Ask EmblemHealth

@Brooklynnn514 @nyphospital We appreciate you reaching out to us, we would love to help you. Please private message us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@nyphospital @AskEmblemHealth question, is this behavior allowed by my plan?

@nyphospital I would like to understand whether it is acceptable protocol for a lead nurse to refer to patients of a different race, ethnicity, or background as “these people.”

@LVikkiml @EmblemHealth Good morning, we appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

When you call @EmblemHealth's authorization # (866-799-7919), you get stuck in a phone tree that keeps going round & round w/o a real person to help. @AskEmblemHealth Is this how you treat your members?

@iamlichtman We appreciate you reaching out to us, we would love to help you. Please DM us your daughter's full name and DOB as it appears in our records, so we can investigate this for you. Thank you! OR

@Primetime_HBR @EmblemHealth We appreciate you reaching out to us, we would love to help you. Please private message us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@EmblemHealth @AskEmblemHealth I have talked to multiple representatives that have given me different answers in getting my medication covered that Ive been on for 2 years. Its beyond frustrating. I need someone to give me the correct answer. Gold Member

@romeystella We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@AskEmblemHealth why am I getting a change of notice about dental benefits after the change happened?? not one email or text notification in real time just a snail mail letter received on the 6th!!!!!!!!

@Einalem312 We appreciate you reaching out to us, we would love to help you. Please private message us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@AskEmblemHealth how much longer are we going to have to deal with going to outside labs for bloodwork! @MontefioreNYC please stop playing games billing for hospital visit when bloodwork is done at my doctor's office

@dave_roush_nyc @EmblemHealth We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@EmblemHealth @AskEmblemHealth Are you having issues with the login portal to your website? I cannot log in despite correct password, and attempts to reset password are not working.

@bgru13 @EmblemHealth We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@AskEmblemHealth @EmblemHealth your site isn't letting me login saying it can't find my credentials even though I spent the last 2 days on it, when will it be fixed?

@ferrari_birdman @EmblemHealth We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@EmblemHealth @AskEmblemHealth your company consistently misreads dental claims and make it difficult to fix. Also every time you press option 2 for a dental agent you never get one. Now I am getting a check in the mail that might possibly get voided because of your mistake.

@Primetime_HBR @EmblemHealth We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@EmblemHealth @AskEmblemHealth You want people to be in compliance in your weightloss program with wellspark but you can't access website or app while out the country. So now I can't login

@NightRoadsEnt @EmblemHealth We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@AskEmblemHealth @EmblemHealth is 877-765-9490 your number? I got a call saying there was important information about my health plan, but this number doesn't appear on your website or on my bill. Just wanted to make sure it wasn’t a scam?

@ferrari_birdman We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@AskEmblemHealth I called about the status of a dental claim. The agent put me on hold for 25 minutes and never came back on the line. Also, your IVR skill setting doesn’t work . Every time you select the option for dental you never get someone that handles dental.

@micaelad @ExpressScripts @wellsparkhealth We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@AskEmblemHealth @ExpressScripts @wellsparkhealth it has taken me about 10 hours and 200 dollars to get my RX. I HAVE JOINED WELLSPARK. PLEASE SOMEONE HELP ME GET MY RX THAT I HAVE A PA FOR. This has been going on for a month! IT SHOULD NOT BE THAT DIFFICULT TO GET MEDS.

@micaelad We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@AskEmblemHealth @ExpressScripts please help me, I have been back and forth with you guys for 3 weeks and lost many hours and dollars trying to get my medicine!!!

@heydonnelly We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@anilguptamd We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@AskEmblemHealth flu testing in office is not paid by emblem stating that it is a part of office visit . The PCPs have to pay money to buy these kits! Should they send these patients to urgent care or ER? A positive/ neg result has Rx implications

@LVikkiml We appreciate you reaching out to us, we would love to help you. Please DM us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@bigkev308 We appreciate you reaching out to us, we would love to help you. Please private message us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@AskEmblemHealth The LTSS TREATMENT IS ABSOLUTE TRASH. I was told to switch insurance but I thought after over ten years of membership, the treatment would be better. I would advise anyone after reaching senior status investigate other insurance options. How do you have a (cont)

@PrettyQuietMe We appreciate you reaching out to us, we would love to help you. Please private message us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@platanopesado We appreciate you reaching out to us, we would love to help you. Please private message us your full name and DOB as it appears in our records, so we can investigate this for you. Thank you!

@AskEmblemHealth why is it that I have to sign in to contact you and when I click messages I have to sign in only to end up having to go back to the contact us page which ask me to sign in and over and over and over can y’all fucking do anything right