Ask Support Team

@RoyalMail Checked opening of my local branch on your website earlier, which stated my branch was open. Turned up and it was closed. Not a good service, your website needs updating.

@RSupportte542 @RoyalMail I posted KD642648588GB on 27.04 first class signed for. It hasn't moved from the post office. It's an important timeframed legal document. Please look into this urgently.

@RoyalMail good morning I have sent a recorded delivery leter with tracking to Scotland for pension but I can see its been in Gatwick for 2 days now and its still is there a problem its a important letter

@RoyalMail Hi, I need help with 3 parcels – I never received collection codes and they may be returned soon. Can you assist please?

@RoyalMail You’ve delivered my parcel to the wrong address……Any chance you could find it!

@aliclarkbrown @RoyalMail That's nothing they sent me a message at 1:10pm saying I missed delivery despite me being at home waiting for it saying they attempted to deliver it at 1:17pm fk me royal mail are time traveller's. Now I'm getting the it's awaiting your collection.

Hey @RoyalMail ive a package at the wrong sorting office apparently. Been there for 2 weeks and nobody has even thought about sending it to the right one. Can’t speak to anyone about it - you’re impossible to get hold of, so do I just give up!?!!

@aliclarkbrown @RoyalMail Royal Mail have a big issue with ringing door bells

@RoyalMail my parcel said it’s delivered BUT the photo is for an envelope and not a first aider jkt I need for Wed please direct message me & I will give you the envelope tracking number and my hi vis jkt tracking number which are completely diff !!!! Please