Argos

@SueMcdo45642983 I am sorry to know about the issue caused. Kindly contact us in private message for further assistance. -Impita twitter.com/messages/compo…

@Argos_Online And if I don't get this sorted, I'll be heading off down the ombudsman route

@Argos_Online spent over an hour trying to 'chat' with someone on the App. Absolutely no response whatsoever. Tried ringing, just going round in circles trying to get to the right department. Why do I have to make a minimum payment when my agreed plan is BNPL??

@Sexyscientist @fernnnbxo @MartinSLewis @TheFCA Hi Natasha, thank you for contacting Argos. You’re chatting with Ayaz. I sincerely apologise for the inconvenience caused regarding the Argos pay. Please let us know the details via direct message so we can assist you further. -Ayaz twitter.com/messages/compo…

@fernnnbxo @Argos_Online @ArgosHelpers @MartinSLewis @TheFCA Exactly, I have just raised a complaint about this with Argos Pay. Surely under the FCA this cannot be legal 🤷‍♀️

@Argos_Online @ArgosHelpers @MartinSLewis @TheFCA The new Argos Pay app is prohibiting people from selecting which payment plan they’re making payments to, meaning all buy now pay later plans will eventually be turned into normal credit with interest applied. Is this legal?

@AliHurrell I am sorry we do not hold any account details here as we are Customer Service for items purchased from Argos, you would need to speak to Argos Pay directly. Contact number: 0333 240 8002 Opening hours: Monday-Friday 9am-7pm, Saturday 9am-5pm, Sunday closed. Gee

@Argos_Online This is fucking ridiculous, the Argos Pay app has blocked my account and the phoneline is fucking useless, sort your shit out. How am I meant to make a payment ffs!!!!!!!!!

@SueMcdo45642983 I’m sorry to hear that. However, you’ll need to get in touch with us via direct message or phone so that we can assist you further 03456402020.

@Argos_Online The link to direct message doesn't work

@SueMcdo45642983 Hi, I am sorry to read that you are encountering problems contacting us. I have added the link below again for you to try once you have followed us @ArgosHelpers our official customer services to send and receive replies. Gee twitter.com/messages/compo…

@Argos_Online @ArgosHelpers I have tried messaging direct to a query I have. Link to direct message seems not to work

I've used Argos for years,and took advantage of the buy now pay later deals (always paying in full on time to avoid the hefty intrest)...this new @Argos_Online payment system just blows any budget apart..it's terrible..i won't be given them as much business in future.

@SueMcdo45642983 To help us look into this for you, could you please pop us a direct message. -mpita twitter.com/messages/compo…

@Argos_Online IT ISN'T AN ORDER!

@BakahJosephine I am sorry to inform you we are unable to share any details on public. Please send us a private DM so we can look into this properly and assist you as quickly as possible. - Dipak

@Argos_Online Still not working

@SueMcdo45642983 I am sorry to know that to help us look into this for you, could you please pop us a direct message with your order details? We’ll do our best to get it sorted for you as quickly as possible. -Impita twitter.com/messages/compo…

@Argos_Online If you read my message, I asked why I have to pay a minimum payment on an already previously agree BNPL plan. Surely the whole idea of BNPL, is that you pay in your own time, before the end of the plan???

@Jay_techx1 @crookesm I’m really sorry to hear about the issue caused. To help us look into this for you, could you please pop us a direct message with your order details? We’ll do our best to get it sorted for you as quickly as possible. -Impita twitter.com/messages/compo…

@crookesm @Argos_Online I can help send me a DM for help

@Argos_Online Hi, I'm trying to register for the Argos pay app with my surname, postcode and account number but it's not working. Argos Helpers seems to be no help. Can someone help please as I cannot make a payment. Thanks!

@crookesm Thanks for getting in touch. I’m really sorry to hear about the issue with Argos pay, I completely understand how disappointing that must be. To help us look into this for you, could you please pop us a direct message with your order details?

@BakahJosephine I understand that the link isn’t working. Please click the private message link again to try accessing it. If you’re still unable to get through the link, I would request you to initiate a live chat instead. We’ll be happy to support you once the chat is connected. -Sanjukta twitter.com/messages/compo…

@Argos_Online This private message link is not working

@Gaz_nffc @pokemondealsuk @PokemonStockUK Hi, I’m sorry for your trouble. Can you please drop us a DM with the following security details so that we can look into this? •Full name •Order number •Phone number •Email address - Saptarshi twitter.com/messages/compo…

@Argos_Online @pokemondealsuk @PokemonStockUK @ArgosHelpers I have done this, awaiting a response

@Argos_Online Just went to collect my Pokemon tins from Uttoxeter, max was 2 per person. They say you’ve told them to cancel one as it’s now only 1 per person. I’ve paid for 2, have to wait 5 days for a refund on one now. Can you confirm? @pokemondealsuk @PokemonStockUK

@BakahJosephine I understand that your question is a general one. To ensure we can definitively help you further and provide accurate guidance, please click on the link below to start a private DM, where we can review the details properly and assist you further. twitter.com/messages/compo…

@Argos_Online The question i asked is general. Why can I not make a payment to a specific plan or plans coming to an end soon. Why have you put everything together. I am sure this affects everyone not just me

@BakahJosephine I understand your concern. The reason we’re asking you to move to a private DM is because we cannot access or discuss Argos Pay account details, payment allocation, or plan‑specific balances in a public thread. This is a strict security and data‑protection requirement. twitter.com/messages/compo…

@Argos_Online I am not sending you a private message. Everyone here can benefit from the answer to my question. Why can't I pay what is due this month like before. Why have you combined all I can't make specific payments. After 5 days of trying to register how this nonsense.

@BakahJosephine Hi Josephine, I’m sorry you feel that way, and I want to reassure you that we’re here to help. Please send us a private DM so we can look into this properly and assist you as quickly as possible. -Sanjukta twitter.com/messages/compo…

@Argos_Online @DJAlanMorgan No one is sending u a private message respond publicly if u are not trying to rip people off! The old system was working fine!

@LoobylooFox Hi Louise, I’m sorry to hear about the issues you’ve experienced with the new app. Please DM @ArgosHelpers so we can help you with your query, thanks. - Dipak

@Argos_Online Nightmare with the new app, took me days to be able to upload it didn’t receive codes. Then it said that I needed to pay £0.00 or risk a late payment fee of £12.00. I got a late payment fee btw! And when I make payments the balance isn’t going down. Why change it!

@ICritchley41072 @couponfollow Hey Ian, Here is a link to our offers, argos.co.uk/events/voucher… -Chris

Hey @Argos_online I'm checking out... any coupon discounts available? couponfollow.com/site/argos.co.… via @couponfollow

@JimBeatty15 Hi, welcome to Argos. You’re speaking with Sneha. We’re sorry for the inconvenience caused and would like to review what happened. Please DM us your details so we can assist further. -Sneha twitter.com/messages/compo…

How can @Argos_Online advertise goods they don't have? Offer free gift with lego sets but don't have gifts for some weeks and can't get them. I was told by rude member of staff to ask lego, not her problem. Is this breaking the law? False advertising?