Beth Casey

@Alice_Ryan @WaterstonesN8 @BannersN8 @sophwhitehead95 @alice_ryan I live a 3 min walk from Waterstones C.End. I’m sorry I missed you (on holiday), but can’t wait to get home and read the book xxxx

Arrived early (& nervously) for my reading @WaterstonesN8 last night so went to @BannersN8 with @sophwhitehead95 for lemonade. When I told waitress Joanne how nervous I was the staff all came out to wish me well!Love N8!Thank you to Cath, Lauren & Rebecca for a wonderful event!

@Chronopost you delivered a package to me with the wrong contents inside. I can see the name of the person it should be delivered to. Who / how can I contact you in english please

@MotelOne Im trying to contact you about a Group Booking, but the form keep timing out and erroring. Can you please DM me and tell me how to contact you

@RoyalMail you asked me to send you a DM re a missing package... and you haven't replied. Can you please do that.

@British_Airways 3 days trying to contact you now: I have been hung-up on 3x Waited for 60+ minutes on hold DM'd 4 times. BA cancelled their flight and said I cannot do a refund thru "Manage your booking" online... so what now? We have to pay £700 for flights you cancelled????

@British_Airways @debbiejskelton @British_Airways I have been cut off 3x now, waited upwards of an hour on hold, DM'ed you etcetcetc.... I cannot get my refund thru "Manage Your Booking" - can you PLEASE respond

@debbiejskelton Send us your booking reference via DM along with as much information as possible so we can take a closer look. We'll also need you to confirm your full name and contact details. We may need to ask you a few more questions for data protection. Tony

British Airways offers its customers access to an interactive map to check the travel restrictions and entry requirements of any of its destinations: #requirements" target="_blank" rel="nofollow noopener">britishairways.com/en-gb/informat… Check replies to this tweet for more information

@British_Airways there has got to be an easier way to get a refund for flights YOU cancelled. This morning I have been hung-up on 3 times and waited on hold for more than 30 mins twice. CAN YOU PLEASE give me some guidance on how to do this other than waiting on the phone???

@RoyalMail i received an email 14/12 w/ a tracking number but the package hasn't arrived & your website now says tracking is not available. How can I find my package????

@British_Airways wow. WORST customer experience. 15 emails saying check in online. I try to, get an error and wait 15 minutes on hold. Your agent is incredibly rude to me & hangs up. Why are you sending emails telling people check in online when policy is they have to go the desk

@British_Airways you tell me there is an error checking-in online and to call you. I call, I’m waiting 15+ mins on hold. What is going on?

@HMLandRegistry @HMLandRegistry we have been waiting for 8+ weeks now for a simple land lease, this is causing massive delays and fees for us. What is the hold up? It is making everything very stressful

Our GOV.UK page has information on how our services are being impacted during the coronavirus outbreak. If an urgent application is delaying a transaction, you can request to have it expedited. If approved, we will process it sooner gov.uk/guidance/coron…

@Czaroline @SentimentalPod Please DEAR GOD do Summer Sisters by Judy Bloom @Czaroline @SentimentalPod

Join us for our virtual learning event, #SalesforceLive: EMEA, on June 18th. Hear from EMEA's top Trailblazers around one theme - how to reopen safely and get back to growth. ctt.ec/9K4x3+

@Anna_Hope @CarolineWAgent @BookeditorJane @alisonbarrow @thatvickypalmer @DoubledayUK @Joey_tea My favourite book this year @Anna_Hope - I’ve recommended to all my friends and 5 have bought it so far. I won’t stop until they have all read it and recommended! X

@thehighlowshow Done!!

If you enjoy the High Low and have a spare minute, you can vote for us in the British Podcast Awards britishpodcastawards.com/vote We appreciate it 🤗

@NaoiseDolan What’s this @NaoiseDolan ? Just finished Exciting Times and loved it. Want more!!!

@dollyalderton @PINsykes Talking about Sally Rooney??

@eflow_freeflow I want to cancel my account but I cannot do it online. Please contact me with instructions.

@fifiglover @janegarvey1 This makes me so happy @fifiglover - something to look forward to on Friday ❤️

@laurenbravo @GuardianLabs @laurenbravo Ive laughed out load and welled-up in the space of reading this. Shared it with all my friends of a similar age and experience. Reads like my own consciousness - but much clearer, smarter and funnier. A brilliant piece of writing. @KathViner

And finally, as a special treat, this has nothing to do with sustainable fashion whatsoever. It's about the lovely mundanity of long-term relationships, for @GuardianLabs: theguardian.com/my-sex-educati…