Bell Support

@YoSoyUnArtista Hi there, Please private message us for further review and discussion. Thank you

@Bell_Support There's something very wrong here.

@brianvi03340131 We sincerely regret to learn that you are experiencing difficulties with your service. To enable us to assist you optimally, we kindly request that you provide your account information via a direct message. This will allow us to deliver the full assistance required.

@Bell_Support I really need help both VIP2502 receivers are not working properly cuts in and out constantly been changed several times. Constantly having to reboot systems right now it forced a TV reboot all lights are on 2502 bars green now but mostly orange .

Service has been restored for customers. If you are still having issues, please contact us at support.bell.ca. Thank you for your patience.

Some customers in northeastern and central Ontario may be experiencing issues accessing 9-1-1 from a home phone. If you need to reach emergency services, please use a wireless device or contact local authorities. We are working to restore service as quickly as possible.

@dyslexicpimp Hi there, thank you for your inquiry. Please send us a DM and we'll do our best to assist you. ^JL

@Bell_Support I want to switch to Bell Fibe but it says max 50Mbs available at my address. I had the similar issue with current ISP until they discovered a database issue which had my address as commercial. Can you help check the DB or do a feasibility check? I need that Bell Lightning!

@CodBorg Newfoundland & Labrador is serviced by Bell Aliant. Please contact them directly through their X (Twitter) page here: x.com/Bell_Aliant for further assistance.

@CodBorg Thanks for reaching out! We’d be happy to take a closer look at your options. Please send us a DM with your account details so we can review everything for you. ^FP

@Bell_Support There's a new provider coming to our area in 2 weeks, offering TV & Fiber internet. It's about $55 cheaper than what I pay Bell. It's a guaranteed price for 36 months. My Bell package has credits that will expire this year. Are their options for me?

@gibsonont Hi there, thanks for reaching out to us about this cable concern. We do want to make sure that this matter does get properly addressed. All we would require is the closest service address within a Private Message, so we can alert the appropriate team. ^KM

@stemvox Hi there, sorry to hear you are having issues. If we can help, please DM the account number to us, and we'll do our best to assist you. ^JL

LOL. “…preparing to respond quickly…” Unless it’s your home service and it’s convenient for @Bell_Support. How do you get your Fibe service restored after normal work hours? You can’t. At least not where I live. We switched our cell service here because their coverage was awful. Now we’re switching to @Rogers because their @Bell_support Fibe service is anything but support. Just brutal! @GreyCounty

With freezing rain predicted for Quebec and Eastern Ontario tomorrow, our teams are preparing to respond quickly and safely, to keep our customers connected. We’ll be posting updates here. Please stay safe and remember to fully charge your devices in advance of the storm.

Service has been restored for customers. Customers who are still experiencing issues should reboot their set top box / internet modem by physically unplugging the power and then plugging it back in. Thank you for your patience.

High winds are currently impacting parts of our network, and some customers may be experiencing outages. Our teams are actively working to restore service as quickly as possible. We appreciate your patience.

We’re expecting high winds across the Eastern Ontario and Quebec. Our teams are ready to respond. Stay safe and remember to charge your devices

@magoo360 Hi there, we are sorry to hear that you are having trouble at this time. In order to investigate further, please provide us with your full service address within a Private Message. ^KM

@Bell_Support There appears to be a Fibe TV and internet outage in part of Toronto. Tried rebooting my modem but it's showing a low fibre signal message. M1K postal code.

@brianvi03340131 Please private message us at any time for further assistance and guidance as needed. Thank you

@fubarbooyah Hi there, Please direct message us for further review and discussion at any time. Thank you

@Bell_Support well another unsuccessful phone call to Bell Canada. Sent my iPhone 16 pro max back 3 months ago by courier as requested when I updated plan. Bell lost the phone, charged me for not returning phone, Bell found phone, promised to credit over $700 back. Nope!!

@airbus63 We are glad to know. You are most welcome. Feel free to contact us if you require further help.

@Bell_Support Ok… very strange… they are both up now. 🤷‍♂️🤷‍♂️ thanks for the quick reply TJ! 👍

@Bell_Support Why on all the stations airing the #Oscar both on ABC & CTV it’s a black screen, but in the guide, you can see the video in the corner?

@airbus63 We can transmit a live channel's signal provided to us. If this happens to these specific channels only on live TV, these are not controlled by Bell. Thank you for your patience and understanding. 2/2

@airbus63 We would strongly recommend trying the alternative platforms to watch the Oscars at this time if live channels are interrupted. We do not see any report of issue. The content on a channel is under the discretion of who owns and manages the rights to broadcast. 1/2

@Bell_Support Didn’t do a thing… and it’s only the Oscars and just CTV & ABC…🤷‍♂️

@SimchaB Hello, we're very sorry to learn about this. We'd like to look into this further for you, please DM us the account details, thank you

@Bell_Support No internet since around 4PM. When can I expect service?