We do have a full team of agents answering emails, but it can sometimes take a bit longer to get a response during busier periods. If you submitted a request and received a service ticket number, this means you’re in a queue and an agent will be in touch as soon as they’re available. Thanks!

We're back! Here until 20:00 today to help with any ticketing queries. Got a question? Check out our helpdesk for more info! >> bit.ly/2ScR4ag

@TicketmasterCS I'm concernedthat that I eont be able to access my tickets let alone exchange them like I originally wanted to do

@Archiedwards03 Hi. We do have a full team of agents answering queries, but it can sometimes take a bit longer to get a response during busier periods. If you’ve contacted the team via the order in your account or the contact form an agent will be in touch as soon as they’re available. Thanks!

We're back! Here until 20:00 today to help with any ticketing queries. Got a question? Check out our helpdesk for more info! >> bit.ly/2ScR4ag

@Eimiclo @TicketmasterCS Did you get a number? I got the same issue

@TicketmasterCS Is there a way to speak to someone on the phone? I’ve been going back and forth with emails through live chat for over a week and still being sent the same automated response, it’s absolutely infuriating because clearly nobody is actually solving the issue!

@TicketmasterCS What am I supposed to do here?

@TicketmasterCS Ive just received yet another email which hasn't helped, only repeating the same alive I've been given for a week! I won't be able to attend my event at this rate??!

We're back! Here until 20:00 today to help with any ticketing queries. Got a question? Check out our helpdesk for more info! >> bit.ly/2ScR4ag