BluSmart

Everyone, Blusmart company has been shut since feb’2025. Founders have done the fraud. Do not expect any refund of your wallet money. Even the employees have also not got their 4 months salary. No point messaging on social media.

@mbafna97 If you need any further assistance, please feel free to share your registered contact details via DM — we're here to help. – Team BluSmart 2/2

@BluSmartIndia I want my wallet refund @nitin_gadkari @OfficeOfNG

@mbafna97 Dear Mudit, BluSmart continues to operate as usual. All our vehicles and driver-partners remain fully active and are proudly serving our valued customers across cities. Your Blu Wallet balance is completely safe and available for use in your upcoming rides. 1/2

@somilagrawal Dear Somil, we would like to inform you that Slot availability depends on cab availability at your location during your preferred time. It can vary based on factors such as demand, location, and the time of your request. We appreciate your understanding! Team BluSmart

@BluSmartIndia @PrakashKabra13 @narayananh Tried making multiple bookings since morning from different locations in NCR. Same message everytime - “no slots available”. Screenshots below.

BluSmart was a loot, not a startup. SEBI has laid it bare: Anmol & Puneet Jaggi raised ₹975 Cr, routed ₹200+ Cr through a car dealer, and funneled crores into companies they privately owned. Anmol alone pulled out Rs. 25.16 Cr. •Rs. 6.2 Cr to his mother •Rs. 3 Cr to his wife •Rs. 1.8 Cr in foreign currency •Golf kits, Titan, travel and spa bills - it’s all in the order. This wasn’t mismanagement. This was design. But still there are founders supporting them saying “They meant well.” No. This was fraud - wrapped in ESG, hyped by PR, and funded by silence.

@somilagrawal If you have any concerns or queries, please feel free to share your registered contact details via DM—we’re here to help.– Team BluSmart

@PrakashKabra13 @narayananh @BluSmartIndia The app has already stopped taking bookings in Gurgaon. I doubt if wallet amounts will get refunded. I recommend that folks should connect to customer care and give immediate request for a refund. I did so about a month back and got it instantly.

@AnubhabChirui Dear Anubhab, We sincerely regret the experience you’ve had. We’d request you to please share your registered contact details with us via DM so we can check the matter and assist you accordingly. Thank you for your understanding and continued support — Team BluSmart

@BluSmartIndia You guys should wake up, the service has been decorating day by day. Be it the cab condition or your driver partners. Your customer care has a standard reply whenever contacted, we're sorry for the inconvenience. #pathetic #service #BluSmart

@Mrittika_N Dear Mrittika, Thank you for reaching out to us! We kindly request you to share your registered contact details via DM so our team can assist you further. Thank you for your understanding. – Team BluSmart 💙

@BluSmartIndia can you help me with the refund for the cancelled trip back to original source

@yashydu Dear Yash, Thank you for reaching out to us! We kindly request you to share your registered contact details via DM so our team can assist you further. Thank you for your understanding. – Team BluSmart

@BluSmartIndia Any way to withdraw money from the app? Please provide an option.

@3007Akshay @BluSmartHelps Hi Akshay, we’re really sorry to hear about this experience. This is certainly not the standard we aim to deliver. Please DM us the registered contact number so we can look into this on priority and take corrective action. Team BluSmart

Hey @BluSmartIndia @BluSmartHelps what happened to your promise of showing up on time no matter what. At 4.45 am you left my parents stranded with no response to call or update on driver details for their trip to the airport. Simply unacceptable #BluSmart

@gandhi_vikas66 @madhavk95 Hi Vikas, we’re sorry to hear about your experience. Please share your registered contact details with us via DM so our team can look into this on priority and assist you further. – Team BluSmart

@BluSmartIndia @madhavk95 I booked a cab from Chandni chowk metro station to sector 46 Gurugram, today. The ride was supposed to start at 5:15 PM. But the driver reached the location almost an hour late. On talking to the support team. I was assured that , appropriate compensation will be provided.

@BluSmartIndia Worst Cab Service!!

@nidhisingal Dear Nidhi, Thank you for reaching out to us, could you please share your registered contact details with us via direct message? Our team will check and assist you promptly. Thank you for your understanding! Team BluSmart

@BluSmartIndia how to: 1. transfer the wallet balance back to my bank? 2. delete my account? Your helpline number 8007005005 is forever busy. Could it be because all your customers are facing issues?

@saurabh_daga @AnmolJaggi @BluSmartGoyal We’re actively working on improving our vehicle checks to prevent such incidents in the future. Thank you for your support. Team BluSmart 2/2

@BluSmartIndia @AnmolJaggi @BluSmartGoyal Im traveling from T3 delhi .. AC is not working .. online support is not responding despite holding for 20+ minutes.. .. I have been a loyal customer since 2019 looks like I gotta delete this app .. #horrible HR55AT6632 MGZS

@saurabh_daga @AnmolJaggi @BluSmartGoyal Dear Saurabh, we truly regret the inconvenience caused by the non-functional A/C during your ride. Your comfort is very important to us,As a token of our apology, we’ve added a credit to your Blu wallet, which you can use on future rides.1/2

@ATalwar2812 Dear Mr. Talwar, We sincerely apologize for the inconvenience caused. This isn’t the experience we aim to deliver. Kindly share your registered contact with us via DM so we can check the issue and assist you further. Thank you for your understanding and support. Team BluSmart

@BluSmartIndia your services particularly for Premium rental cars is getting worst; too frequently your driver partners cancel at last moment #poorservice #taxi

@satya_majhi Dear Satyabrat, Thank you for reaching out to us. Yes, we are serviceable at Bengaluru Airport. You can book your ride via the BluSmart app or visit our kiosk at the airport. Thank you for your understanding and continued support. – Team BluSmart

@BluSmartIndia hello team are you still operating in blr airport ?

@anurag1686 Dear Anurag, Thank you for reaching out to us. We’d kindly request you to share your registered contact details with us via direct message so we can check and assist you further. We truly appreciate your understanding and continued support.- Team BluSmart

Your driver took cash, knowing that the money was deducted from my wallet. I have contacted customer care twice, and they confirmed a refund, but I have not yet received it. @BluSmartIndia

@AghniDev @blusmartuae Hi Krishna, we’re sorry to hear about your experience. Please share your registered contact details with us via DM so our team can look into this on priority and assist you further. Team BluSmart.

@blusmartuae @BluSmartIndia Over 2 weeks, no March 28 invoices. App update erased my Dubai ride history without consent. I need these for an official trip. Stop delaying deliver now or face a consumer court complaint. #BluSmart

@onymous_tweets @BluSmartHelps @BluSmartGoyal You can verify the refund with your bank using ARN/RRN: 510411126879. The amount should reflect in your source account within 5–7 working days. Thank you for your patience and understanding. – Team BluSmart 2/2

@BluSmartHelps @BluSmartIndia @BluSmartGoyal Please update. I need to know the status soon or revert the amount deducted so that I can book another.

@BluSmartIndia @BluSmartHelps @BluSmartGoyal utterly disappointed with the app service. Tried booking an airport cab. Made it through the checkout and paid the amount. Now there’s no trace of the ride on mob app of the scheduled ride. Zero support assistance to check the status !

@onymous_tweets @BluSmartHelps @BluSmartGoyal Dear Guest, Thank you for sharing your contact details via DM. We’ve reviewed your transaction of ₹1519, attempted Today. Since the ride was not scheduled, we investigated and found that the amount was refunded to your source account (Domestic Credit Card ending in xx5000). 1/2