AskCurveUSA

@13tett @curve_usa Hey👋We are constantly finding ways to ensure Curve customers have positive experiences when they travel. To provide you with the best experience, please email your travel plans to support-us@curve.com.

@AskCurveUSA @curve_usa Can you guys share which foreign currencies are currently working on Curve cards? I'm trying to not get more embarrassment from getting rejected when I'm trying to buy things on my trip this time!

@flaco94ac Hello 👋 Welcome to Curve! We definitely plan to add Visa Credit cards in the future. We'll send out an update when the feature is ready to roll out!

@AskCurveUSA Will Visa Credit Card be added in the future? If so is there a timeline? I just created an account and just realized all my credit cards are visa…

@wimbet Hey👋Thanks for reaching out. Curve trims any trailing zeros off of the BTC value. We'll make sure to pass this feedback along to our Product team!

@AskCurveUSA Can we get a setting to change btc units to sats? Or at least have 8 digits?

@wimbet Hey👋this is a new feature and we'd love to hear more detailed feedback! Our support team will reach out to you shortly.

@AskCurveUSA Transfer received, and Rewards Balance is showing correct as $0 now. However, I am now unable to view my Rewards history.

@AskCurveUSA How soon is coming soon? Got any beta test coming up?

@rfclubTweet @13tett @zhbrass @amandaorson @curve_usa Great question! We recently updated our accepted currencies to focus on our current services & ensure the best experience for our customers. We plan to expand back out, but if you have an upcoming trip to Thailand, we would recommend an additional backup card!

@AskCurveUSA @13tett @zhbrass @amandaorson @curve_usa @AskCurveUsa I used the Curve USA card in Thailand in June 2022 successfully. Does it mean it will no longer work in Thailand in the future?

@amandaorson @curve_usa Transactions when I use the Curve card are going to Curve credit even tho I have other credit cards selected for default. I also have smart rules active. Now transactions are being declined because I don't have enough credit left on Curve credit. Help?

@lagzalot Thanks for letting us know! Please reach out to our support team at support-us@curve.com, and we'd be happy to assist!

@wimbet Hey👋Not right now, but we can definitely pass this feedback along!

@AskCurveUSA Is there anyway to generate a universal ref link I can share with anyone? Currently only see option to share person specific links

@rfclubTweet Hey👋Thanks for reaching out! Please contact our support team through in-app chat or by emailing support-us@curve.com and we can take a closer look.

@AskCurveUSA There is a new bug in Dec 2022. For transactions that are just in pending status (not yet posted), my linked credit card is charged (not pending) for the full amount. Please help fix it! thanks.

@13tett @zhbrass @amandaorson @curve_usa Hey👋Currently, we support transactions made in the following currencies: USD, CAD, EUR, GBP & JPY. Let us know if you have any other questions!

@AskCurveUSA @zhbrass @amandaorson @curve_usa I'm unsure about the airline transactions I haven't tried. But I did try using the card in Mexico City and it seems like the transaction wouldn't go through. So another question, are foreign transactions working? Thanks!

@abramovrafi @curve_usa This feature should be available in the near future! We will be sure to send updates about is release.

@AskCurveUSA @curve_usa I’ve been enjoying curve as my main card for everything, tbh. But today I tried withdrawing my bitcoin I’ve earned, didn’t realize it’s not even possible. When external wallet withdrawal support?

@byerswolf Thanks for letting us know! Please reach out to support-us@curve.com and our Support team will be happy to assist!

@Colton_JL @AskCurve @imaginecurve Hey👋this sounds like it could be a bug. Our support team would be happy to help. You can email them at support-us@curve.com or reach out through the in-app chat option.

@AskCurve @AskCurveUSA @imaginecurve @AskCurveUSA Why is your credit card service posting phantom charges and late fees then locking out accounts and making it impossible to see or pay those charges? Not even a linked card - it's your own card offering within the app SMH

@KommaWoW Hello! We are definitely working to add Visa credit support 💪 Stay tuned for updates!

@AskCurveUSA Are you guys ever going to add visa support?

@13tett @curve_usa @amandaorson Hey👋We're actively working on a solution for adding these card types, and we will certainly reach out once we have an update!

@curve_usa @AskCurveUSA @amandaorson Hmm, somehow the question I sent out over the weekend is nowhere to be found. Here goes again. Any timeline on when we'd have the ability to add Visa and (or) Amex cards to Curve? Excitedly waiting for this since I joined! Thanks!

@13tett @zhbrass @amandaorson @curve_usa Apologies for the confusion! We recently added support for airlines & all transactions should now be supported! If you continue to run into issues, please let us know. Thanks for being a Beta User!

@AskCurveUSA @zhbrass @amandaorson @curve_usa I did. Here's a quote as of Sep 28th. lmk if that's changed. "We humbly apologized for this matter. We do understand that you want to make transactions with airlines. However, this is still being worked on by our team. Please bear with us a little longer."

@13tett @zhbrass @amandaorson @curve_usa Hey👋We do support Airline Transactions. Please contact our support team at support-us@curve.com if you have a question about a specific transaction. We'd be happy to look into it!

@zhbrass @AskCurveUSA @amandaorson @curve_usa Hey Zach, I was told that Curve is not able to handle Airline Transactions yet and that they're working on it. This was more than a month ago. I'm not sure what's taking long for them to add a list of MCC codes. Probably Curve has not been approved to use the MCC codes themselves

@dscarfogliero Hey Dominick! Thanks for checking in. We're actively working on adding VISA credit cards, and we'll let you know once we have an update!

@sea_bourn Hey Travis! We are working quickly to support this and we hope to have an update soon!