TELUS

@strongbuike7 We can have a closer look with you. Kindly PM us so we can gather more details on the billing. Thanks! x.com/messages/compo…

@TELUSsupport @TELUS what’s happening. Why is @Bell also sending me a bill.

- Why is Bell sending me this, I am not subscribed to Bell network, I moved the number to Telus. And why sending me this July 14th other than 9th of every month which they used to send bill. I will gather these informations and take it to the police. Let me know what is happening

@kFaNsUpAfLy Thanks !

@TELUS Im in Vancouver bc

@TELUSsupport @TELUS if there is a known issue with @SamsungMobile phones not receiving calls, pls issue a statement rather than leave customers with no resolution.

@kFaNsUpAfLy Where are you located ? My contact in level 3 support told me about a similar issue affecting all devices on 5G but it should be resolved.

@TELUS Im pretty sure we determined its a Samsung issue

@kFaNsUpAfLy The challenge is to find out if the issue is related to an update on the network or the devices.

@TELUS Awesome, it took several tech support agents not knowing how to ssolve the issue before I found one who said I wasn't the first person having the issue and knew the fix

@Silver_Clambo Hi! How can I help?

@TELUS quick question the time that is display at the door is that a sugestion because the employer at the corner of masson street seem to think so

@kFaNsUpAfLy Thanks for the details ! I'll look into it since my S25+ is on 5G and I didn't notice anything. I'll try to find more information about this issue, thanks.

@TELUS I was told by tech support that its a known issue that some Samsung devices cannot receive calls and the only way to bypass this until @SamsungMobile comes up with a fix in an update is to force LTE not 5G

@CDXXST1R Sorry about the long wait. Were you able to get through to our team? Please feel free to send us a DM if there's anything we can do to be of assistance!

I will make it my life’s mission to discourage ANYONE from EVER signing up for services from @TELUS. Customer service 0/10. Service, 0/10 (always said I was roaming). Understanding a word that comes out of their mouths 0/10. The worst services I’ve ever paid for!!!!!!

Hey Lindsey! That is definitely a tough spot to be in while you're already dealing with the stress of a move. We'd like to take a closer look at your account options to see how we can better assist with this transition. Whenever you have a moment, please send us a PM so we can connect directly and review this with you.

@telus it’s absolutely crazy that we can’t put our home security on hold for 2 months while moving without having to pay out the remainder of our contract. The best solution is to contact the purchasers of our sold house to “take over our contract”

@mimilee_CA I'm assuming that the phones were already on the market when the change was done.

@TELUS Well then, it would have to be before 2000 as the box says “Clearnet”

@TELUS look what I found!!

@mimilee_CA In 2000, TELUS bought Clearnet and I remember because I was working for Bell in 2000.

@TELUS When did you named as Telus from Clearnet?

@okseuI Hey there! We want to help take some of that stress off your shoulders. Please send a private message our way and what's going on. We'd be happy to look into this and help you out directly. x.com/messages/compo…

@TELUS @TELUSsupport you guys are giving me the worst stress ever right now omfg

@NataliaPardalis Thanks for the information Natalia, can you follow us so that we can DM please ? We'll need more details in order to help, thanks ! x.com/messages/compo…

@TELUS Thank you …. My new internet is only working in part of my house. I work from home so I can’t use internet in my home office

Update your internet @TELUS says yet now I don’t have internet in my home office

@purerubies Les compagnies de télécommunications Canadiennes doivent composer avec une réalité unique au monde, un grand territoire qui est peu peuplé. Ce n'est pas parfait mais elles font des efforts pour maintenir la délicate balance de qualité et abordabilité.

@ivandemigoal @TELUS nos telecoms sont horribles et vont toujours l'être pis c'est décalissant payer autant cher pour de la vidange pis c'est somehow légal

Telecommunications companies in Canada are a complete joke. Tell me how ordering an eSIM from @TELUS takes three days and the order still hasn’t even been processed. I ordered an eSIM because I wanted it instantly, not to wait until the Habs make an offseason move lmao

@seanhhm A return home for Lafrenière... I like it.

@TELUS Still holding out on this

@seanhhm Let's hope he does ! Considering the Habs had a good season, what do you suggest in terms of move ?

@TELUS @ivandemigoal But is he gonna get his eSIM before Kent Hughes makes a move? Clock is ticking telusmin

@reparkable Hi Robert, follow us so that we can DM and we'll do our best to answer your question, thanks ! x.com/messages/compo…

@TELUS @ControlDNS can you confirm this?

@TELUSsupport do you know why Telus is backhauling all Canadian traffic through Toronto? This is not ideal living in Vancouver. @TELUS