Bell Support

Some customers may be experiencing service interruptions in Binbrook/Hamilton Ontario due to infrastructure damage caused by copper theft. Our teams are on-site working to restore services as quickly and safely as possible. Thank you for your patience.

@dizzylazypixel It checks the network outside your home, optimizes and reboots your equipment, and can help you book a technician if needed. You can access it here: m.bell.ca/tool-vr ^FP 2/2

@Bell_Support why is your internet so unstable?!?!? There’s been frequent outage in my area over the weeks. Seriously, what is going on? I should switch to Rogers now!!

@dizzylazypixel We’re sorry you’re running into issues. Have you tried our Virtual Repair Tool? It can detect and fix most concerns with Fibe Internet. 1/2

@rcherian1968 Hi there, thanks for reaching out to us about this business concern. If you do require immediate assistance, please contact our business team directly at 1-800-668-6878. We can also assist you via Direct Message. Let us know if you require further help. ^KM

@Bell_Support . Our pharmacy relocation was scheduled on 10th July, though disconnection happened, the reconnection of services has not happened till date. The location is 2 George St, North Stormont, ON K0A 1R0. @medicaid ⁠@EricDuncanSDG @SDGCounties @NolanQuinnMPP

We are actively monitoring the spread of wildfires throughout Ontario. Our teams are working to mitigate the impacts of fires to keep our customers connected. bell.ca/Residential_se…

@vandewallefarm We would need you to DM us as invited to obtain details needed. We encourage anyone who is having concerns to reach out for further review and guidance. Thank you

@Bell_Support Hi there, Please comment here. Apparently we are not alone with this concern!!! Thankyou

Hey @Bell_Support how come cellular service is getting worse and worse in rural Ontario? Phone calls are hit and mostly miss, and data is generally 3G (so nothing) in areas where we used to be able to get data?

@vandewallefarm Hi there, Please DM us at any time for further review and discussion. Thank you

@Bell_Support Thanks for your standard reply. The problem has nothing to do with me contacting your call center. I already wasted several hours being put on hold and then transferred just to be put on hold again. This is a @Bell_Support issue. @JohnNaterMP.

@FieldTalk Please DM us for further review and discussion. Thank you

@vandewallefarm @Bell_Support This seemed to happen about a month ago in our area. Phones now go to lte or 3G and have no data capability for some reason.

@theresemacdona6 Hi there, thanks for reaching out to us about this situation and would like to investigate further. All we would require is your account information with more details within a Direct Message, and we'll go from there. ^KM

@Bell_Support 9am too late when your workers are due out at 8am to do a job. Please contact me stat about connecting customer in Lucan, Ontario.

@Chilly_TheDog Hello, we're sorry to learn about this. We'd like to look into this further for you, please DM us the account details, thank you

@Bell_Support There is a Issue with the Internet in Sault Ste Marie and it Errored out and gave me a 1202 error.

@pye_jimmy Please DM us for further review and discussion. Thank you

@vandewallefarm @Bell_Support The second I can I will be going back to Rogers and never looking back.

@DanielSchwenk1 Please private message us for further review and discussion. Thank you

@vandewallefarm @Bell_Support @TELUS in rural Alberta is unusable. Almost no point in having a phone - can’t make or receive a call and nothing will load

@YamiYukiSenpai Please send us a Direct message with your account information, and we will do our best to help.

@Bell_Support Already did

@Bell_Support internet just went down in my house at Vaughan. Are there any outages right now?

@KellyCreekDairy Hi! This definitely doesn't sound like the experience we strive to provide! We would love to take a more in-depth look into this for you. Please don't hesitate to send us a DM and we can work together on your concern. Thank you. >ME

@SflJim @vandewallefarm @Bell_Support We had the same. Rural tower went down…got told it would be fixed shortly. A year later same tower still not working. They gave us credit for one month of data when for over 2 yrs we had no data. 🤷‍♂️

@AACEIMSAC Hello there. Thank you for reaching out. If there is anything we can do to help, please send us a Direct Message, we're here to help. Thanks ~MS

Bell Internet down from June 26 and restored modem replaced. Now Wi-Fi pods have not worked, despite being replaced 3 times. spent 10–15 hours phone with support and requested an in-home technician. @Bell_Support threatened with a $75 charge for a service visit #shame @Bell

@Thatonegum Perfect! We see your private message and will meet you there to assist as soon as possible. Thanks!

@Bell_Support DM sent

Hey @Bell_Aliant @Bell_Support, I noticed you increased my phone bill by $7 overnight. I’ve been with you guys for years and I also have my internet through you, so this isn’t acceptable. If I cannot get my phone bill lowered, I’m going to have to shop around.

@AmitJai20 Hi! This definitely doesn't sound like the experience we strive to provide, Amit! We would love to take a more in-depth look into this for you. Please send us a DM and we can work together on your concern. Thank you. >ME

@Bell Pathetic service. My monthly payment was deducted, then reversed and I was charged a $30 NSF fee 3 times. Bell store told me to call Bell Finance Support, but my outgoing calls are barred.Why can't store handle billing issues? Very frustrating. @Bell_Support