Blue Cross NC

@smirh We’re sorry to hear about your experience. We’re here to help and will look into this for you. Please send us a direct message with your name and contact information so we can follow up and help put your mind at ease.

Hey @BlueCrossNC thanks for denying my life extending surgery. I mean why would I want a possibility of living longer. Really appreciate being left with the $99k bill upcoming. God bless you and your profits.

@hottmessbee We’re here to help and would love to assist you. Please send us a direct message with your name and contact information. Our team will follow up to answer your questions.

@BlueCrossNC how come any time I try to pay my insurance , look at a claim or do anything this is what I see. I can't do anything but I'm sure if I call you to pay it you'll take my money

@Bigalsbbq2 We’re sorry to hear about your experience. We’re here to help and will look into this for you. Please send us a direct message with your name and contact information so we can follow up and help put your mind at ease.

@BlueCrossNC I hope it makes you feel better to deny my child’s treatment and when we paid out of pocket it has already gotten better in a week. We pay you thousands a year for you to deny us when we need you. Be better.

@kelley12 We’re sorry to hear about your experience. We’re here to help and will look into this for you. Please send us a direct message with your name and contact information so we can follow up and help put your mind at ease.

@BlueCrossNC after 4 years of covering my CGM for my diabetes monitoring, all of a sudden you decided to stop covering it, even though Rx by my Dr for my Type 2 diabetes monitoring. Real healthy and responsible of you @BlueCrossNC . Then explain why you covered it for 4yeats

@AmyLevering We’re sorry to hear about your experience. We’re here to help and will look into this for you. Please send us a direct message with your name and contact information so we can follow up and help put your mind at ease.

@BlueCrossNC my husband has surgery schedule for 7 am tomorrow, today he receives a denial for overnight stay; we had to fight for the PET scan resulting in his cancer spreading; he already pays over $1000/month in premiums and currently (before denial!!!) has to pay $11k upfront

@SHDickson @dexcom @BCBSM @BCBSNCFound @JDRFtriad @JDRFResearch Hi Scott - Thank you for reaching out. I’m sorry to hear about your experience and would be happy to look into this for you. We’ve received your direct message with your contact information and will pass it along to our support team so they can reach out to you directly.

@sigmon1595 We’re here to help and would love to assist you. Please send us a direct message with your name and contact information. Our team will follow up to answer your questions.

Here are some tips to help you select the right health insurance plan.bluecrossnc.com/blog/insurance…

@CortesTheGreat We’re here to help and would love to assist you. Please send us a direct message with your name and contact information. Our team will follow up to answer your questions.

@BlueCrossNC 1900.00 copay for a test for a condition ones born with is theft. Who’s running this show?!

@JulieRobinsonNC @RepGregMurphy Hi Julie - We’re sorry to hear about your experience. We’re here to help and will look into this for you. Please send us a direct message with your name and contact information so we can follow up.

THANK YOU, @RepGregMurphy 🙌 🙌 - everyone should watch this video! (In the last week, I’ve spent over 5hrs on calls w/ @BlueCrossNC + back & forth calls & diff requests to my endocrinologist & 2 diff pharmacies trying to get my insulin pods prescription approved. ==>Staying alive & healthy as a Type1 diabetic SHOULD NOT be this hard!🤬)

@KateCleve23 Glad we could help! Hope you stay safe and warm.

@BlueCrossNC Thank you so much! Grateful for your kind response. Stay safe & warm!!

@BlueCrossNC: help, pls. Not emergency but can’t get migraine med refilled until 1/25, when everything will be sheet of ice thru Tues. Migraines=weather-triggered. 😢 Pharm tried to put through for Sat but no luck. NC already in state of emergency. Any way I can get SAT refill?❤️

@allen_rizzi Hi Allen - We know that page difficulties can be frustrating. Try clearing your browsing history and restarting your browser. If the issue continues, visit bluecrossnc.com/contact-us and our team will be happy to assist.

@BlueCrossNC - Why is your Blue Connect site consistently down and not working? This is getting old!

@sigmon1595 @WalmartNews We’re here to help and would love to assist you. Please send us a direct message with your name and contact information. Our team will follow up to answer your questions.

@salnix @BCBSNCFound @BCBSAssociation We’re sorry to hear about your experience. We’re here to help and will look into this for you. Please send us a direct message with your name and contact information so we can follow up and help put your mind at ease.

Welcome to 2026, where my ONLY treatment option, IVIG, is under review yet again. Today was supposed to be my infusion day. Instead, I learned 48 hours ago that @BlueCrossNC had other plans, delaying the care that keeps me stable and functioning. Patients deserve better!

@RobinEG73 We’re sorry to hear about your experience. We’re here to help and will look into this for you. Please send us a direct message with your name and contact information so we can follow up and help put your mind at ease.

@BlueCrossNC you are an actual joke! Been on the phone all week about a prior auth for my diabetes meds. I think you’d rather I die than to pay a claim!

@Bewitcherystore We’re here to help and would love to assist you. Please send us a direct message with your name and contact information. Our team will follow up to answer your questions and help put your mind at ease.

@BlueCrossNC why is my epi pen with insurance so expensive? Why di you not cover more of it. I can getnit cheaper with good rx what is the point of having prescription drug coverage with you.

@monkeytradernc We’re sorry to hear about your experience. We’re here to help and will look into this for you. Please send us a direct message with your name and contact information so we can follow up and help put your mind at ease.

@BlueCrossNC Well I had an annual Dr. appointment this morning and Blue Cross NC had canceled my policy. After sending me my new card last week. So I reached out to the market place and they said I have an active policy. Then I called BCBSNC and was told that I was current on the billing but they canceled it. So they now must reissue me a new policy. “They are having some issues where members have paid but the policy are being cancelled.” So now it will take 72 hours to reissue a new policy. I asked what should I do if I have a medical emergency…..”Give us a call and we will reach out to your Dr. “ 🙄. Stay healthy my friends.

@An0therJ0hnson @UHC We’re here to help and would love to assist you. Please send us a direct message with your name and contact information. Our team will follow up to answer your questions and help put your mind at ease.

I thought @UHC was bad, but holy shit @BlueCrossNC is terrible! United healthcare is starting to look like a luxury plan compared to the shit I’m dealing with.

@DebbieKulczyk We’re sorry to hear about your experience. We’re here to help and will look into this for you. Please send us a direct message with your name and contact information so we can follow up and help put your mind at ease.

@BlueCrossNC I'm so disappointed that as I got sicker, you denied most of my claims and said I wasn't eligible for help with life saving medications. Called customer service and was answered after waiting forever to be told no one could talk to me because of high volume calls??

@kudasz We’re sorry to hear about your experience. We’re here to help and will look into this for you. Please send us a direct message with your name and contact information so we can follow up and help put your mind at ease.

@BlueCrossNC your website redesign sucks. The inability to upload these images suck even more. This type of messages should never be disclosed to the user. What exactly should an 80 year old do? Call and lose 4 mins to the IVR with no resolution in the end?