Mr Avik Panda

5.2K posts

Mr Avik Panda

@Avik24

Katılım Şubat 2015

121 Takip Edilen7 Takipçiler

@bsnl_care carry on your 2G network coverage another number XX11 beside XX51 discontinued from recharge. More than enough time given to bring 4G network coverage in my location over 6months highlighted the concern docket after docket open & closed even CPGRAMS complain closed

BSNLCare@bsnl_care

@Avik24 Dear Customer, We sincerely apologize for the inconvenience caused. We want to inform you that our team is actively working on your complaint number (C3023129459676) and will contact you soon with a better solution. Thank you for your patience. Regards, BSNL-Care (Yash)

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Mr Avik Panda@Avik24·1d

@bsnl_care docket closed without stating resolution stop replying the same thing again & again for the last 6months. Be ashamed @BSNLCorporate in 2026 still providing 2G network where other operators provide 5G coverage shame shame shame @Officejmscindia @CMDBSNL @BSNLCorporate

BSNLCare@bsnl_care

@Avik24 Dear Customer, We sincerely apologize for the inconvenience caused. Our team is actively working on your complaint number (C3023129459676 ) and will get back to you with a resolution soon. Thank you for your patience. Regards, BSNL-Care (Sonu)

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Mr Avik Panda@Avik24·1d

@bsnl_care docket after docket for 6months no resolution only closure of dockets never @BSNLCorporate will be able to provide 4G network coverage in my location so customer decided to discontinue recharge of all numbers waste of hard earned money on old outdated 2G network

BSNLCare@bsnl_care

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Mr Avik Panda@Avik24·1d

@bsnl_care docket after docket registered & closed fake resolved although output is big ZERO for last 6months. This is your so called 4g network in 2026 still getting 2G network in 5G/4G handsets. Shame on @BSNLCorporate this is your network reality Sir @Officejmscindia @CMDBSNL

BSNLCare@bsnl_care

@Avik24 Dear customer, Greetings of the day! We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number C3023129459676. Thank you for your patience. Regards, BSNL-Care (Lokendra)

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Mr Avik Panda@Avik24·1d

@bsnl_care what resolved no 4G network coverage incoming calls sms available against said prepaid number. Fake resolved shame on @BSNLCorporate

BSNLCare@bsnl_care

@Avik24 Dear Customer, Greetings of the day! We have received remarks from the concerned department stating that the issue has been marked as ''the issue has been resolved." If you are still facing the same issue, please feel free to contact us. Regards, BSNL Care(Sonu)

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Mr Avik Panda@Avik24·1d

@bsnl_care 6months your team could not find a solution one and only solution bring 4G network coverage at my location until then make incoming calls sms available against prepaid number XX51. Check the reality Sir @Officejmscindia @CMDBSNL no 4G network coverage except rooftop

BSNLCare@bsnl_care

@Avik24 Dear Customer, Greetings of the day! Sorry for the inconvenience caused to you! We would like to inform you that our team is working on it, will get back to you with better resolution Thank you for your patience. Regards, BSNL-Care (Nisuhka)

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Mr Avik Panda@Avik24·1d

@bsnl_care what resolution? Team working endlessly for 6months in bringing 4G network coverage but miserably failed customer still on 2G network on 5G/4G 2100/700 band handsets. At least make the incoming calls & sms available until 4G coverage is available at our location.

BSNLCare@bsnl_care

@Avik24 Dear Customer, We sincerely regret the inconvenience caused to you. Please be assured our team is working on your complaint number (C2723128000349) and a resolution will be provided at the earliest. Thank you for your patience and understanding. Regards, BSNL Care (Kusum)

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Mr Avik Panda@Avik24·1d

@BSNLCorporate last 6months try to get 4G coverage but limited to 2G coverage after repeated dockets & CPGRAMS complain not able to get 4G network except rooftop so choose to discontinue recharge presently in prepaid number XX851 soon another XX711. Carry on your 2G service.

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Mr Avik Panda@Avik24·2d

@bsnl_care good lame excuse for providing incoming calls sms on prepaid numbers not recharged from 2021/2022/2023 but many prepaid numbers not recharged for few months incoming calls sms available just for my highlighted prepaid number policy applies total unfair @BSNLCorporate

BSNLCare@bsnl_care

Dear Customer, Greeting of the day! Thank you for your feedback. We understand your concern about the availability of incoming services on prepaid numbers that haven't been recharged since 2021/2022/2023. This discrepancy is likely due to system configurations and policies, and we acknowledge that it may feel unfair. We are working on improving service consistency and fairness for all customers. We appreciate your patience and will ensure your concern is reviewed. Regards, BSNL Care (Nishant)

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Mr Avik Panda@Avik24·2d

@bsnl_care why not barred for prepaid numbers not recharged from 2021 ? Do want such numbers where recharge is not done from 2021/2022/2023 although incoming calls & sms available. The question is why such discrimination between prepaid numbers? Totally unfair of @BSNLCorporate

