Charlotte Coutillard

40 posts

Charlotte Coutillard

Charlotte Coutillard

@chcouti

Katılım Nisan 2012
69 Takip Edilen27 Takipçiler
Charlotte Coutillard
@RoyalMail Hi, I need help with 3 parcels – I never received collection codes and they may be returned soon. Can you assist please?
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Charlotte Coutillard
Charlotte Coutillard@chcouti·
@EmiratesSupport Thanks but my flight is tomorrow early morning so I need to know if I go to airport or no as it showed still scheduled
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Emirates Support
Emirates Support@EmiratesSupport·
@chcouti Hi Charlotte, thanks for sending us a DM. Please note that due to the current situation, our contact centre is experiencing significantly higher than usual volumes. We will do our best to reply within 48–72 hours. Thank you for your patience and understanding.
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Emirates Support
Emirates Support@EmiratesSupport·
⚠️ Customers who have been rebooked to travel on these limited flights will be contacted directly by Emirates. Please do not go to the airport unless you have been notified.
Emirates Support@EmiratesSupport

Emirates will begin operating a limited number of flights commencing on the evening of 2 March. We are accommodating customers with earlier bookings as a priority, and those who have been rebooked to travel on these limited flights will be contacted directly by Emirates. Please do not go to the airport unless you have been notified. All other flights remain suspended until further notice. Emirates continues to monitor the situation, and we will develop our operational schedule accordingly. Updates will be published on emirates.com and our official social media channels. We would like to thank our customers for their understanding and patience. The safety and security of our passengers and crew remain our highest priority.

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Charlotte Coutillard
Charlotte Coutillard@chcouti·
@EmiratesSupport need your urgent help - I am alone and I am unable to check in on my flight - should I head in to the airport? Unable to contact you.
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Charlotte Coutillard
Charlotte Coutillard@chcouti·
@EmiratesSupport Hello, I have a flight tomorrow to Glasgow and there is still no communication and I am unable to change it as you requested. I am unable to reach you over call… can you DM urgently please? Thanks
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Emirates Support
Emirates Support@EmiratesSupport·
Due to multiple regional airspace closures, Emirates has temporarily suspended all operations to and from Dubai, up until 1500hrs UAE time on Monday, 2 March. If you are booked to travel before or on 5 March, your options are: ✈️Rebook on an alternate flight. You can rebook on another flight to your intended destination up to 20 days from your original date of travel. If you booked your flight with a travel agent, please contact them. If you booked with us directly, contact us at emirat.es/support. 🎫 ⁠Request for refund. You can request for a refund of your ticket by completing the refund form at emirat.es/refund if you booked with us directly. If you booked your flights with a travel agent, please contact them. We urge all customers to check emirat.es/flightstatus before proceeding to the airport. Customers impacted by flight cancellations must contact their travel agency for rebooking. If booked directly with Emirates, please contact us at emirat.es/support. Customers are requested to ensure their contact details are correct by visiting emirat.es/managebooking to receive updates. We are actively monitoring the situation and engaging with relevant authorities. We apologise to customers affected by disruptions for any inconvenience caused. The safety and security of our passengers and crew remain our highest priority.
Emirates Support tweet media
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Emirates Support
Emirates Support@EmiratesSupport·
Regional airspace closures have caused disruption to several Emirates flights. Emirates urges customers to check emirat.es/travelupdates and emirat.es/flightstatus for the latest updates. We are actively monitoring the situation, engaging with relevant authorities, and adjusting our operations in line with the latest developments. Emirates adheres to all regulatory requirements and follows guidance issued by aviation authorities. We apologise to customers affected by disruptions for any inconvenience caused, and we are assisting them with rebooking, refunds, or alternative travel arrangements. The safety and security of our passengers and crew remain our highest priority.
Emirates Support tweet media
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Emirates Support
Emirates Support@EmiratesSupport·
Due to flight disruptions, our contact centre is experiencing higher than usual volumes. If your travel is not urgent, please visit emirat.es/flightstatus for the latest updates on your booking, and call us at a later time. Thank you for your understanding.
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Emirates Support
Emirates Support@EmiratesSupport·
Due to multiple regional airspace closures, Emirates has temporarily suspended all operations to and from Dubai, up until 1500hrs UAE time on Sunday, 1 March. If you are booked to travel in the next 72 hours, your options are: ✈️ ⁠Rebook on an alternate flight. You can rebook on another flight to your intended destination up to 10 days from your original date of travel. If you booked your flight with a travel agent, please contact them. If you booked with us directly, contact us. 🎫 ⁠Request for refund. You can request for a refund of your ticket by completing the refund form if you booked with us directly. If you booked your flights with a travel agent, please contact them. We urge all customers to check flight status before proceeding to the airport. Customers impacted by flight cancellations must contact their travel agency for rebooking. If booked directly with Emirates, please contact us. Customers are requested to ensure their contact details are correct by visiting  emirat.es/managebooking to receive updates We are actively monitoring the situation and engaging with relevant authorities. We apologise to customers affected by disruptions for any inconvenience caused. The safety and security of our passengers and crew remain our highest priority.
Emirates Support tweet media
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Charlotte Coutillard
Charlotte Coutillard@chcouti·
@IDFmobilites Bonjour, j’ai rencontré un problème avec mon ticket RER : une erreur s’est produite lors de son utilisation et je n’ai pas pu effectuer mon trajet correctement. Est ce possible de m’aider à procéder à un remboursement comme indiquer dans ma demande de support?
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Charlotte Coutillard
Charlotte Coutillard@chcouti·
@Orange_France toujours pas de réponse claire de vos équipes sur un délai pour raccorder la fibre. Est ce qu’il est possible d’escalader et d’intervenir avant Noël? Merci
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Charlotte Coutillard
Charlotte Coutillard@chcouti·
@Orange_France pas d’Internet encore une fois car intervention mal préparée, y a t’il un espoir d’avoir une intervention lundi et enfin avoir internet?
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Charlotte Coutillard
Charlotte Coutillard@chcouti·
@Orange_France @Sosh_fr pas d’Internet encore une fois car intervention mal préparée, y a t’il un espoir d’avoir une intervention lundi et enfin avoir internet?
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