AskTarget

#ProductRecall: Target recalls Spritz™ Hanukkah Dino Menorahs due to fire hazard. Return to Target store for a refund or contact Target for a prepaid return label. Questions? Contact Target at 800-440-0680 from 7 a.m. to 10 p.m. CT. More info at tgt.biz/8qu9lw

We're really sorry to hear about this experience. That’s absolutely not the condition you should receive any product in, and we understand how frustrating and disappointing that must feel. We’d love to look into this for you. Please DM us your full name, email address and the receipt/order number. Thanks!

@Target @Nespresso is there a reason i bought a brand new nespresso yesterday that’s clearly NOT new?? Why are we selling product that’s broken and previously used? I’m DISGUSTED???

Thanks for reaching out about your Target Optical experience. I’m sorry to hear about the issues you encountered with the password reset and support channels. To ensure the right team reviews your feedback, please submit your experience using the Target Optical Guest Care form here: tgt.biz/6010EKfom The appropriate partners will follow up within 5 business days.

@Target Optical is digital amateur hour. Forget password. The one they send is expired. Twice. I call the number they suggest. That number, “we can’t help. Use chat” That chat… automatically closes your chat without responding in any way. I guess they don’t like money.

Thanks for letting us know that the Gift Card you ordered off a Target Baby Registry is stuck. It's disappointing to hear that you never received it. We apologize for all the trouble. We'll need to verify your account before we can get started. Please provide your email and order number i a DM. Please review your account profile information and DM the total amount of savings as well the birthday MM/DD. Once these are confirmed we'll see how we can help. We hope to hear from you soon!

@AskTarget I ordered a gift card on Apr 9th for a baby registry. It is stuck and never sent, but when I go through your “help” (ha ha) online, it just sends me in circles, but no phone #. I will never order through your gift registries again!

Hello - Please dm us at the link so that we are able to document this, and get it to the appropriate leadership. Please include the store location, your full name, email, day and time as well. We look forward to assisting you and apologize for the experience. tgt.biz/Twitter_DM

@Target Racist staff - first time I felt like I was miskating the vibe but today a security person not only followed but then talked to his manager about my 'needs' as if I needed to be discussed. No one else was being followed or being asked about needing help-

We’re sorry to hear about the long checkout lines, that is certainly frustrating, and we appreciate you bringing this to our attention. Send us a DM with the Target store location, city, state, and the time of day, so we can share your feedback with the store directly. tgt.biz/Twitter_DM

@Target why would we as customers put up with this when Amazon delivers same day? Austin Tx

Hello! We apologize for the inconvenience. We did have a technology issue throughout the morning that affected many of our services and website/app features. They should be mostly up and running again soon, if not already. If you still need assistance, please send us a DM with your name and account email, and we'd be happy to look into this further for you. Thank you for your patience! tgt.biz/Twitter_DM

@AskTarget my team member discount isn’t appearing on my online order :(

We did experience an outage on tgt.biz/6011EK4Q5 today, but everything is back up and running at this time. Huge shout-out to our tech team superstars who worked quickly to get things resolved. We appreciate your patience and hope your shopping experience is smooth from here on out!

@AskTarget why is your app down again? Not giving me my purchase history etc. I have a pending drive up order 🤦🏼‍♀️

@ghosty4 Thank you for bringing this to our attention. We would like to share with the store leadership. Please DM us the store location, date and approximate time of visit. We look forward to hearing from you. - Monica

A bottle of @Hersheys #syrup still on the shelf at @Target in #April 2026 a year after it expired in #March of 2025. 😩

@momowhormori Apologies for the disappointment! Most of our sales and promotions are available on a weekly basis, typically from Sunday through Saturday.

@Target why did yall have to remove the additional discount on car seats 😭😭 this was $260 last night and I was going to buy it in the morning once funds transferred over and now it’s back to $327

We did experience an outage on tgt.biz/6011EK4st today, but everything is back up and running at this time. Huge shout-out to our tech team superstars who worked quickly to get things resolved. We appreciate your patience and hope your shopping experience is smooth from here on out!

Is something going on with the #TargetCircleapp because it’s say I have 5 Target circle bonuses but I don’t see anything @Target @TargetHelp_

We did experience an outage on tgt.biz/6014EK4sm today, but everything is back up and running at this time. Huge shout-out to our tech team superstars who worked quickly to get things resolved. We appreciate your patience and hope your shopping experience is smooth from here on out!

@Target your app is glitching AGAIN for pick up orders !!!

@heatha_ann Appreciate you contacting us. We’re here to help. DM us your name, email, and order number to get started. We look forward to hearing from you soon!

@Target please explain

@AsencioRicardo Hello! We apologize for the inconvenience. We did have a technology issue throughout the morning that affected many of our services. They should mostly be up and running again soon, if not already. Thank you for your patience!

@Target is there an issue with your website/app? On the app I can't retrieve my orders (online or store). On the website the ones in store are not working at all, and the online ones only work if you search for something.

@erocko38 Thanks for reaching out to us about your experience, and for your patience-everything should be good to go. Please let us know if you are still having any issues. Happy shopping!

@Target is your mobile app having issues? Same issue, two different phones, two different accounts. Can’t do a mobile pickup

@christinaCrusey Sorry for the disappointment, the Pokémon x Target collection has been very popular. Availability may change with store returns, and a second drop with new items is coming Saturday, June 6. Thanks for being an awesome Trainer!

@Target are you doing more Pokémon Drops since everything in my cart was taken out before I could even check out.

@crunknwj We understand how frustrating that experience is. Items can sell out quickly during checkout when inventory is limited. We appreciate you sharing this and will be passing your feedback along to the appropriate team.

@AskTarget I understand they sell out quickly. When but the page goes from "coming soon" to "sold out" with literally no option to buy in between, then that's a you issue. I was refreshing the moment they went live and it never changed out of coming soon till it was already sold out.

Omg @Target are we so fr right now? I was refreshing the page for the cross body bag at 8am and it NEVER showed available to order and it's now out of stock???? And when I tried the keyboard and added it to cart it said "not added to cart because of a delay" com the f on!!!

@Abcmsaj We appreciate you sharing this and will be passing your feedback along to the appropriate team.

@AskTarget Another thing - having a "max limit" of 4 per person on items that you know are being bought and resold online for more, is scummy

Target x Pokemon Clothing and Accessories Collection Drops This Weekend - In Stores 5/2 and Online 5/3 Full Collection: ➡️bit.ly/3RdRalo Select items, like Exclusive Poke Ball Kickballs, release later on June 6th! We'll post when they are available⚡️ #Pokemon #AD

@Phe_Diggs Due to high demand, items may appear late or sell out during checkout. We don’t have restock details to share, but your feedback will be shared.

@AskTarget You all didn’t even release at 8CST/9ET it was late and from the time it went to be able to put in cart to paying by the time apple pay circled it was gone, that’s an inventory problem. Will there be a restock?

@Target count your days because how was the windbreaker in my cart and I was pressing pay and it was no longer available?