@_JeremyCrawford loving the Witcher but ffs man! Wtf is up with one of the dodgiest Scottish accents ever heard on tv?!? Raging at this travesty - you walk the walk but TOTAL fail on talking the talk. Do your research....
@TUIUKcares 34 days and still no response to complaint. How much longer do we have to wait for the privilege of a reply after a holiday from hell? Another 28 days? Complaint made 21/6, escalated 26/6, tui actually doing its job? ??/2020 if lucky?
@TUIUKcares then no reply fm online team?! It’s ur only holiday of the year - it doesn’t matter if it’s ruined - that’s the feedback im getting #TUIUKcares - TUI don’t care, we’ll overcharge you n ask for more to remedy the problem - just haemorrhage money? That’s the solution? Really?!
@TUIUKcares So what happened to as soon as they can? 28 days doesn’t retrieve your holiday from the point of no return when you raise the issue on day 1 of holiday. especially when rep has no power to help you. If it’s out of the reps sphere of influence why tell us to depend on them?
@TUIUKcares a week and no response to email? Tui doesn’t care, very happy to rip you off and ruin a holiday but no desire to fix anything 😡 still furious n it seems website glitches are common by other tweets!
@TUIUKcares Yes, returned on 28/6. 28 days wait for what exactly? An update? Confirmation tui has all case numbers n details? We have received 12 feedback emails - do we need to fill those in before we get a response?
@TUIUKcares@TUIUK@TUIGroup customer service at its best complained in may about an error from Tui, adv on two occasions my response is waiting for approval, still not received a reply, even emailed the chief exec and was told I'd have a response. Still nothing!
@TUIUKcares booking glitch so in wrong hotel only 3 star, witness staff assault 1st night, had to eat out to avoid aggressive guests, stress of being told extra £300 to move to correct hotel for 3 nights means skin condition flared = ruined holiday - can’t get time back 😡furious
“aw that bed sheet with happy 50th birthday sandra written on it tied to a fence on the main road looks so lovely” thought no one ever. is this just an arbroath thing?? minter