BSNLCare@bsnl_care

@Avik24 Hi, Thank you for reaching out. Free incoming calls and SMS are barred when a prepaid number is inactive for an extended period. Please visit the nearest BSNL Customer Service Center or contact customer care at 1800-180-1503 for further assistance. Regards, BSNL Care(Pravesh)

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Mr Avik Panda@Avik24·2d

Due to non working days @UnionBankTweets crediting monthly interest against fd on 29Mar2026 although @pnbindia waiting for last day 31Mar2026 for crediting monthly interest on fd many senior citizen relay on monthly interest. So @pnbindia credit monthly interest on fd by today

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Mr Avik Panda@Avik24·2d

@bsnl_care ok but the rule applies to all prepaid numbers. Although prepaid numbers not recharged from 2021/2022/2023 even numbers activated by 1 recharge offer getting incoming calls & sms. Why the highlighted number XX51 incoming calls & sms barred ? Why such discrimination ?

BSNLCare@bsnl_care

Dear Customer, As per TRAI guidelines, if you do not recharge your BSNL SIM, it moves to grace period 1, which lasts for 7 days after your recharge validity ends. During this period, your incoming calls remain active. However, after 7 days, your SIM moves to grace period 2, during which both incoming and outgoing calls are suspended. These services will resume once you recharge your account. Regards, BSNL Care (Sangita)

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Mr Avik Panda@Avik24·2d

@bsnl_care not suggestion customer incl. us not recharged their prepaid number from 2021 getting free incoming call & sms although the highlighted prepaid number not recharge for 8days both incoming calls & sms barred why ? such discrimination between customer at @BSNLCorporate

BSNLCare@bsnl_care

@Avik24 Dear Customer, Greeting of the day! Thank you for your feedback. We will forward your suggestion regarding incoming call charges to the relevant department for consideration. Regards, BSNL-Care(Pravesh)

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Mr Avik Panda@Avik24·2d

@bsnl_care the said docket C2723128000349 for what issue ? clarify ? As mentioned yesterday telephone is working from 28Mar2026 evening which was dead frm 24Mar2026 after ont change so no question of team working actively matter already resolved.

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Mr Avik Panda@Avik24·2d

@sky_proiptv why Bengali not available under the News category before election time incl. Bengali immediately also bring Skypro FREE pack for @BSNLCorporate fiber customers

Mr Avik Panda@Avik24

@sky_proiptv bring back SkyPro packs at 0 for @BSNLCorporate fiber customers also add Bengali news channels under ALa Carte other language available under news category

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Mr Avik Panda@Avik24·3d

@BSNLCorporate @bsnl_care finally on the 5th day evening the telephone started working after the intervention of NOC/NIB Durgapur Team. Telephone was not working from 24Mar2026 soon after ont replacement service should be more prompt in case of any issue highlighted.

Mr Avik Panda@Avik24

@bsnl_care your team is endlessly working in what ? Stop fooling ont fault despite the configuration done by SDE Raniganj and check by NOC Durgapur telephone is not working VOIP status "registering" not registered. One and only solution replacement of fault ont installed on 24Mar

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Mr Avik Panda@Avik24·3d

BSNLCare@bsnl_care

@Avik24 Dear Customer, Greetings of the day! Sorry for the inconvenience caused to you! We would like to inform you that our team is working on it C2723128000349 , will get back to you with better resolution Thank you for your patience. Regards BSNL- Care (Pravesh)

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Mr Avik Panda@Avik24·3d

@bsnl_care apologies big promising words won't do want the telephone service working immediately already 4days w/o telephone service. Shame on your fiber service @BSNLCorporate all interested customers think twice to switch to @BSNLCorporate fiber. Most horrible pathetic service

BSNLCare@bsnl_care

@Avik24 Dear Customer, We apologize for the inconvenience caused. Our team is working on your complaint number (C2723128000349) and is committed to resolving the issue. We understand your frustration and kindly request your patience as we work on a solution. Regards, BSNL-Care

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Mr Avik Panda@Avik24·3d

@BSNLCorporate what the hell going telephone not working frm 24Mar2026 after ont replacement raise the concern to LCO ,officer Tarasankar Giri & NOC Durgapur. Customer is paying for the service it's not given free of cost. Fedup to hear team is working @CMDBSNL @Officejmscindia

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Mr Avik Panda@Avik24·4d

@bsnl_care last 6months docket after docket complained lodged at CPGRAMS but no 4G network coverage except rooftop. CPGRAMS complain closed with excuse of not using a 700band handset although customer using 700band supported handset. Here is the reality @CMDBSNL @Officejmscindia

BSNLCare@bsnl_care

@original_Saby Hi, We are pleased to inform you that BSNL's 4G network has been successfully launched across India, providing you with faster and more reliable service. The rollout of 5G service is underway and we will update you as soon as it is officially launched. Regards, BSNL Care(Kusum)

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Keşfet

@bsnl_care @BSNLCorporate @Officejmscindia @CMDBSNL @UnionBankTweets @pnbindia @sky_proiptv @elonmusk