Big Green Smile

Our Green Week deals end tomorrow at midnight so be quick! Up to 40% OFF at BigGreenSmile! 💚🌍☀️🌿 biggreensmile.com/departments/sp…

@sarahjagger76 @DHLParcelUK Hi Sarah we can see that you have been in touch with our Customer Service Dpt & a member of the team has e-mailed this morning with an update and action taken. @DHLParcelUK if you could please escalate the investigation as to the whereabouts of Sarah's parcel that would be great!

@DHLParcelUK @BigGreenSmile Still no closer to knowing when my parcel will arrive.

@dhlexpressuk @BigGreenSmile My parcel was due to be delivered on the 7th, then the 10th, the 12th, the 13th and the 14th. I still have no parcel!

@AdamWar16532481 Great. A member of out customer service team will be in touch to confirm the refund

@BigGreenSmile Okay, thanks for the offer. I’ll take it.

Good news! Sodium Percarbonate is back in stock 😀 biggreensmile.com/products/drogu…

@AdamWar16532481 Hi Adam - just checked your order and it was dispatched on time from the warehouse. Usually orders take 3-4 days from dispatch but unfortunately on occasion delays do occur. As your order arrived safely, though later than it should have, we can refund you for the postage cost

@BigGreenSmile We’ve just waited over 10 days for an order from your online shop. However, the customer service person only offered a 10% discount on our next shop. Unfortunately, I don’t believe this is suitable and asked for a full refund. Would you agree?

We've released our first Sustainability Impact Report♻️ Read all about our journey to a better world biggreensmile.com/sustainability…

We're very excited to be a part of the Natural & Organic Awards Europe this year

Judges announced for Natural & Organic Awards @Amaranth_UK @PlanetOrganic @LymingtonWell @BigGreenSmile #awards #natural #organic #naturalandorganicawardseurope #judges #retailers tinyurl.com/sc73sn8e

@sarahjagger76 Sorry about that. What is your order number please

@BigGreenSmile Hi, I received an email on the 3rd of February to say my order had been dispatched but it’s still not arrived. Any idea how long it should take?

@Tamster18 Hi, yes we are back on track now 💪🏽. Sorry you experienced delays before

@BigGreenSmile just checking before I put my order in - have you sorted out your delivery times? Last time I put an order In it took over three weeks to get it.

@MrsJMcCulloch @nancybbakes @DriPak @LidlGB It's back in stock now!

@nancybbakes @DriPak @LidlGB @BigGreenSmile I think @BigGreenSmile has sold out of sodium percarbonate! I had to get the some from Amazon.

@tigerfeets @nancybbakes @DriPak @LidlGB Sodium Percarbonate is back in stock now! We have lots of amazing planet friendly products too :)

@nancybbakes @DriPak @LidlGB @BigGreenSmile I found a site with sodium percarbonate in stock plus lots of other useful stuff (natural bottle brush etc) called Boobalou. Looks like the same packaging as Big Green Smile yet very slightly cheaper

@Pinkandwild Amazing! Enjoy :)

My #new #ecofriendly #washing #stuff has (finally!) been #delivered by #dpd from @BigGreenSmile Looking forward to trying it all, #esp my #ecoegg!! #environmentallyfriendly #environmentallyconscious & #crueltyfree #obvs!! #MJsWorld🤷🏻‍♀️ 💚😃🙆🏻‍♀️💚

@MrsJMcCulloch @nancybbakes @DriPak @LidlGB We have more coming very soon :)

Ocean Saver eco-friendly cleaning drops are plastic-free without compromising on superior cleaning power. Just add water - so simple. This plastic-free July, buy Ocean Saver with 20% OFF at BigGreenSmile.com

This #MenstrualHygieneDay2020 , we're supporting @OrganiCup @TabooGlobalPeriods - for every @OrganiCup menstrual cup purchased on BigGreenSmile.com TODAY, one will be donated. bit.ly/2XAPmDQ

Don't forget to apply a sun cream with complete broad spectrum UVA/UVB protection this weekend! 25% OFF JASON SUNBRELLAS at BigGreenSmile - Hypoallergenic & free from nasties - NO oxybenzone, octinoxate, gluten, synthetic fragrances or parabens bit.ly/2AblfLf

We're all about reducing waste. We opt for refills and reuse bottles as much as possible before recycling them. @FaithInNature offer five litre versions of many products. The handy pump dispenser makes decanting the liquid easy. See 5 litre products: bit.ly/3aY4aku

@gillianrs None of the anti-bac products we sell have been tested specifically against the Corona Virus. We are advising our customers to check out the government advice on how to stay safe. You can find more information here: gov.uk/government/pub…